Prince Edward Island Desktop support technician Jobs – 5 Openings This Week

Deskside Technician
Cognizant —Charlottetown, PE
- Full-time
- Maintenance
- English
- Windows
- Designated paid holidays
- Disability insurance
IT Support Technician Co-op Student
County of Wellington —Wellington, PE
- $28.88–$37.13 an hour
- Full-time
- Maintenance
- Windows
- Microsoft Office
4d
Customer Service / Tech Support Rep (Night Shift, Remote)
Concentrix —Prince Edward Island
- $21.49 an hour
- Immediate opening
- Remote
- Computer science
- Computer Science
- High school diploma or GED
- Wellness program
- Designated paid holidays
Customer Service / Tech Support Rep – Tech Products (Remote)/ Représentant du service client / support technique – Produits technologiques (Télétravail)
Concentrix —Prince Edward Island
- $19.50 an hour
- Weekends as needed
- Remote
- Computer science
- High school diploma or GED
- Computer skills
- Wellness program
- Designated paid holidays
IT Technician-Relocate to Port Hardy, B.C.
K'awat'si Consulting and Management Services —Canada
- $55,000–$65,000 a year
- Full-time
- Maintenance
- English
- Windows
- Wellness program
Quick apply
7d

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Field Sales & Marketing Representative
Xplore Inc —Summerside, PE
Ability to travel during the assigned work schedule; valid driver’s license and reliable vehicle are required. Process orders and document customer requests.
$75,000 a year
Quick apply
11d
Field Sales & Marketing Representative
Xplore Inc —Charlottetown, PE
Ability to travel during the assigned work schedule; valid driver’s license and reliable vehicle are required. Process orders and document customer requests.
$75,000 a year
Quick apply
11d

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Deskside Technician

Cognizant -
Charlottetown, PE

Apply Now

Job details

Full-time

Qualifications

French
Desktop support
Computer repair
Incident management
iOS
Maintenance
English
Windows
Microsoft Office
Records management
Computer hardware
Customer service orientation
MacOS
ServiceNow
Customer support
Document management
Cross-functional collaboration
Communication skills
Cross-functional communication
Inventory tracking
Mobile devices

Full job description

Job Title: Deskside Technician
Job Location: Onsite- Charlottetown, PE, CA.
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**
We are seeking a highly motivated and customer-focused Deskside Technician to provide comprehensive End User Computing (EUC) support in a fast-paced enterprise environment. The ideal candidate will be responsible for the deployment, maintenance, troubleshooting, and lifecycle management of end-user devices, while ensuring adherence to IT service management processes and delivering exceptional customer support.
The role requires strong technical expertise in desktop and mobility support, hardware break-fix services, operating systems troubleshooting, asset management, and ITSM ticket management. The successful candidate will work closely with users and IT teams to ensure seamless technology operations and high levels of user satisfaction.
In this role, you will

Deploy, configure, and install PCs, laptops, mobile devices, tablets, printers, desk phones, soft phones, and other end-user computing equipment in accordance with enterprise standards.

Provide hands-on deskside support for hardware, software, and mobility-related issues across Windows and Mac environments.

Diagnose, troubleshoot, and perform break-fix repairs on desktops, laptops, mobile devices, tablets, printers, and peripheral hardware to minimize user downtime.

Resolve operating system and application issues across supported platforms, including Windows 11, macOS, iOS, and Microsoft Office 365.

Manage incidents, service requests, and problem tickets through ServiceNow or other ITSM tools, ensuring timely resolution and adherence to SLA commitments.

Accurately document troubleshooting activities, solutions provided, ticket updates, and customer interactions following established operational procedures.

Maintain and update site-specific technical documentation, knowledge articles, and support procedures to improve service delivery efficiency.

Administer and maintain asset inventory records throughout the device lifecycle, including deployment, movement, refresh, replacement, recovery, and disposal activities using approved enterprise tools.

Collaborate with cross-functional IT teams, vendors, and business stakeholders to resolve complex technical issues and support ongoing workplace technology initiatives.

Deliver exceptional customer service by providing effective technical support, communicating clearly with end users, and ensuring a positive user experience in a fast-paced onsite environment.
What you’ll need to succeed (required skills)

3+ years of experience in Deskside Support, Desktop Support, End User Computing (EUC), or IT Support Services.

Strong experience supporting:
Windows 11

Microsoft Office 365

ServiceNow / ITSM Tools

Desktop, Laptop, and Mobility Support

Hands-on experience with hardware deployment, troubleshooting, and break-fix support.

Experience supporting Windows PCs, Mac devices, mobile devices, tablets, printers, and peripheral hardware.

Knowledge of asset management and inventory tracking processes.

Strong troubleshooting, analytical, and problem-solving skills.

Excellent customer service and communication skills.

Mandatory bilingual proficiency in English and French (spoken and written).

Ability to work onsite five (5) days per week in Kirkland, Quebec.
Technical Skills- Mandatory Skills

Windows 11

Microsoft Office 365

ServiceNow

Deskside Support Services

Desktop, Laptop & Mobility Support

Hardware Break-Fix

End User Device Deployment

Asset Management
Additional Skills

macOS Support

iOS Support

Printer Support

Endpoint Troubleshooting

ITSM Ticket Management

Documentation Management
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

Long-term/Short-term Disability

Paid Parental Leave

Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite role requiring 5 days a week at client site in Charlottetown, PE, CA.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Apply Now

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desktop support technician jobs in prince edward island

Deskside Technician

IT Support Technician Co-op Student

Customer Service / Tech Support Rep (Night Shift, Remote)

Customer Service / Tech Support Rep – Tech Products (Remote)/ Représentant du service client / support technique – Produits technologiques (Télétravail)

IT Technician-Relocate to Port Hardy, B.C.

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