Manager, Quality & Compliance (Clinical Servi
Hospice Niagara —St. Catharines, ON
- $65,348–$79,199 a year
- Full-time
- Nursing
- Master's degree
- Presentation skills
- Dental care
- Paid time off
Quick apply
5d
Quality Assurance Manager
Peninsula Plastics Ltd —Fort Erie, ON
- $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- ERP systems
- Profit sharing
- Dental care
Quick apply
Restaurant Manager
Kochi Japanese BBQ —Niagara Falls, ON
- $50,000–$55,000 a year
- Full-time
- Restaurant management
- Bachelor's
- In-person
- Dental care
- Flexible schedule
Quick apply
Maintenance Manager
Profile Products LLC —St. Catharines, ON
- $105,000–$120,000 a year
- Overtime
- Engineering
- Maintenance
- English
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
HR Manager
CMI Heavy Industries —Stevensville, ON
- Full-time
- Microsoft Office
- Human resources
- In-person
- Disability insurance
- Life insurance
Quick apply
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REACH Niagara —Niagara Falls, ON
- $79,242.80–$97,480.80 a year
- Full-time
- Nursing
- Bachelor's
- Computer skills
Quick apply
9d
Human Resources Manager
CWD —Niagara Falls, ON
- $80,000–$100,000 a year
- Full-time
- Bachelor's
- Human resources
- Business
- Dental care
Quick apply
Safety Superintendent
Thyssen Mining Construction of Canada —Ontario
- Microsoft Office
- Analysis skills
- Presentation skills
- Dental care
- Vision care
Quick apply
12h
Facilitator/Coordinator Paramedic Program
Lakeridge Health —Ontario
- $62.16–$66.43 an hour
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
Heavy Equipment Mechanic
Ontario Shipyards Inc. —St. Catharines, ON
- $90,000–$100,000 a year
- Immediate opening
- Designated paid holidays
- Disability insurance
Quick apply
Millwright/Industrial Mechanic
Black Creek Metal Inc. —Stevensville, ON
- $75,000–$110,000 a year
- Full-time
- Heavy lifting
- Welding
- In-person
- Profit sharing
- Dental care
Quick apply
Nurse Practitioner - Emergency Room, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- From $81.84 an hour
- Full-time
- Nursing
- BLS Certification
- Time management
- Dental care
- Employee assistance program
Quick apply
Tanker Driver
Chemtrade —Thorold, ON
- $30 an hour
- 8 hour shift
- Home daily
- Regional
- Commercial driving
- Disability insurance
- Dental care
Front of House Manager
43 North Restaurant Group —Ridgeway, ON
- From $52,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Dental care
- Paid time off
Quick apply
Mental Health Counsellor (Independent Contractor- Travelling)
Dalton Associates —Ontario
- $800 a day
- Contract
- Master's degree
- Social Work
- In-person
Quick apply
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Planner
Ontario Shipyards Inc. —St. Catharines, ON
- $80,000–$100,000 a year
- Immediate opening
- PMP
- Project management
- Welding
- Designated paid holidays
- Disability insurance
Quick apply
Project Manager
Ontario Shipyards Inc. —St. Catharines, ON
- $80,000–$120,000 a year
- Immediate opening
- Microsoft Word
- Civil engineering
- Microsoft Excel
- Designated paid holidays
- Disability insurance
Quick apply
Lab Technician
Lactalis Canada —Niagara-on-the-Lake, ON
- $25.41–$32.55 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Dental care
- Tuition reimbursement
Quick apply
8d

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Manager, Quality & Compliance (Clinical Servi

Hospice Niagara -
St. Catharines, ON

Quick apply

Job details

Full-time
$65,348–$79,199 a year
5 days ago

Qualifications

Six Sigma Certification
Nursing
Master's degree
Presentation skills
Bachelor's
Social Work
Communication skills

Full job description

Manager, Quality & Compliance (Clinical Services)

Location: St. Catharines and travel throughout Niagara, as required
Department: Clinical Services
Reports To: Senior Director, Clinical Services
Status: Permanent, Full-Time
Hours: Monday to Friday, 8:30 a.m. – 4:30 p.m.
Salary: $65,348 – $79,199 annually, commensurate with qualifications and experience

About Hospice Niagara

Hospice Niagara is a leading provider of hospice palliative care, grief and bereavement support, and community-based programs serving individuals and families across the Niagara region. With residential hospice sites in St. Catharines and Welland, and a third hospice opening in Fort Erie, we are committed to providing compassionate, person-centred care while fostering a culture of collaboration, innovation, and continuous improvement.

We are seeking a collaborative and detail-oriented Manager, Quality & Compliance (Clinical Services) to support quality, safety, accreditation, and clinical reporting across our growing organization.

About the Role

Reporting to the Senior Director, Clinical Services, the Manager, Quality & Compliance (Clinical Services) coordinates Hospice Niagara's clinical quality, accreditation, compliance, documentation, and reporting activities across our residential hospice sites and community programs.

Working closely with Directors of Care, clinical leaders, and interdisciplinary teams, you will support continuous quality improvement, accreditation readiness, clinical policy management, documentation standards, and organizational reporting. Your work will help ensure Hospice Niagara continues to deliver safe, high-quality, person-centred care while meeting legislative, regulatory, and accreditation requirements.

This role is ideal for a healthcare professional who enjoys bringing structure to complex processes, working collaboratively with interdisciplinary teams, using data to support decision-making, and contributing to organizational excellence.

What You'll Do

As Manager, Quality & Compliance (Clinical Services), you will:

Coordinate quality improvement initiatives that support safe, high-quality, person-centred care.
Coordinate Accreditation Canada activities, including planning, documentation, evidence collection, and follow-up.
Support the review, maintenance, and implementation of clinical policies, procedures, and practice guidelines.
Coordinate clinical incident reporting, quality audits, and related follow-up activities.
Monitor and report on clinical quality indicators, trends, and program outcomes.
Prepare and coordinate reports, dashboards, and presentations for Senior Leadership, Board Committees, funders, accreditation bodies, and other stakeholders.
Support consistent clinical documentation and reporting practices across multiple hospice locations.
Coordinate quality and reporting activities related to new programs, services, and organizational growth.
Support grant and program reporting through the coordination of clinical data and outcome measures.
Collaborate with clinical leaders, Information Technology, and interdisciplinary teams to support clinical information systems and documentation practices.
Serve as the Management Representative on the Joint Health & Safety Committee.
Support education and continuous learning related to quality improvement, accreditation, documentation, and compliance.

What You'll Bring

We're looking for someone who is collaborative, organized, and passionate about improving healthcare quality.

You will have:

A university degree in Nursing (RN), Social Work (MSW), Public Health, Health Sciences, or another relevant health-related discipline.
Current registration in good standing with the applicable professional regulatory college, where required.
Three to five years of experience in a healthcare environment with exposure to quality improvement, accreditation, clinical documentation, healthcare reporting, or healthcare compliance.
Experience coordinating quality improvement initiatives, accreditation activities, or clinical reporting.
Experience working with electronic health records, healthcare data, and reporting systems.
Excellent organizational, analytical, project coordination, and problem-solving skills.
Strong written and verbal communication skills, including experience preparing reports and presentations.
The ability to build collaborative relationships and support change through influence and partnership.
Experience in hospice palliative care, community healthcare, or a multi-site healthcare organization would be considered an asset.
Certification in CPHQ, Lean, Six Sigma, or another quality improvement methodology would be considered an asset.
A valid Ontario driver's licence and the ability to travel between Hospice Niagara locations.

Why Join Hospice Niagara?

At Hospice Niagara, you'll be part of a compassionate team dedicated to making a meaningful difference in the lives of individuals and families across Niagara.

We offer:

Competitive salary: $65,348–$79,199 annually
Comprehensive Health & Dental Benefits after six months
Employer-matched RRSP contributions after six months
Six weeks of paid time off annually
Professional development and learning opportunities
A collaborative, supportive, and inclusive work environment
The opportunity to contribute to quality improvement and organizational excellence across a growing, multi-site organization

Apply Today

If you are passionate about quality improvement, healthcare excellence, and supporting exceptional hospice palliative care, we'd love to hear from you.

Please submit your resume and cover letter outlining your qualifications and interest in the position.

Hospice Niagara is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and will provide accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants requiring accommodation are encouraged to make their needs known at any stage of the hiring process.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Quick apply

Refine Your Search

health & safety manager jobs in niagara falls, on

Manager, Quality & Compliance (Clinical Servi

Quality Assurance Manager

Restaurant Manager

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Director of Long Term & Elder Care, Moose Factory, ON

HR Manager

Clinical Nurse Manager

Human Resources Manager

Safety Superintendent

Facilitator/Coordinator Paramedic Program

Heavy Equipment Mechanic

Millwright/Industrial Mechanic

Nurse Practitioner - Emergency Room, Moose Factory, ON

Tanker Driver

Front of House Manager

Mental Health Counsellor (Independent Contractor- Travelling)

District Manager (Arborist)

Planner

Project Manager

Lab Technician

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