Quebec City, Qc Coveo Jobs – 23 Openings This Week

IT Helpdesk Specialist
Coveo —Quebec City, QC
- Customer service
- Windows
- Communication skills
Quick apply
13d
Spécialiste, Support TI
Coveo Solutions —Quebec City, QC
- Continuous improvement
Quick apply
13d
Campus recruiter & employer brand coordinator (14-month contract)
Coveo —Quebec City, QC
- Contract
- Bilingual
- English
- Organizational skills
Quick apply
Gestionnaire technique de projet
Coveo Solutions —Quebec City, QC
- Azure
- PMP
- DevOps
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Senior Product Designer
Coveo —Quebec City, QC
- Travel
- Agile
- AI
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Développeur.euse d'applications sénior, plateforme d'apprentissage automatique
Coveo Solutions —Quebec City, QC
- Java
- AWS
- Python
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Gestionnaire divulgation financière et conformité
Coveo Solutions —Quebec City, QC
- Bilingual
- English
- Continuous improvement
Quick apply
Senior Marketing Automation & AI Analyst
Coveo —Quebec City, QC
- Salesforce
- APIs
- AI
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Accounting Analyst
Coveo —Quebec City, QC
- Bilingual
- English
- Accounting
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Senior Technical Enablement Manager
Coveo —Quebec City, QC
- Analysis skills
- AI
- Communication skills
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Conseiller.ère sénior.e, solutions d'affaires RH
Coveo Solutions —Quebec City, QC
- Project management
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Analyste sénior.e en planification financière (FP&A)
Coveo Solutions —Quebec City, QC
- Microsoft Excel
- Finance
- Analysis skills
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Senior Analyst, Financial Planning & Analysis (FP&A)
Coveo —Quebec City, QC
- Microsoft Excel
- Sales
- Finance
Quick apply
Directeur.ice principal.e, Communications et récit de marque
Coveo Solutions —Quebec City, QC
- Project management
- Leadership
Quick apply
Développeur.euse logiciel sénior.e - systèmes agentiques
Coveo Solutions —Quebec City, QC
- Java
- AWS
- Software development
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Responsable principal.e du marketing produit, commerce électronique
Coveo Solutions —Quebec City, QC
- Communication skills
- Marketing
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Développeur.euse logiciel senior.e - infrastructure de la plateforme de données
Coveo Solutions —Quebec City, QC
- Hybrid work
- SQL
- Python
Quick apply
Analyste en comptabilité
Coveo Solutions —Quebec City, QC
- Bilingual
- English
Quick apply
Senior Business Systems Advisor (HR)
Coveo —Quebec City, QC
- Project management
Quick apply
Analyste sénior en automatisation marketing et intelligence artificielle
Coveo Solutions —Quebec City, QC
- APIs
Quick apply

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IT Helpdesk Specialist

Coveo -
Quebec City, QC

Quick apply

Job details

13 days ago

Qualifications

Jira
Operating systems
Customer service
Slack
Windows
Technical support
Computer hardware
DNS
MacOS
ServiceNow
Communication skills
Intune
Help desk
VPN

Full job description

Keep the business running smoothly behind the scenes!

Have you ever been the person everyone turns to when technology gets in the way? As one of our IT Helpdesk Specialist at Coveo, you'll be the first point of contact for employees seeking technical assistance, helping them stay productive and focused on what matters most.

From resolving technical issues to setting up new team members for success, you'll play a key role in delivering a seamless employee experience while growing your technical expertise in a collaborative and fast-paced environment.

As our IT Helpdesk Specialist, you will:

Provide first-level support for internal technical issues, including account provisioning, password resets, device troubleshooting, and application support.
Triage, prioritize, and resolve requests through our IT service management platform while ensuring clear and timely communication with users.
Escalate complex issues to specialized teams and keep employees informed throughout the resolution process.
Support employee onboarding and offboarding by preparing hardware and ensuring accounts and access are ready on time.
Document recurring issues and solutions to strengthen internal knowledge and self-service resources.
Contribute to continuous improvements that enhance the overall employee IT experience.

Here is what will qualify you for the role:

At least one year of experience in a technical support, helpdesk, or service desk environment.
Solid knowledge of Windows and macOS operating systems, computer hardware, and workplace tools such as Microsoft 365, Slack, and Zoom.
Strong communication and customer service skills with the ability to explain technical concepts clearly.
A proactive mindset, curiosity, and a genuine passion for solving problems and helping others.

What will make you stand out:

Experience with IT service management platforms such as Jira Service Management or ServiceNow.
Familiarity with identity, access, and device management solutions such as Microsoft Entra ID, Okta, Google Workspace, Jamf, or Microsoft Intune.
Understanding of networking fundamentals, including virtual private networks (VPN), domain name system (DNS), and Wi-Fi.
Comfortable using command-line tools to investigate and troubleshoot technical issues.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

Quick apply

Refine Your Search

coveo jobs in quebec city, qc

IT Helpdesk Specialist

Spécialiste, Support TI

Campus recruiter & employer brand coordinator (14-month contract)

Gestionnaire technique de projet

Senior Product Designer

Développeur.euse d'applications sénior, plateforme d'apprentissage automatique

Gestionnaire divulgation financière et conformité

Senior Marketing Automation & AI Analyst

Accounting Analyst

Senior Technical Enablement Manager

Conseiller.ère sénior.e, solutions d'affaires RH

Analyste sénior.e en planification financière (FP&A)

Senior Analyst, Financial Planning & Analysis (FP&A)

Directeur.ice principal.e, Communications et récit de marque

Développeur.euse logiciel sénior.e - systèmes agentiques

Responsable principal.e du marketing produit, commerce électronique

Développeur.euse logiciel senior.e - infrastructure de la plateforme de données

Analyste en comptabilité

Senior Business Systems Advisor (HR)

Analyste sénior en automatisation marketing et intelligence artificielle

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Keep the business running smoothly behind the scenes!

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What will make you stand out:

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