New Brunswick Customer support coordinator Jobs – 12 Openings This Week

Logistics Coordinator
Day & Ross —Moncton, NB
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick apply
Client Service Coordinator
Bayshore HealthCare —Moncton, NB
- Full-time
- English
- Windows
- Microsoft Office
- Dental care
- Paid time off
2d
Customer Service Coordinator
KROWN MIRAMICHI —Miramichi, NB
- From $18 an hour
- Full-time
- CRM software
- English
- Analysis skills
Quick apply
13d
Client Services Coordinator
Shannex —Fredericton, NB
- $31.26–$32.68 an hour
- Part-time
- CPR Certification
- Medication administration
- BLS Certification
- Dental care
- Employee assistance program
Quick apply
4d
Office and Operations Coordinator
Elysian Academy —Moncton, NB
- From $20 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Retail Store Coordinator - Wheeler Park Centre
Homesense —Moncton, NB
- $17.90–$22.38 an hour
- Full-time
- Customer service
- Training & development
- Communication skills
12d
Production and Flow Coordinator
CSN Collision —Dieppe, NB
- $42,000–$72,000 a year
- Full-time
- Quality Control
- Dental care
Quick apply
Farm Store Supervisor/Coordinator
Silver Valley Farms —Maugerville, NB
- $18–$22 an hour
- Seasonal
- Inventory management
- Customer service
- Merchandising
- Store discount
Quick apply
9d
Customer Service & Tire Storage Coordinator
ELITE TIRE CANADA —Fredericton, NB
- $20 an hour
- Full-time
- Microsoft Word
- Customer service
- English
- Store discount
- Paid time off
Quick apply
13d
Bilingual Facilities Services Coordinator (English/French)- Remote
BGIS —Fredericton, NB
- Overtime
- Remote
- English
- Administrative experience
- High school diploma or GED

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Logistics Coordinator

Day & Ross -
Moncton, NB

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
French
Spanish
Microsoft Outlook
Supply chain
Client inquiry handling
Post-secondary education
English
Client relationship development
Route planning
3PL
Transportation management
Client services
Customer relationship management
Customer service orientation
Data entry
Customer support
Customs documentation preparation
Transport experience
Freight
Business
Communication skills
Client interaction
Negotiation
Time management

Full job description

You belong at Day & Ross.

Logistics Coordinator

Full-time (Hybrid)

Hartland, Fredericton, or Moncton NB

As a Logistics Coordinator, you will be responsible for planning, organizing, and monitoring runs and deliveries in order to ensure the most timely and efficient movement of trucks and to minimize empty miles and wait times.

How You’ll Help:

Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, and verify service requirements.
Understand the wide array of capabilities and scheduled of designated carriers and make appropriate matches to customer requirements.
Understand transportation and industry market conditions throughout North America; seasonal vs. non-seasonal and communicate with the entire team issues that could impact operations as a whole.
Negotiate rates with carriers on daily basis for short-term work and as well as longer-term contractual work.
Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
Strong understanding of the trucking industry and knowledge of customs bond, customs documentation for transborder movements.
Maintain strong relationships; demonstrate consistent, positive energy with all internal and external stakeholders.
Experience with flatbeds, vans, reefers, LTL, and Intermodal.
Provide spot quotes on daily basis for short term and long term contractual work.
Coordinate carrier bookings, following throughout the duration of the order, and communicating with the customer, both positive and negative occurrences as required.
Mitigate additional charges and assist with maintaining the accuracy of carrier information.
Responsible for the timely, accurate and appropriate escalation of issues.
Work with analysts, managers, and customers in order to quickly resolve issues in the most efficient manner.

Your Skills and Experience:

Post-secondary education, preferably in business, transportation, supply chain and logistics management is considered an asset.
A suitable combination of post-secondary education and transportation experience may be considered.
Professional Industry Certifications such as SCMP, CITT and CTB will be considered an asset.
Previous experience in transportation, freight brokerage and 3PL (third party logistics) is required.
Exceptional customer service and relationship management skills.
Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience.
Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word.
Experience with TruckMate and Mercury Gate an asset.
Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly.
Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency.
Ability to work independently and to collaborate with others to meet customer expectations.
Ability to work flexible hours to meet customer needs both locally and internationally.
Strong English (written and spoken) required
Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset
Able to work with little supervision

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.

#LI-MR1 #LI-Hybrid

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Refine Your Search

customer support coordinator jobs in new brunswick

Logistics Coordinator

Client Service Coordinator

Customer Service Coordinator

Client Services Coordinator

Office and Operations Coordinator

Retail Store Coordinator - Wheeler Park Centre

Production and Flow Coordinator

Farm Store Supervisor/Coordinator

Customer Service & Tire Storage Coordinator

Bilingual Facilities Services Coordinator (English/French)- Remote

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