Req Id: 431463
Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.
Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You’ll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.
Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.
We are looking for a Internal Fraud Control & Detection Specialist to support case development, analyze internal fraud risks, and collaborate with BUs to identify risks and emerging patterns. This role is ideal for someone who is detail‑oriented, data‑curious, and eager to learn how fraud happens inside large organizations. You will strengthen Bell’s internal fraud control framework by aligning policies and processes across BUs, improving control effectiveness, and reducing financial risk without impacting customer experience. You will work closely with various Business Units to quantify losses, validate control ROI, and ensure all fraud‑related processes meet audit and governance expectations.
As part of Bell’s Human Risk and Fraud Prevention team, you will join the frontline force safeguarding our customers and our brand. We combine advanced analytics, AI‑driven detection, and real‑time controls to stop fraud before it impacts the business, all while preserving a seamless customer experience. You’ll collaborate across the enterprise to build scalable controls, strengthen real‑time visibility, and stay ahead of evolving fraud tactics. Our team drives innovation across Bell by developing smarter, intelligence‑driven solutions, advancing enterprise‑wide security practices, and continuously evolving our capabilities to anticipate and counter emerging threats. By joining us, you’ll help shape the future of fraud prevention and enable secure, frictionless experiences for our customers and teams.
- Enhance internal fraud detection by developing, tuning, and testing AI and automation based use cases that strengthen controls and increase visibility.
- Build clear, well structured investigative files by collecting multisource evidence, analyzing data, and documenting findings in line with audit and governance requirements.
- Identify high-risk behaviours through trend analysis, anomaly detection, redflag monitoring, and pattern recognition across systems and channels.
- Work with Investigators to validate facts, refine case narratives, and support recommendations on disciplinary actions, control improvements, or policy enforcement.
- Partner with cross functional teams to identify control gaps, uncover process vulnerabilities, and escalate emerging risks.
- Analyze system activity and logs to detect behavioural deviations, policy breaches, or indicators of misconduct.
- Maintain accurate, audit ready documentation of investigative steps, analysis methods, and conclusions.
- Drive continuous improvement by identifying weaknesses, recommending mitigation strategies, and contributing insights on internal fraud trends and risks.
- Strong analytical, critical thinking, and problem-solving skills with high attention to detail.
- Ability to interpret structured and unstructured data, recognize behavioural patterns, and detect anomalies.
- Excellent documentation skills, including concise case summaries, evidence writeups, and investigative notes.
- Strong communication and stakeholder management abilities.
- Integrity, sound judgment, and professionalism in handling sensitive information.
- Working knowledge of SAP, Excel, and O365, with capability in data manipulation and reporting.
- Experience in investigations, case management, audit, compliance, or fraud analysis.
- Comfort working with incomplete data and ambiguity.
- Understanding of internal controls, governance, and risk management.
- Familiarity with fraud detection systems, case management tools, or analytics platforms.
- Ability to communicate analytical insights clearly to both technical and nontechnical audiences
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 07/31/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers.
