Oakville, On Research operations Jobs – 421 Openings This Week

Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
- $30–$36 an hour
- Temporary
- Azure
- Customer service
- Research
Quick apply
Plant Manager
Prism Care Corporation —Mississauga, ON
- $85,000–$95,000 a year
- Full-time
- Engineering
- Data analysis skills
- English
- Store discount
- Profit sharing
Quick apply
Foreperson [Arborist]
Davey Tree Canada —Burlington, ON
- $25–$35 an hour
- Full-time
- Heavy lifting
- High school diploma or GED
- In-person
- Employee stock purchase plan
- Dental care
Quick apply
Senior Counsel
Uline —Milton, ON
- $150,000–$210,000 a year
- Full-time
- Writing skills
- Analysis skills
- Bachelor's
- Designated paid holidays
- Tuition reimbursement
Quantitative AI Trainer
DataAnnotation —Etobicoke, ON
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
3d
Quantitative AI Evaluator - AI Trainer
DataAnnotation —Mississauga, ON
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
3d
Foreperson [Arborist]
The Davey Tree Expert Company —Oakville, ON
- $25–$35 an hour
- Full-time
- Heavy lifting
- High school diploma or GED
Quick apply
Director Taxation
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
14d
Manager, Safety and Training
McCluskey Transportation —Etobicoke, ON
- $60,000–$65,000 a year
- Full-time
- CPR Certification
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Computational Chemist - AI Trainer
DataAnnotation —Etobicoke, ON
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
3d
Industry Consultant, Healthcare Services Sales
Ricoh Canada —Mississauga, ON
- $100,000–$105,000 a year
- Full-time
- Hybrid work
- Sales
- Project management
- Presentation skills
- Wellness program
- Dental care
Quick apply
10d
AI Training Specialist Quantitative - AI Trainer
DataAnnotation —Etobicoke, ON
- $50.00–$140.56 an hour
- Contract
- Remote
- Bilingual
- Doctoral degree
- Computer Science
- Flexible schedule
Quick apply
3d
Supervisor, Client GL
FirstService Residential —Mississauga, ON
- $70,000–$85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Dental care
Quick apply
Labour Relations Specialist
Emterra Group —Oakville, ON
- $70,000–$80,000 a year
- Immediate opening
- Bilingual
- English
- Microsoft Office
- Dental care
- Tuition reimbursement
Bilingual Analyst, Operations Decision Support
Chartwell Retirement Residences —Mississauga, ON
- Full-time
- Bilingual
- Hospitality
- Microsoft Excel
District Manager (Arborist)
The Davey Tree Expert Company —Ontario
- $80,000–$120,000 a year
- Full-time
- Bachelor's
- In-person
- Communication skills
- Employee stock purchase plan
- Dental care
Quick apply
Home Advisor, RBC Advice Centre
Royal Bank of Canada —Mississauga, ON
- Weekends as needed
- Agile
- Financial services
- Communication skills
3d
Functional System Analyst
Tree of Life Canada —Mississauga, ON
- $56,000–$84,000 a year
- Full-time
- Microsoft Excel
- Engineering
- ERP systems
9d
Customs Trade Compliance and Operations Manager
PCI Panasonic Canada Inc. —Mississauga, ON
- $72,985–$115,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Tuition reimbursement
Marketing Co-op (Hybrid)
Survalent —Mississauga, ON
- $20 an hour
- Full-time
- Microsoft Powerpoint
- Marketing
- English
1d

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research operations jobs near oakville, on

Service Desk Analyst -Level 1

Buchanan Technologies -
Brampton, ON

Quick apply

Job details

Temporary | Fixed term contract
$30–$36 an hour

Qualifications

Authentication
ITIL Certification
Azure
Operating systems
Customer service
iOS
Research
Windows
ITIL
VMWare
College diploma
Communication skills

Full job description

Service Desk Analyst
12 months contract
Onsite, Brampton
Willing to work on a rotating shift for 8 hrs. between the hours of 5 AM-12AM
$30-$36 per hr.

Job Summary

Responsibilities

Responds to all reports of technology incidents, service requests, and how-to inquiries via phone, email, walk-in, IM, and the IT Self Service Portal in a prompt, efficient, professional and courteous manner.
Records, tracks, and updates all incidents, service requests (catalog items), and how-to inquiries and coordinates with vendors to create tickets via phone, email, or web, ensuring adherence to incident and request management procedures.
Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g., smartphones, tablets), & VDI infrastructure and escalate complex issues, serving as a liaison between different support levels.
Provides follow-ups and status updates to members and internal ITS personnel on incidents, service requests, and escalated issues.
Monitors system performance, reports and records outages or service degradations, and initiates major incident and problem tickets as needed.
Keeps members informed about new procedures, maintenance windows, IT advisories, and other important updates to ensure smooth operations.
Manages onboarding and offboarding processes by creating, modifying, and deactivating user accounts, permissions, and access across various internal and external systems.
Maintains and administers email accounts, calendars, shared mailboxes, and distribution groups to ensure seamless communication and access control.
Creates, updates, and formats Service Desk documentation in the Knowledge Base.
Analyzes Service Desk processes to identify and recommend improvements for service efficiency.
Analyzes, releases or escalates suspicious emails to ensure compliance with cybersecurity protocols.
Performs additional duties as assigned.

Qualifications

Education / Knowledge

A Community College Diploma in a computer-related discipline or equivalent, or an equivalent combination of education and experience. ITIL Foundation and above certifications an asset.

Experience

A minimum of two (2) years related experience required.
Demonstrated knowledge of current desktop operating systems such as Windows, Mac, OS, iOS, iPadOS.
Demonstrated knowledge of supporting virtual infrastructure such as VMware.
Demonstrated knowledge of supporting on-premises and cloud-based Azure AD.
Demonstrated knowledge of supporting MDM platforms such as Workspace One.
Demonstrated knowledge of supporting two-factor authentication and identity providers.
Demonstrated knowledge in supporting clients using remote tools.
Demonstrated knowledge in managing key processes in an IT organization, e.g. Service Delivery, Users Management, Change, Incident and Problem Management, and IT Infrastructure Library (ITIL).
Demonstrated written communication skills.
Demonstrated analytical, research and problem-solving skills.
Demonstrated ability to extract relevant information from customers.
Effective oral communication and interpersonal skills.
Excellent customer service skills.

Job Type: Fixed term contract

Pay: $30.00-$36.00 per hour

Work Location: In person

Quick apply

Refine Your Search

research operations jobs in oakville, on

Service Desk Analyst -Level 1

Plant Manager

Foreperson [Arborist]

Senior Counsel

Quantitative AI Trainer

Quantitative AI Evaluator - AI Trainer

Foreperson [Arborist]

Director Taxation

Manager, Safety and Training

Computational Chemist - AI Trainer

Industry Consultant, Healthcare Services Sales

AI Training Specialist Quantitative - AI Trainer

Supervisor, Client GL

Labour Relations Specialist

Bilingual Analyst, Operations Decision Support

District Manager (Arborist)

Home Advisor, RBC Advice Centre

Functional System Analyst

Customs Trade Compliance and Operations Manager

Marketing Co-op (Hybrid)

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