Ottawa, On Sales & service administration representative, shared services Jobs – 535 Openings This Week

Operations Coordinator
Windsor Home Cleaning-Ottawa —Ottawa, ON
- $45,000–$50,000 a year
- Full-time
- Sales
- English
- Driving
- Dental care
- Paid time off
Quick apply
5d
Sales Representative - B2B Pay plus commission
HR Management Services on Demand —Nepean, ON
- $55,000–$70,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Dental care
- Paid time off
Quick apply
6d
Sales & Service Administration Representative, Shared Services
OTIP Group of Companies (OTIP, Orbit, Curo) —Ottawa, ON
- $44,581–$61,299 a year
- Overtime
- Microsoft Outlook
- Administrative experience
- Communication skills
Quick apply
Sales Representative
IKO Industries —Ottawa, ON
- $70,000–$90,000 a year
- Full-time
- Sales
- Marketing
- Salesforce
- Disability insurance
- Dental care
Quick apply
Acquisitions Officer
Government of Canada —Ottawa, ON
- $70,030–$79,954 a year
- Overtime
- Inventory management
- High school diploma or GED
- Contracts
10d
Administrative Assistant
Stantec —Ottawa, ON
- $53,700–$75,300 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
Benefits Services Representative - Call Centre (12-Month Contract)
OTIP Group of Companies (OTIP, Orbit, Curo) —Ottawa, ON
- $47,649–$65,573 a year
- Full-time
- Remote
- Microsoft Office
- High school diploma or GED
- Organizational skills
- Dental care
Quick apply
6d
Customer Service Representative
R.W. Tomlinson —Nepean, ON
- Microsoft Office
- High school diploma or GED
- Data entry
- Dental care
- Tuition reimbursement
Quick apply
Vehicle Technician
AtkinsRéalis —Ottawa, ON
- Up to $40.84 an hour
- Weekends as needed
- Hybrid work
- Maintenance
- High school diploma or GED
- Continuous improvement
Account Manager (Electrical)
Graybar —Ottawa, ON
- $70,000–$75,000 a year
- No weekends
- Microsoft Outlook
- Customer service
- Business development
- Profit sharing
- Disability insurance
Radiation Therapist - New Zealand Roles
Health New Zealand - Te Whatu Ora —Ottawa, ON
- $61,682–$124,165 a year
- Full-time
- Bachelor's
- Continuous improvement
- Patient care
- Designated paid holidays
Service Project Manager
TPH Plumbing and Heating —Ottawa, ON
- Full-time
- Microsoft Outlook
- English
- Business development
- Disability insurance
- Dental care
Quick apply
Marketing Manager, Rewards
CAA North & East Ontario —Ottawa, ON
- $80,000–$90,000 a year
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Mentoring
- Store discount
- Disability insurance
Quick apply
12d
Field Service Leader – Gas Detection
Greystone Energy Systems Inc. —Ottawa, ON
- $95,000–$125,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Wellness program
- Disability insurance
Quick apply
Dental Hygienist - Alta Vista Dental Clinic
Dentalcorp Canada —Ottawa, ON
- $50–$55 an hour
- Part-time
- CPR Certification
- Patient care
- Employee assistance program
Quick apply
Residential Sales
Renewal by Andersen Metro & Midwest —Stittsville, ON
- $150,000–$200,000 a year
- Full-time
- Heavy lifting
- Dental care
- Tuition reimbursement
Quick apply
11d
Mortgage Specialist
BMO Financial Group —Gatineau, QC
- Full-time
- Business development
- Analysis skills
- Financial services
- Tuition reimbursement
- Life insurance
Business Development Specialist - Energy and E-mobility
Graybar —Ontario
- $75,000–$85,000 a year
- No weekends
- Microsoft Word
- Engineering
- Business development
- Profit sharing
- Disability insurance
Vehicle Technology Specialist
TONY GRAHAM LEXUS —Nepean, ON
- From $20 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Continuous improvement
- Disability insurance
- Dental care
Quick apply
Dental Hygienist - Hazeldean Dental Group
Dentalcorp Canada —Kanata, ON
- $45–$55 an hour
- Full-time
- CPR Certification
- Patient care
- Employee assistance program
Quick apply

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Operations Coordinator

Windsor Home Cleaning-Ottawa
Ottawa, ON

Quick apply

Job details

Permanent | Full-time
$45,000–$50,000 a year
5 days ago

Qualifications

Operations management
Sales
Customer appointment booking
English
Route planning
Schedule management
Driving
Data entry
Office management
Work order management
Client interaction

Full job description

WE’RE HIRING! | Experienced Operations Coordinator
Join a Trusted Ottawa Company with 48 Years of Excellence!

The purpose of this position is to plan and to execute the distribution of our labor force to ensure our clients are well served in the most efficient and profitable manner for the company.

Responsible for Scheduling and efficiency of Scheduling Office. Supervision of Administrative Assistant in Scheduling Office.

You are Responsible for:

Contracted Accounts:

Clients are scheduled in accordance with our agreement with them and every effort is made to clean them when their regular cleaner is unavailable and when they are without a permanent cleaner assigned.
The appropriate cleaner is matched to the needs of each client.
Homes are well matched up on each cleaner’s schedule to ensure efficient, cost-effective travelling to and from homes.
Homes are well matched up on each cleaner’s schedule to ensure that the cleaner can work 7 to 8 hours each day, according to the cleaner’s declaration of availability.
Requests for a specific day of the week from a client are only to be considered if all the other criteria for quality, cost-effective service can be met.
Cleaners with their own vehicles are expected to travel a radius of up to 15km from where they live. If they live outside our service area, their access point will be determined from the point they enter our service area.
Employee holiday re-scheduling
Statutory holiday re-scheduling.

Occasional and One-Time Accounts:

Ensure that Received Orders are very detailed and clear as to Client’s expectations
Ensure that the day and start time options are clear.
Ensure that the crew chief or cleaning technician has clear written instructions regarding the job.
Ensure cleaning technicians report any major concerns from the client or the crew chief about the result of the job, the job site conditions, or issues with assigned labor are brought to and discussed to the General Manager..
You will assist in the sales and booking of one-time cleaning requests when required.

Dispatching of Cleaners without their own Vehicles:

In Areas where parking is not feasible.
Cleaners who bus to their regular accounts should be working in the same area for the entire day.
Cleaners travelling by OC Transpo are expected to be able to spend up to 40 minutes under normal conditions bussing between accounts.
Print out and advise cleaners regarding bus routes and transfers.
It is the cleaner’s responsibility to get to their first account from their home and to get home from their last account. If their first home is on a suburban route they are to come to the office for the vehicle departure time, or to a designated pick-up point that is on the way to the suburban zone. The reverse is true for departing the zone at the end of the day.
In extreme situations or for suburban fill ins (not their regular clients) arrange drive by office personnel or Uber as a last resort.

Dispatching of Cleaners with their own Vehicles:

Cleaners with their own vehicles should be utilized in areas of the city where bussing is inefficient, wherever possible.
Efficient scheduling to be made keeping the cleaner in the same area and not going back & forth across the area.
Cleaners with their own vehicles are expected to travel a radius of up to 15 km. from where they live, or, if they live outside our service area (see our service area map on our public website), up to 15 km from the point where they normally enter our service area.
Ensure that cleaners with their own vehicles have clear directions and maps outlining the most efficient routes for them to follow.
From time to time, you will have to leave the office to take care of a drive yourself if no one else is available.

Quality Control

You will set up and maintain a list of cleaners slated for home inspections, first cleans (new or old clients) supporting new cleaners as often as possible. Quality Control Visits etc will be carried out by Quality Control, Training & Administrative Assistant Communications
Any major problems associated with the communication of your decisions (example: a cleaner refusing a cleaning assignment, in contravention to their contracted agreement), will be forwarded, with your knowledge, to the General Manager.
You will assist with answering telephones in the office if the call is not picked up by the administration staff. In this role, you simply take details and pass information to the appropriate person, even if it is to you. You are to avoid discussing scheduling requests or concerns directly with clients or cleaners, whenever possible, without time to research.

Maintenance of Scheduling and Routing Records

Recording of Work Orders will be maintained by the administrative assistant, as will all changes you make to the scheduling board.
The board is the official live record and is to be maintained by yourself, and rolled first thing in the morning.
All reports, schedules and work orders sent to field staff are to be checked by you to insure that they match your information on the board. When the 2-week schedules are produced, they are to be called from the board to the printed schedule by you and the A.A. as a double check for errors and / or omissions.
You will be familiar with all the policies and procedures for data entry into Service Works in the event of any unavailability by an administrative assistant.

Care and Use of Company Vehicles; Cell Phones; Cleaning Equipment & Supplies

Working with the General Manager you will develop and put in place policies and procedures regarding these concerns.

Issues in the Field with clients, cleaning technicians, damages, injury or scheduling:

Responsible for documenting all damage claims, requesting photos, or broken item and give to General Manager. Call client and apologise for this accident and that the General Manager will contact them.
Responsible for documenting all injury claims and arrange emergency assistance, and report to Assistant General Manager for WSIB reporting.
After review (with assistance of General Manager if needed) of any scheduling issues resolve to the mutual agreement of all concerned.
Responsible for taking information for any negative calls/e mail and forward to General Manager or Vice President to address. Confirm with client that you have taken notes and will forward to the General Manager who will contact them within 3-4 business days at most.
Responsible for taking any calls or e mails pertaining to cancellations or LTS and pass on to Sales Representative or General Manager.

ANY OTHER RELATED DUTIES PERTAINING TO THE OPERATION OF THE SCHEDULING OFFICE, CLEANING TECHNICIANS AND CLIENTS.

Terms of Employment

Hours of Work (Monday to Friday): 7:00 AM to 3:00 PM with one half hour off for lunch.
Location: Operations Office and field as needed

Pay: $45,000.00-$50,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

sales & service administration representative, shared services jobs in ottawa, on

Operations Coordinator

Sales Representative - B2B Pay plus commission

Sales & Service Administration Representative, Shared Services

Sales Representative

Acquisitions Officer

Administrative Assistant

Benefits Services Representative - Call Centre (12-Month Contract)

Customer Service Representative

Vehicle Technician

Account Manager (Electrical)

Radiation Therapist - New Zealand Roles

Service Project Manager

Marketing Manager, Rewards

Field Service Leader – Gas Detection

Dental Hygienist - Alta Vista Dental Clinic

Residential Sales

Mortgage Specialist

Business Development Specialist - Energy and E-mobility

Vehicle Technology Specialist

Dental Hygienist - Hazeldean Dental Group

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