Nova Scotia Front desk manager Jobs – 9 Openings This Week

Guest Services Manager
Delta Hotels By Marriott Halifax Downtown —Halifax, NS
- $55,000–$65,000 a year
- Weekends as needed
- Salesforce
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Quick apply
7d
Guest Services Manager
Four Points by Sheraton Halifax —Halifax, NS
- $60,000 a year
- Overtime
- Microsoft Office
- Hotel
- Human resources
- Dental care
- Life insurance
Quick apply
Front Desk Supervisor CAN
Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- English
- Hotel
- High school diploma or GED
Quick apply
Front Office Manager CAN
Hampton Inn & Suites by Hilton —Dartmouth, NS
- Weekends as needed
- English
- Hotel
- Cashiering
Quick apply
Assistant Guest Services Manager
Best Western Plus Chocolate Lake Hotel —Halifax, NS
- Part-time
- Hotel
- High school diploma or GED
- Supervising experience
- Dental care
- Life insurance
Quick apply
Hotel Front Office Manager
Super 8 Windsor —Windsor, NS
- $19–$21 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Supervising experience
Quick apply
7d
Front Office Supervisor
Super 8 Truro —Millbrook, NS
- $20–$21 an hour
- Full-time
- Hotel
- Cashiering
- Team management
Quick apply
Guest Services Supervisor, Moxy Halifax Downtown, Halifax, NS
Moxy Halifax Downtown —Halifax, NS
- $20 an hour
- Full-time
- Inventory control
- Sales
- Basic math
- Designated paid holidays
- Dental care
Quick apply

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Guest Services Manager
Delta Hotels By Marriott Halifax Downtown —Halifax, NS
*The Extras That Matter:* Staff meals, F&B discounts, free monthly indoor parking, and free access to our fitness center and pool.
$55,000–$65,000 a year
Quick apply
7d
Hotel General Manager
Lecours Group Hospitality Recruitment —Nova Scotia
Knowledge of hotel operations including front desk management, guest services, human resources, budgeting, and hospitality standards.
$65,000–$75,000 a year
Quick apply

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Dental Office Manager/ Dental Receptionist
Trinity Family Dental —Whitby, ON
Your leadership will help streamline processes, enhance patient experiences, and support the overall growth of our practice.
$24.94–$41.84 an hour
Quick apply
13d
Front desk manager
Kumon —Markham, ON
Assist with student material organization, labeling, and filing. Support instructors with class flow and student movement. Job Types: Full-time, Part-time.
$18–$20 an hour
Quick apply

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Guest Services Manager

Delta Hotels By Marriott Halifax Downtown -
Halifax, NS

Quick apply

Job details

Permanent | Full-time
$55,000–$65,000 a year
7 days ago

Qualifications

Hotel and accommodations experience
Salesforce
Coaching
Post-secondary education
Microsoft Office
Hotel guest services experience
Task prioritization
Client services
Customer service orientation
Organizational skills
SharePoint
Front desk
Training & development
Guest services
Guest issue resolution
Team motivation
Communication skills
Team coordination

Full job description

Leader. Problem-Solver. Guest Experience Champion. Sound like you? If you're a natural leader who thrives on creating memorable guest experiences, empowering teams, and driving revenue, this is your moment.

Who We Are

SilverBirch Hotels & Resorts is one of Canada's leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

At the newly renovated Delta Hotels by Marriott Halifax Downtown we're looking for a Guest Services Manager to lead our front-of-house team and champion the guest experience from check-in to check-out.

In this role, you'll be the heartbeat of our lobby, leading by example, coaching your team, and ensuring every guest feels welcomed, valued, and cared for.

Why You'll Love Working with Us

Join a supportive team where innovation and teamwork thrive! We prioritize a people-first approach, contribute to the community, take green initiatives, and focus on career growth with ample opportunities. Enjoy a prime location in the heart of downtown Halifax, close to everything!

· Competitive Compensation & Bonus: Performance-based Equitable Compensation Plan, Generous Time Off, Comprehensive Insurance, Short-term Incentive Plan, RRSP Matching, Exclusive Hotel Discounts, etc.

· The Extras That Matter: Staff meals, F&B discounts, free monthly indoor parking, and free access to our fitness center and pool.

· Learning & Development: Career growth opportunities within SilverBirch and Marriott, plus access to our Learning Management System with over 3,000 courses.

· Workplace Wellness and Inclusion: Comprehensive resources including an active OH&S Committee promoting workplace safety, EFAP-accessible mental health support, inclusive DE&I initiatives, and accommodation practices that prioritize employee wellbeing and belonging.

What You'll Do

· Provide leadership, training, and support to Guest Services associates, ensuring consistency in service delivery and operational excellence.

· Actively coach and lead associates through guest problem resolution, turning service opportunities into moments of loyalty.

· Lead, motivate, and coach your team to maximize productivity, engagement, and satisfaction, including supporting incentive programs where applicable.

· Promote interdepartmental cooperation to ensure seamless guest experiences across Front Office, Housekeeping, Sales, and F&B.

· Practice revenue management fundamentals to maximize occupancy and average rates while maintaining high-quality guest service.

· Ensure accuracy of room block assignments, special requests, and VIP accommodations; distribute VIP lists with care.

· Support SilverBirch Brand Reservations and all booking channels to ensure accuracy and rate parity.

· Communicate rate strategies and revenue expectations to Front Office and Reservations teams to maximize revenue potential.

· Collaborate with Sales on group booking status and maintain room rate control and availability.

· Train and monitor Rewards Program requirements to ensure brand standards and objectives are met.

· Other related duties as assigned.

How You Excel

· A natural leader and coach who brings out the best in others.

· Self-starter with initiative to see assignments through to completion.

· Strong organizational skills with the ability to prioritize tasks and manage competing demands.

· Analytical mindset with sharp attention to detail.

· Excellent verbal and written communication skills, with a strong customer service focus and problem resolution abilities.

· Passionate about creating a positive, high-performing team culture.

How We Thrive in Our Working Environment

Where You'll Work:

You'll be based in a dynamic front office environment, with time spent at the desk, in back-of-house spaces, and throughout the hotel lobby. You'll be where the action is, connecting with guests and leading your team in real time.

When You'll Work:

Hospitality is a 24/7 industry, and our teams show up for each other. This role requires flexibility to work a variety of shifts, including days, afternoons, evenings, weekends, and holidays. We believe in balance and support our leaders to manage their time effectively.

What You Bring

· Minimum three (3) years of experience in guest services, with a minimum one (1) year of experience in an Assistant Guest Services Manager role or above.

· Strong proficiency with a property management systems (LightSpeed or similar) and all Microsoft Office software, including SharePoint.

· Post-secondary education in Hospitality Management, previous Marriott experience, and/or Salesforce experience is an asset.

Ready to Lead the Way?

If you're a passionate leader who believes great service starts with great people, and you're ready to make your mark at a property on the rise, we'd love to meet you.

SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants:If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

Thank you for your interest! We sincerely appreciate you taking the time to apply. While we'd love to respond to everyone, only shortlisted candidates will be contacted for screenings and interviews. Wishing you all the best.

Pay: $55,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site gym
RRSP match

Application question(s):

How many years of guest services management experience do you have?
Are you legally authorized to work in Canada for this position?
Will you now require employer sponsorship or support to obtain, extend, or maintain authorization to work in Canada?
Will you in the future require employer sponsorship or support to obtain, extend, or maintain authorization to work in Canada?
Are you available to work weekends and statutory holidays, when required as part of the position?

Work Location: In person

Quick apply

Refine Your Search

front desk manager jobs in nova scotia

Guest Services Manager

Guest Services Manager

Front Desk Supervisor CAN

Front Office Manager CAN

Assistant Guest Services Manager

Hotel Front Office Manager

Front Office Supervisor

Guest Services Supervisor, Moxy Halifax Downtown, Halifax, NS

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