Remote Customer onboarding specialist Jobs – 119 Openings This Week

Customer Onboarding Specialist (Implementation Specialist)
Ooma —Montréal, QC
- $58,000–$68,000 a year
- Remote
- Analysis skills
- Presentation skills
- AI
- Employee stock purchase plan
- Dental care
Quick apply
Technical Onboarding Specialist
RocketRez Inc —Remote
- $85,000–$105,000 a year
- Full-time
- Remote
- Continuous improvement
- JavaScript
- APIs
- Paid time off
Quick apply
Onboarding Specialist
WellnessLiving —Thornhill, ON
- $60,000–$65,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
Quick apply
2d
Talent Acquisition Specialist
Cardata —Remote
- $75,000–$90,000 a year
- Remote
- Analytics
- Dental care
- Paid time off
Bilingual Product Solution Manager (French & English)
PandaPay —Remote
- $70,000–$95,000 a year
- Full-time
- Remote
- Sales
- ERP systems
- English
Quick apply
Employer Services and Retention Specialist
The Career Foundation —Toronto, ON
- $57,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Experience working with individuals with disabilities
- Wellness program
- Dental care
Quick apply
Employer Services and Retention Specialist
The Career Foundation —Toronto, ON
- $36,480–$37,120 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Experience working with individuals with disabilities
- Wellness program
- Dental care
Quick apply
Payroll and Benefits Specialist
Radiant Canada —Mississauga, ON
- $50,000–$65,000 a year
- Full-time
- Recruiting
- Computer skills
- In-person
- Wellness program
- Disability insurance
Quick apply
Travel Agent (Independent Contractor) - Weddings
Destination Weddings Travel Group —Remote
- Contract
- Remote
- CRM software
- Google Suite
- Sales
- Work from home
- Flexible schedule
Quick apply
13d
Bilingual Recruitment Specialist – Spanish or Vietnamese
STAFFING-AID —Mississauga, ON
- $18.00–$18.50 an hour
- Part-time
- Spanish
- Customer service
- English
- Work from home
- Flexible schedule
Quick apply
10d
Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training
Magic Windows & Doors —Ottawa, ON
- $225,000–$300,000 a year
- Full-time
- CRM software
- Customer service
- Project management
- Work from home
- Flexible schedule
Quick apply
8d
Client Acquisition Specialist – Residential Field Sales - Rogers (Toronto / Brampton / Mississauga)
Skynet & Kinetic Wireless —Remote
- Weekends as needed
- Remote
- Travel
- In-person
- Communication skills
Quick apply
Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training
Magic Windows & Doors —Hamilton, ON
- $225,000–$300,000 a year
- Full-time
- CRM software
- Customer service
- Project management
- Work from home
- Flexible schedule
Quick apply
8d
Local SEO Specialist
The Exterminators —Toronto, ON
- $60,000–$70,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organizational skills
- In-person
- Dental care
- Work from home
Quick apply
9d
Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training
Magic Windows & Doors —London, ON
- $225,000–$300,000 a year
- Full-time
- CRM software
- Customer service
- Project management
- Work from home
- Flexible schedule
Quick apply
8d
Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training
Magic Windows & Doors —Toronto, ON
- $225,000–$300,000 a year
- Full-time
- CRM software
- Customer service
- Project management
- Work from home
- Flexible schedule
Quick apply
8d
Mutual Funds Representative (Bilingual in English and in French ) Virtual
BMO Financial Group —Quebec Province
- $40,500–$80,000 a year
- Full-time
- Remote
- Sales
- English
- Financial services
- Tuition reimbursement
- Work from home
21h
Customer Success Specialist
Proposify —Remote
- Remote
- CRM software
- APIs
- Training & development
- Paid time off
- Paid sick leave
Quick apply
Technical Support Specialist
ATX Networks —Whitby, ON
- Weekends as needed
- Remote
- PMP
- Salesforce
- Travel
2d
Customer Implementation Specialist
StaffScheduleCare —Newmarket, ON
- $50,000–$70,000 a year
- Full-time
- Hybrid work
- Bachelor's
- Business
- Communication skills
- Work from home
Quick apply

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Customer Onboarding Specialist (Implementation Specialist)

Ooma -
Montréal, QC

Quick apply

Job details

$58,000–$68,000 a year

Qualifications

French
Technical project or programme management experience
Customer communication
TCP
Client onboarding
Call center experience
Technical support
Analysis skills
Presentation skills
Client services
Risk management
Customer service orientation
Telecommunication
IP networking
SaaS
AI
Project management experience
Communication skills
Structured cabling installation
Low-voltage electrical wiring
Client interaction
Team coordination
Project progress tracking
Time management

Full job description

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

About the Role:

The Customer Onboarding Specialist is the first line of contact for Ooma Enterprise. To successfully on-board a customer, you must be able to seamlessly coordinate project implementation activities with both external and internal stakeholders representing business and technical aspects, provide technical directions, troubleshoot technical issues which might arise and facilitate internal and external escalations where necessary.

What You'll Do:

Customer-facing voice for Ooma Enterprise tasked with providing a consistent, prompt, and high-quality level of customer service to our customers
Project manages and oversees the entire onboarding process including provisioning installation, and configuration of our product
Guide new customers through an established onboarding process, equipping them to confidently and effectively use Ooma Enterprise products
Troubleshoot and resolve and/or escalate customer technical issues when required
Set customer expectations, communicate internally to ensure tasks are on schedule, and offer suggestions to mitigate risks to avoid delays
Liaise with internal teams (Sales, Engineering etc.) to ensure projects are completed on time, to spec while leveraging opportunities to introduce new products/services

Experience We're Looking For:

2+ years Technical Customer Success or Implementation Specialist experience, with a strong preference in a SaaS or Customer Service Call Center environment
Knowledge of networking fundamentals (TCP/IP, DHCP, VPN)
Fluent in French(specifically Québécois)
Hands-on experience with inside/house wiring, structured cabling, low-voltage wiring, telecom installations, or network cabling preferred
Project and client management experience is an asset
Strong analytical, problem solving and coordinating skills to solve problems and make decisions
Ability to manage several concurrent tasks and switch priorities on the fly while maintaining a calm demeanor in a fast-paced environment
Goal-oriented self-starter with a service-oriented mindset who can work independently as well as in a team environment
Proven history of previous successes in a setting where minimal direction is provided
Excellent time management, organizational, problem solving, and analytical skills
Exceptional communication and presentation skills
Strong aptitude for technology and ability/desire to learn new software, including utilizing AI to improve day to day work

We are only considering candidates local to Canada for this position.

What We Offer:

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.

Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
GRSP including employer match
Employee Stock Purchase Plan
Unlimited paid time off as well as corporate holidays observed

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.

We may utilize AI-enabled tools during the hiring process, including for resume review, scheduling, and interview note-taking or transcription. These tools are used solely to support our hiring team; all employment decisions are made by human reviewers.

Where interviews are recorded or transcribed, candidates will be notified in advance and their consent will be obtained.

Quick apply

Refine Your Search

customer onboarding specialist jobs in remote

Customer Onboarding Specialist (Implementation Specialist)

Technical Onboarding Specialist

Onboarding Specialist

Talent Acquisition Specialist

Bilingual Product Solution Manager (French & English)

Employer Services and Retention Specialist

Employer Services and Retention Specialist

Payroll and Benefits Specialist

Travel Agent (Independent Contractor) - Weddings

Bilingual Recruitment Specialist – Spanish or Vietnamese

Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training

Client Acquisition Specialist – Residential Field Sales - Rogers (Toronto / Brampton / Mississauga)

Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training

Local SEO Specialist

Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training

Outside Sales Representative – $225K–$300K+ Potential | Company Leads + Paid Training

Mutual Funds Representative (Bilingual in English and in French ) Virtual

Customer Success Specialist

Technical Support Specialist

Customer Implementation Specialist

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