Niagara Falls On Remote Jobs – 408 Openings This Week

Technology Support Analyst
Niagara Region —Thorold, ON
- $35.04–$37.07 an hour
- Overtime
- Hybrid work
- Computer Science
- Windows
- Presentation skills
- Employee assistance program
13d
Group Sales Coordinator Niagara Falls
Niagara falls Tours Limited —Niagara Falls, ON
- From $19.75 an hour
- Temporary
- Hybrid work
- Microsoft Outlook
- Sales
- Customer service
- Profit sharing
- Paid time off
Quick apply
5d
Letter Carrier - Delivery Agent - St. Catharines
Canada Post —St. Catharines, ON
- $23.81 an hour
- Temporary
- Heavy lifting
- Customer service
- English
6d
Host Ambassador, Niagara Falls
Hospitalité Canada —Niagara Falls, ON
- $24–$26 an hour
- Full-time
- Hybrid work
- Sales
- Writing skills
- Organizational skills
3d
Letter Carrier - Delivery Agent - Niagara Falls
Canada Post —Niagara Falls, ON
- $23.81 an hour
- Temporary
- Heavy lifting
- Customer service
- English
5d
Customer Service Representative - Niagara
The Landline Co —Niagara-on-the-Lake, ON
- $20 an hour
- Part-time
- Heavy lifting
- High school diploma or GED
- Guest services
- Paid time off
Quick apply
3d
Contact Centre Service Agent (ON - Remote)
The Travel Corporation —Niagara Falls, ON
- $19.35 an hour
- Overtime
- Remote
- CRM software
- Guest services
Quick apply
Tenant Support Representative
Niagara Region —Thorold, ON
- $30.81–$32.59 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Writing skills
- English
- Employee assistance program
2d
Water Processing Clerk
City of St. Catharines —St. Catharines, ON
- $49,649.60–$55,801.20 a year
- Temporary
- Hybrid work
- Word processing
- Research
- High school diploma or GED
- Dental care
- Vision care
NetSuite Service Delivery Consultant
Elim Solutions —Ontario
- $160,000–$180,000 a year
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Sales
Quick apply
Pharmacy Assistant Instructor (3+ years experience)
Thompson Career College, London —Ontario
- $35–$45 an hour
- Part-time
- Remote
- CPR Certification
- Google Suite
- Inventory management
- Paid time off
Quick apply
Nurse Practitioner
Critical Trauma Therapy —St. Catharines, ON
- $60–$85 an hour
- Part-time
- Hybrid work
- Nursing
- Master's degree
- Travel
- Dental care
- Paid time off
Quick apply
RIBO Licensed Insurance Sales Representative - Property & Casualty
Best Buy Insurance Brokers —Ontario
- Immediate opening
- Remote
- Customer service
- Business development
- Analysis skills
- Work from home
- Flexible schedule
Quick apply
Community Occupational Therapist, $5000 Sign-on Bonus
Joanne Romas & Associates —Ontario
- $175,000–$225,000 a year
- Part-time
- Master's degree
- Travel
- Patient care
- Flexible schedule
Quick apply
2d
Medical Radiation Technologist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $38.88–$52.13 an hour
- Temporary
- English
- Patient care
- Computer skills
- Dental care
Quick apply
Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- Nursing
- BLS Certification
- Travel
- Dental care
- Employee assistance program
Quick apply
Investment Specialist, BMO InvestorLine (English/Mandarin/Cantonese) Remote
BMO Financial Group —Ontario
- $36,600–$67,500 a year
- Remote
- Customer service
- English
- High school diploma or GED
- Tuition reimbursement
- Life insurance
Occupational Therapist
Innovative Occupational Therapy Services —St. Catharines, ON
- $96,000–$160,000 a year
- Part-time
- Hybrid work
- Patient care
- Pediatrics
- Acute care experience
- Profit sharing
- Wellness program
Quick apply
6d
Employment Lawyer - Remote Position
Achkar Law —Ontario
- $130,000–$150,000 a year
- Full-time
- Remote
- English
- Bachelor's
- Communication skills
- Dental care
- Paid time off
Quick apply
11d
Real Estate Agent
Michael St. Jean Realty —St. Catharines, ON
- From $100,000 a year
- Weekends as needed
- Hybrid work
- Sales
- Presentation skills
- In-person
- Work from home
- Flexible schedule
Quick apply

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Technology Support Analyst

Niagara Region -
Thorold, ON

Apply Now

Job details

Full-time
$35.04–$37.07 an hour
13 days ago

Qualifications

Desktop support
Computer Science
Avaya
SCCM
Call center experience
Encryption
Serving It Right
Windows
VoIP
Presentation skills
Bachelor's
Computer hardware
Client services
Customer service orientation
WAN
Computer networking
Telecommunication
VMWare
VoIP phone system
Multi-line phone systems
College diploma
Communication skills
Teaching
Mobile devices
Information Technology

Full job description

Location

Location: Thorold, ON

Division

I.T. Solutions

Important Notices & Amendments

This position currently falls within our hybrid model, allowing the employee to typically work 1 day per week from home.

As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees. Hybrid work arrangements may vary from one employee to another and may also differ in the number of remote workdays. These opportunities remain subject to the alignment of operational needs, business requirements, and customer service expectations.

Job Description

JOB SUMMARY
Acting as a 2nd tier level of technical support for our IT Servicedesk while promoting and providing an IT consultation service to staff and elected officials of Niagara Region.

Primarily focused on the provision of technical support and problem resolution while guiding and advising staff on IT related solutions and new technologies related to various PC, Audio/Video (AV) and Telecommunications hardware and software related issues. Recommending and facilitating solutions for customers, which effectively meet their requirements and fall within the standards and objectives of the Corporation. Provide End-User training, repair and support to customers in the areas of configuration, installation and problem resolution related to a wide range of End-User issues.

This position will act as the primary IT liaison to internal and external departments, shared service partners and members of council on the resolution of various Information Technology (PC, AV and Telecommunications) related support issues.

QUALIFICATIONS
EDUCATION

Completion of a three (3) year College Diploma / University degree in a Computer Science/Information Technology/Telecommunications related field of study; or
An equivalent combination of a completed, 3 year university degree / 2 year College Diploma in conjunction with recent technology related education, IT certifications, formal, related IT training, and/or recent work experience in supporting IT in a mid-sized, Microsoft-based network environment may be considered.

KNOWLEDGE/EXPERIENCE

3- 5 years of related and recent technical support experience in a mid to large scale Microsoft-based networked environment
3 - 5 years of related and recent work experience in performing IT (Technology or Telecommunications Support) in PC and/or Telecommunications Hardware and Software.
3 - 5 years of related and recent experience in supporting the Avaya suite of products including PBX, voicemail and desktop telephones (SIP, IP, digital, analog), Samsung and Apple devices (Tablets and Smartphones), cellular phones, pagers, mobile internet hot-spot devices, etc.
3 - 5 years of related and recent experience in an IT Servicedesk / IT Help Desk/IT Technology or Telecommunications Support specific role.
Experience in utilizing current Enterprise-type desktop and telecom support tools and applications such as Microsoft SCCM, VMWare View VDI (Virtual Desktop Infrastructure), Mobile Enterprise Device Management (MDM), Enterprise Endpoint Protection (Sophos Anti-Virus) and PC Encryption software, speech recognition systems, call centre configuration and operations, metrics reporting and analysis, teleconferencing, and cloud based telecommunications services such as Microsoft Teams are an asset.
Experience with using Audio Video production solutions and systems such as the Newtek Tricaster as well as Crestron and Kramer audiovisual automation and integration equipment is a definite asset.
Experience administering a corporate call centre, creating phone queues and assigning phone extensions is a definite asset.

SKILLS

Strong team, customer service and multi-tasking skills;
Strong knowledge of, and experience with current Microsoft Windows Operating Systems and Microsoft suite of Products;
Strong knowledge of, and experience with telecommunications service providers for provisioning, troubleshooting, cancelling telecommunications services such as voice and data landline services, and wireless services (voice, text, data)
Strong IT Hardware troubleshooting skills, including configuration and installation of associated peripherals and use of mass imaging software for various IT systems;
Working knowledge, and experience with local and wide area network technologies;
Working knowledge of, and experience with, the business functions in end-user departments;
Must possess excellent analytical, task management and planning, problem solving, and adult teaching skills;
Excellent communication skills in both written and verbal form;
Excellent Teaching and presentation skills for a wide range of audiences (group, online, classroom or one-on-one), using a variety of mediums;
Professional work attitude, eager, effectively deal with constant change and conflicting priorities and learning new concepts;

SPECIAL CONDITIONS

In accordance with the Corporate Criminal Record Check Policy, the position requires to maintain a Canadian Police Clearance Certificate.
Must possess and maintain a valid and unrestricted class "G" license along with a personal vehicle to use as required in travel to and from various regional locations as part of daily work responsibilities.
May be subject to occasional overtime
May be required to work weekends or after hours to implement changes, upgrades or respond to emergencies
May be required to work an alternate schedule for shift coverage or as requested by the Manager/Supervisor.

Shift Information

This position is subject to overtime.

Closing Statement

Uncover the wonder of the Niagara Region and join a team dedicated to meeting tomorrow’s challenges TODAY!

Let us know why you would be an excellent team member by submitting your online application.

We thank all candidates for their interest however, only those candidates selected for an interview will be contacted.

We confirm that we do not use AI in screening of applicants, and this position is an existing vacancy.

If you require an accommodation for the application process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, the alternate formats for contacting us are as follows:

Email: [email protected]
Phone: 905-980-6000 or 1-800-263-7215
Bell Relay: 1-800-855-0511
In-person: Sir Isaac Brock Way, Thorold, ON L2V 4T7 – Human Resources Department

#INDNR

Apply Now

Refine Your Search

remote jobs in niagara falls on

Technology Support Analyst

Group Sales Coordinator Niagara Falls

Letter Carrier - Delivery Agent - St. Catharines

Host Ambassador, Niagara Falls

Letter Carrier - Delivery Agent - Niagara Falls

Customer Service Representative - Niagara

Contact Centre Service Agent (ON - Remote)

Tenant Support Representative

Water Processing Clerk

NetSuite Service Delivery Consultant

Pharmacy Assistant Instructor (3+ years experience)

Nurse Practitioner

RIBO Licensed Insurance Sales Representative - Property & Casualty

Community Occupational Therapist, $5000 Sign-on Bonus

Medical Radiation Technologist, Moose Factory, ON

Nurse Practitioner - Rapid Access Addiction Medicine, Moosonee, ON

Investment Specialist, BMO InvestorLine (English/Mandarin/Cantonese) Remote

Occupational Therapist

Employment Lawyer - Remote Position

Real Estate Agent

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