Ottawa, On Pc technician Jobs – 16 Openings This Week

On-Site Customer Service Representative
NTT DATA Canada, Inc. —Ottawa, ON
- $19 an hour
- Full-time
- CRM software
- High school diploma or GED
- In-person
- Disability insurance
- Dental care
8d
IT Helpdesk Technician
Colliers Project Leaders —Ottawa, ON
- $25 an hour
- Temporary
- Hybrid work
- Microsoft Outlook
- Computer Science
- Maintenance
3d
On-Site Customer Service Representative
NTT Ltd —Ottawa, ON
- $19 an hour
- CRM software
- High school diploma or GED
- In-person
- Disability insurance
- Dental care
7d
Customer Service Representative (On Site)
NTT Ltd —Nepean, ON
- $19 an hour
- CRM software
- High school diploma or GED
- In-person
- Disability insurance
- Dental care
7d
PI T&C Technician
ALSTOM —Ottawa, ON
- From $27.75 an hour
- Weekends as needed
- Writing skills
- Maintenance
- Computer skills
9d
Pharmacy Assistant - Part Time
Metro —Ottawa, ON
- From $16.60 an hour
- Part-time
- Inventory management
- Customer service
- Microsoft Office
Quick apply
5d
General Maintenance Technician - Temporary On Call
Trinity Western University —Ottawa, ON
- $23.00–$25.64 an hour
- Weekends as needed
- Carpentry
- Hospitality
- Cooking
- Dental care
Quick apply
Pharmacy Technician - Full Time
Pharma —Ottawa, ON
- Weekends as needed
- Inventory management
- Customer service
- Microsoft Office
Quick apply
5d
District Relief Pharmacist (Ottawa) - Full Time Contract
Metro —Ottawa, ON
- Evening shift
- Inventory management
- Microsoft Office
- Bachelor's
District Relief Pharmacist (Ottawa & Kanata) - Part - Time
Metro —Ottawa, ON
- Part-time
- Inventory management
- Microsoft Office
- Bachelor's
Quick apply
5d

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On-Site Customer Service Representative

NTT DATA Canada, Inc. -
Ottawa, ON

Apply Now

Job details

Full-time
$19 an hour
8 days ago

Qualifications

CRM software
Call center experience
High school diploma or GED
Client services
Customer service orientation
Communication skills
Client interaction
Help desk

Full job description

Req ID: 387611

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer? We’re glad you asked!

All equipment required for you to be successful in your role
Virtual paid training
Comprehensive benefits package (medical, vision, and dental)
Employee Assistance Program
RRSP program options
Short- and Long-Term Disability options
Rewards and Recognition programs
Internal career advancement opportunities

Position Overview:

The Inbound Customer Service Representative supports customers of a telecom provider by handling inquiries about account related questions for internet, Wi-Fi, and home connectivity services. This role focuses on delivering clear, friendly, and accurate assistance while maintaining professionalism and empathy. ‑Fi, and home connectivity services. This role focuses on delivering clear, friendly, and accurate assistance

Position: Inbound Customer Service Representative

Position Location: Ottawa - 2175 Robertson Rd, Nepean, ON K2H 5Z2

Hours of Work: Monday-Sunday, 10:00am – 8:00pm EST

Rate of Pay: $19.00/HR

Responsibilities:

Answer inbound calls from clients regarding internet, Wi-Fi, modem, and account related questions.
Perform mild troubleshooting, such as guiding customers through modem resets, checking connections, verifying outages, and reviewing basic Wi-Fi settings.
Provide clear explanations of plans, billing, usage, equipment, and service features.
Create and update customer accounts, service tickets, and documentation in CRM systems.
Educate customers on self-service tools, equipment care, and tips for improving home Wi-Fi performance.
Maintain professionalism and empathy, especially when assisting customers experiencing service interruptions or frustration.
Coordinate with technical support teams or field technicians when issues require escalation.

Requirements:

High School Diploma Required.
A minimum of one year’s experience in customer service is required.
Previous experience in a call centre or technical support environment is an asset.
Basic understanding of internet and Wi-Fi concepts (modems, routers, signal strength) or willingness to learn.
Strong communication skills with the ability to explain technical steps in simple, friendly language.
Comfortable navigating multiple systems and multitasking during calls.
Patient, solution-oriented, and able to remain calm under pressure.
Reliable, punctual, and able to work in a metric-driven environment.
Familiarity with servicing customers in the United States is an asset.

Working From Home Requirements:

High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet)
A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
You must be connected via Ethernet port and not by Wi-Fi.
Ability to download and use the Google Authenticator app.

This job posting is for active vacancies. Applications are screened with AI technology and reviewed by NTT DATA recruiters.

#NBIND

Inclusion. Belonging.

Unleashing the power of being unique.

We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

At NTT DATA what you do matters. Because here YOU can.

Apply Now

Refine Your Search

pc technician jobs in ottawa, on

On-Site Customer Service Representative

IT Helpdesk Technician

On-Site Customer Service Representative

Customer Service Representative (On Site)

PI T&C Technician

Pharmacy Assistant - Part Time

General Maintenance Technician - Temporary On Call

Pharmacy Technician - Full Time

District Relief Pharmacist (Ottawa) - Full Time Contract

District Relief Pharmacist (Ottawa & Kanata) - Part - Time

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