Montréal, Qc Technical support Jobs – 358 Openings This Week

Technical Support Specialist II
Stella-Jones Inc. —Montréal, QC
- Full-time
- Bilingual
- Computer science
- Microsoft Outlook
- Disability insurance
- Dental care
Parts Service and technical support Advisor / Conseiller technique aux pièces
UTV INTERNATIONAL —Mont-royal, QC
- Full-time
- Schematics
- Mechanic experience
- Customer service
- Disability insurance
- Dental care
Quick apply
4d
Specialist – Sales & Technical Support / Spécialiste – Ventes & Soutien Technique
ADI —Boucherville, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Life insurance
Quick apply
Customer Success Engineer (Technical SaaS Platform)
00101010 Platform Inc. —Côte-Saint-Luc, QC
- $85,000–$120,000 a year
- Hybrid work
- Azure
- Computer Science
- DevOps
- Paid time off
- Employee assistance program
Quick apply
Specialist – Sales & Technical Support / Spécialiste – Ventes & Soutien Technique
ADI —Boucherville, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Life insurance
Quick apply
14h
Automotive Sales Specialist – Training and Implementation (Montreal Remote)
PBS Systems —Montréal, QC
- $4,800 a month
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Designated paid holidays
- Dental care
Technicien Roadtech/Roadtech Technician
PandaPay —Montréal, QC
- $60,000 a year
- 8 hour shift
- Bilingual
- Software troubleshooting
- Sales
- Mileage reimbursement
- Commuter benefits
Quick apply
Spécialiste Support Technique (Bilingue FR/EN, Présentiel)
Datanova Software Inc —Montréal, QC
- $22–$30 an hour
- Full-time
- Bilingual
- Computer Science
- English
Quick apply
Spécialiste d'application SWOOD
SolidXperience —Saint-Laurent, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Word
- Microsoft Excel
- Profit sharing
- Wellness program
Quick apply
Technicien informatique / IT Technician
Flex-Pression Ltd. —Lasalle, QC
- $45,000–$65,000 a year
- Full-time
- Bilingual
- Computer science
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Technicien(ne) bureautique
CGI —Montréal, QC
- $50,000–$85,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Quick apply
Support informatique senior (N2) - Senior IT Support (L2)
Quesys Inc. —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Wellness program
- Mileage reimbursement
Quick apply
Agent Bilingue support technique Centre d'appel (Temps plein)
Groupe Marketing International —Laval, QC
- $18 an hour
- Weekends as needed
- Bilingual
- Customer service
- Microsoft Office
- Flexible schedule
IT Desktop Support Engineer
Allied digital service limited —Montréal, QC
- $50,000–$54,000 a year
- 8 hour shift
- Bilingual
- English
- Windows
Quick apply
Technicien·ne en soutien informatique
De Grandpré Chait —Montréal, QC
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Analysis skills
Quick apply
IT Specialist L3
MSP OPERATIONAL CORP —Montréal, QC
- Full-time
- Bilingual
- Microsoft Word
- Computer science
Quick apply
Agent(e) aux opérations administratives et à la conformité des TI
M2D Leadership —Montréal, QC
- From $50,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
- Work from home
Quick apply
1d
Technical Support-Spécialiste en support technique
TLS Architectural Lighting / MG Print + Displays —Saint-Laurent, QC
- From $45,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Dental care
- Paid time off
Quick apply
Agent(e) au service à la clientèle
CGI —Montréal, QC
- $40,000–$65,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Employee assistance program
Quick apply
Agent(e) support technique
Reseau sans fil Otodata Inc. —Montréal, QC
- $24–$26 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply

I want to receive the latest job alerts for technical support in montréal, qc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near montréal, qc

Support Technique jobs in Montréal, QC

Desktop Support Technician jobs in Montréal, QC

Technicien Support Informatique jobs in Montréal, QC

Administrateur Système jobs in Montréal, QC

Sales Specialist jobs in Montréal, QC

IT Technician jobs in Montréal, QC

Spécialiste En Support Technique jobs in Montréal, QC

Engineering Technician jobs in Montréal, QC

Support Technique jobs in Victoriaville, QC

Technology Remote Technical Support jobs in Halifax, NS

Support Technique jobs in Sainte Brigitte De Laval, QC

Support Technique jobs in Granby, QC

Application Support Analyst jobs in Vancouver, BC

Support Worker jobs in Mississauga, ON

Support Technique jobs in Drummondville, QC

Shelter Support Worker jobs in Halifax, NS

Secrétaire En Ligne jobs in Montréal, QC

En Francais jobs in Lévis, QC

Administration En jobs in Portneuf, QC

Spécialiste En Applications jobs in Montréal, QC

Technical Support Specialist II

Stella-Jones Inc. -
Montréal, QC

Apply Now

Job details

Full-time

Qualifications

Bilingual
French
Computer science
TCP
Microsoft Outlook
Computer Science
SCCM
English
Windows
DHCP
Analysis skills
ITIL
Remote access software
IT support
DNS
Organizational skills
SharePoint
TCP/IP
Communication skills
Active Directory
Intune
Information Technology
VPN

Full job description

Company Overview
Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Position Overview
The Technical Support Specialist II provides advanced technical support to end users across the organization. This role acts as an escalation point for complex incidents, contributes to continuous improvement initiatives, and plays a key role in maintaining high service levels within the IT support organization. The position reports to our Technical Support Manager and joins a team of eight IT professionals split between our offices in Montreal and Tacoma, Washington.
This hybrid role is office-based at our corporate HQ in Montreal (Saint-Laurent) and allows for up to two remote days per week once a period of training and integration into the team is complete. This position requires fluency in both English and French (spoken and written).
Key Responsibilities
Technical Support & Incident Management

Serve as a Level 2 escalation point for incidents and service requests that cannot be resolved by Level 1 support.
Diagnose and resolve complex hardware, software, network, and system issues in a timely and professional manner.
Provide support for Windows-based workstations, laptops, peripherals, printers, mobile devices, and approved business applications.
Coordinate ordering, inventory management, and assignment of end-user equipment such as laptops, monitors, iPhones, iPads, and related accessories
Troubleshoot issues related to Active Directory / Entra ID, user accounts, permissions, MFA, VPN, and remote access.
Support Microsoft 365 services including Outlook, Teams, OneDrive, SharePoint, and related collaboration tools.

Service Desk Operations

Log, track, update, and resolve incidents and requests within the ticketing system, ensuring proper categorization, documentation, and SLA compliance.
Identify recurring issues and contribute to problem management by documenting root causes and solutions.
Create, update, and maintain knowledge base articles to improve first-contact resolution and reduce recurring incidents.

Collaboration & Continuous Improvement

Work closely with infrastructure, security, application, and third-party teams to resolve cross-functional issues.
Participate in various projects that includes system upgrades, deployments, and technology rollouts.
Provide feedback and recommendations to improve tools, processes, documentation, and user experience.
Assist in onboarding and mentoring junior support staff and provide guidance on escalation procedures.

User Support & Communication

Deliver clear, professional, and customer-focused communication with end users at all levels of the organization.
Provide support to users in both English and French.
Provide both remote and on-site support as required.
Manage multiple priorities effectively while maintaining a high level of service quality.

Qualifications & Experience

Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent experience.
3 or more years of experience in an IT support or service desk environment, with demonstrable Level 2 responsibilities.
Strong troubleshooting experience in a Windows and Microsoft 365 environment.
Experience working with IT Service management tools (Ticketing system, remote control software, assets managements, etc).
Familiarity with ITIL concepts and service-oriented support models.
Fluency in English and French (spoken and written) is mandatory.

Technical Skills

Windows 11 troubleshooting and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Active Directory / Entra ID user and device management
Hardware and peripherals (laptops, printers, docking stations, mobile devices)
Network fundamentals (TCP/IP, DNS, DHCP, Wi Fi)
Ticketing systems and SLA-driven environments

Professional Skills

Strong analytical and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment
Strong organizational skills and attention to detail
Customer-focused mindset with a commitment to service excellence

Nice to Have

Experience in a manufacturing or enterprise environment
Endpoint management tools familiarity (Intune, SCCM, etc.)

Employee Benefits
As a Stella-Jones employee, you will enjoy access to excellent benefits and incentives, including:

Extended health and dental coverage
Life insurance and accidental death & dismemberment (AD&D)
Short-Term and Long-Term disability coverage
Competitive compensation
Annual Profit Share Program
Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
Company Share Purchase Program with 25% Company contribution match
Career advancement opportunities

Stella-Jones is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Stella-Jones makes hiring decisions based solely on qualifications, merit, and business needs at the time.

#STELLAS

Apply Now

Refine Your Search

technical support jobs in montréal, qc

Technical Support Specialist II

Parts Service and technical support Advisor / Conseiller technique aux pièces

Specialist – Sales & Technical Support / Spécialiste – Ventes & Soutien Technique

Customer Success Engineer (Technical SaaS Platform)

Specialist – Sales & Technical Support / Spécialiste – Ventes & Soutien Technique

Automotive Sales Specialist – Training and Implementation (Montreal Remote)

Technicien Roadtech/Roadtech Technician

Spécialiste Support Technique (Bilingue FR/EN, Présentiel)

Spécialiste d'application SWOOD

Technicien informatique / IT Technician

Technicien(ne) bureautique

Support informatique senior (N2) - Senior IT Support (L2)

Agent Bilingue support technique Centre d'appel (Temps plein)

IT Desktop Support Engineer

Technicien·ne en soutien informatique

IT Specialist L3

Agent(e) aux opérations administratives et à la conformité des TI

Technical Support-Spécialiste en support technique

Agent(e) au service à la clientèle

Agent(e) support technique

I want to receive the latest job alerts for technical support in montréal, qc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected