Ottawa, On Support manager Jobs – 2381 Openings This Week

Account Manager, Websites & Brand
1dea Design + Media Inc. —Ontario
- $80,000–$95,000 a year
- Full-time
- Remote
- Agile
- AI
- Communication skills
- Wellness program
- Paid time off
Quick apply
8d
Manager, Client Services Coordination
Access Healthcare Services Inc. —Ottawa, ON
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Dental care
- Flexible schedule
Quick apply
Superintendent
The Taggart Group of Companies —Ottawa, ON
- $115,000–$125,000 a year
- Full-time
- Engineering
- Team management
- Mentoring
LABOUR RELATIONS OFFICER
Canadian Postmasters and Assistants Association —Ottawa, ON
- From $90,000 a year
- Full-time
- Public speaking
- English
- Research
- Disability insurance
- Dental care
Quick apply
Manager, Media Relations & Issues Mgmt
Rothmans, Benson & Hedges —Ottawa, ON
- $145,416 a year
- Full-time
- English
- Travel
- In-person
Service Technician
The Taggart Group of Companies —Ottawa, ON
- $32.82–$34.56 an hour
- Overtime
- Carpentry
- Heavy lifting
- Maintenance
Senior Project Manager
The Taggart Group of Companies —Ottawa, ON
- $125,000–$135,000 a year
- Full-time
- AutoCAD
- Engineering
- Microsoft Office
12d
Director of Business Development
Real Strategy Advisors Ltd. —Ottawa, ON
- $65,000–$75,000 a year
- Full-time
- CRM software
- English
- Business development
- Dental care
- Paid time off
Quick apply
2d
Pharmacy Manager
Rexall Pharmacy Group LTD —Ottawa, ON
- $57.07–$69.76 a year
- Full-time
- Customer service
- Patient care
- Communication skills
- Disability insurance
- Relocation assistance
Quick apply
Human Resources Manager
Caron Equipment Inc. —Ottawa, ON
- Full-time
- Microsoft Office
- Supervising experience
- Bachelor's
6d
Exterior Renovation Project Manager
Northco Services Ottawa Inc —Ottawa, ON
- $95,000–$105,000 a year
- Full-time
- English
- Project management
- Mentoring
- Disability insurance
- Dental care
20h
Sales Manager
RV Canada Ottawa —Nepean, ON
- $60,000–$80,000 a year
- Full-time
- Sales
- Inventory management
- Merchandising
- Disability insurance
- Dental care
Quick apply
Foreman/woman
Haven Building Group —Ottawa, ON
- $35–$45 an hour
- Full-time
- Carpentry
- Supervising experience
- Team management
- Profit sharing
- Disability insurance
Quick apply
2d
Irrigation Technician & Irrigation Crew Lead
Instant Lawns —Richmond, ON
- $24.50–$35.00 an hour
- Temporary
- Maintenance
- Mentoring
- Power tools
- Dental care
Quick apply
Medical Radiation Technologist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $38.88–$52.13 an hour
- Temporary
- English
- Patient care
- Computer skills
- Dental care
Quick apply
Property Manager / Housing Co-ordinator - Ottawa
Pavilion Co-operative Management —Ottawa, ON
- $40,000–$45,500 a year
- Full-time
- Microsoft Office
- Supervising experience
- Team management
- Tuition reimbursement
- Paid time off
Quick apply
Director of Construction
TPH Plumbing and Heating —Ottawa, ON
- From $140,000 a year
- Full-time
- English
- Microsoft Office
- Business development
- Disability insurance
- Dental care
Quick apply
14d
Business Operations & Battalion Supervisor
Wildfire Defence Systems Canada Inc. —Ottawa, ON
- $115,600–$122,400 a year
- Full-time
- Remote
- English
- Team management
- Driving
- Disability insurance
- Dental care
Quick apply
2d
Organizational Design and Classification Consultants – Senior
Acosys Consulting —Gatineau, QC
- Contract
- Bachelor's
- Mentoring
Quick apply
Senior Residential Construction Estimator
S&R Mechanical —Orleans, ON
- $65,000–$80,000 a year
- Full-time
- Microsoft Excel
- Project management
- Construction experience
- Store discount
- Disability insurance
Quick apply

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support manager jobs near ottawa, on

Account Manager, Websites & Brand

1dea Design + Media Inc.
Ontario

Quick apply

Job details

Permanent | Full-time
$80,000–$95,000 a year
8 days ago

Qualifications

Website maintenance
Customer relationship building
WordPress
Client relationship development
Digital marketing
Requirements analysis
Customer relationship management
Risk management
SEO
DNS
UX
Agile
Client consultation
AI
Account management
Project management experience
Communication skills
Client interaction
Project progress tracking

Full job description

Job overview

1dea is a website, marketing and brand agency with a team of about ten working remotely across Ontario. For more than 20 years, we have built brands, websites and marketing strategies for organizations in government, private business, healthcare, tourism, education, associations and the non-profit sector.

We also work with a dedicated team of front-end and back-end developers who support our website builds and ongoing website maintenance.

We are hiring an Account Manager to own a portfolio of client relationships from end to end, from understanding what the client needs to planning and following the work through delivery.

A hands-on role

There is no project coordinator underneath you. You will personally build project plans, lead team briefs, run client meetings, document decisions and next steps, follow up on outstanding information and check work against the brief before it goes to the client.

You are responsible for keeping the client and team clear on what needs to happen and what comes next. Our Operations Manager works with you on timing, capacity, sequencing and resourcing.

Roughly 60% of this job is planning, organizing, documenting and following through. The other 40% is strategic thinking, relationship-building and identifying opportunities for growth and success with your clients.

We need someone who enjoys managing the details and can also listen beyond the immediate request, understand what a client is really trying to accomplish and make a sound recommendation about what should happen next.

This role may not be the right fit if you want to hand execution to someone else once the strategy is set, prefer presenting the idea over managing the details required to deliver it, or are used to relying on a producer or project coordinator to own the follow-through.

What you will do

Own a portfolio of client accounts. You are the primary point of contact and maintain a clear view of where the work and relationship stand.
Turn client conversations into project plans with clear deliverables, responsibilities, dates and dependencies, and keep those plans current.
Write the briefs, recaps, change notes and status updates that keep projects and clients aligned.
Lead complex website projects from discovery through strategy, UX, content, design, development, QA, launch and ongoing support.
Help clients clarify what they need, prioritize what happens now, next and later, and make a clear recommendation when direction is required.
Work with our Marketing Lead and other specialists to help shape the right strategy and approach when client needs extend into marketing, communications or digital.
Work with our Operations Manager on timing, capacity and sequencing. You bring the project plan and requirements; Operations helps determine how and when the work can realistically move through the agency.
Spot risk early, raise concerns with a recommended path and follow decisions through to resolution.
Grow accounts by recognizing where 1dea can genuinely provide additional value.
Use AI and other tools thoughtfully to support research, planning, documentation, content review, meeting follow-up and project delivery.

What you need

5+ years in an agency, in-house marketing team or digital services environment, with meaningful responsibility for client relationships and project delivery.
A track record of personally owning project plans, documentation, follow-up and the details required to keep work moving.
The ability to understand an ambiguous or complex client need, read between the lines and turn it into a clear, actionable plan.
Experience leading complex website projects end to end.
Working knowledge of website environments, including WordPress, hosting, domains/DNS, staging and production environments, migrations, maintenance, analytics and integrations. You will not write code, but you need to understand what developers are telling you and the implications of technical decisions.
Enough marketing and communications knowledge across brand, web, content, campaigns and digital marketing to make informed recommendations and work effectively with our Marketing Lead and other specialists.
Clear, professional client-ready writing and strong communication skills.
Comfort with budgets, scope changes, retainers and the occasional difficult client conversation.
Strong judgement, organization and follow-through.
You are legally entitled to work in Canada and currently live in Ontario. We are not able to sponsor visas or support relocation for this role.

Helpful, but not required

Experience with government, association, tourism, education, non-profit or healthcare clients
Website support and maintenance programs
Managing website or client retainers
Brand strategy and positioning
Paid digital, CRM, SEO or analytics experience
Agile or sprint-based delivery

What we offer

$80,000–$95,000, based on experience
Permanent, fully remote, 37.5-hour work week with flexible start and end times and flexibility for personal appointments
Three weeks of paid vacation
Paid emergency and personal leave
Health Spending Account
A collaborative and experienced team where your contribution is visible
The opportunity to join an established agency that is actively evolving how it works

How to apply

Send your resumé to [email protected] with the subject line:

Account Manager, Websites & Brand

Instead of a traditional cover letter, please answer these two questions in the body of your email. About 150 words each is plenty.

1. How did you personally keep track of everything across your clients in your last role? Name the tools you used and tell us what your weekly routine actually looked like.

2. Tell us about something that slipped through the cracks on your watch. What happened, how did you find out and what did you change afterward?

We read every application. Our process includes a first interview, a second interview and reference checks, and we reply to everyone who applies.

Applications close September 14, 2026 at noon.

Please read the expanded role outline at 1dea.ca/careers.

Pay: $80,000.00-$95,000.00 per year

Benefits:

Casual dress
Flexible schedule
Paid time off
Wellness program
Work from home

Work Location: Remote

Quick apply

Refine Your Search

support manager jobs in ottawa, on

Account Manager, Websites & Brand

Manager, Client Services Coordination

Superintendent

LABOUR RELATIONS OFFICER

Manager, Media Relations & Issues Mgmt

Service Technician

Senior Project Manager

Director of Business Development

Pharmacy Manager

Human Resources Manager

Exterior Renovation Project Manager

Sales Manager

Foreman/woman

Irrigation Technician & Irrigation Crew Lead

Medical Radiation Technologist, Moose Factory, ON

Property Manager / Housing Co-ordinator - Ottawa

Director of Construction

Business Operations & Battalion Supervisor

Organizational Design and Classification Consultants – Senior

Senior Residential Construction Estimator

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