Remote Support technician Jobs – 337 Openings This Week

Technical Support Representative
Connex Telecommunications Inc. —Hamilton, ON
- $17.60 an hour
- Full-time
- Windows
- Typing
- In-person
- Dental care
- Vision care
Quick apply
Remote Field Technician (Mechanic)
Brunswick Lift Rentals —Dieppe, NB
- $32–$40 an hour
- Full-time
- Heavy lifting
- Schematics
- Mechanic experience
- Designated paid holidays
- Disability insurance
Quick apply
Field Sales Representative - Quebec City - Bilingual
ALLDATA —Quebec City, QC
- From $125,000 a year
- Weekends as needed
- CRM software
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
Quick apply
Remote Field Technician (Mechanic)
Brunswick Lift Rentals —Dartmouth, NS
- $32–$40 an hour
- Full-time
- Heavy lifting
- Schematics
- Mechanic experience
- Designated paid holidays
- Disability insurance
Quick apply
Technicien Roadtech/Roadtech Technician
PandaPay —Montréal, QC
- $60,000 a year
- 8 hour shift
- Sales
- English
- Computer skills
- Mileage reimbursement
- Commuter benefits
Quick apply
Heritage Field Technician
A.E.W. Limited Partnership —Kamloops, BC
- $26–$32 an hour
- Overtime
- Research
- First Aid Certification
- In-person
- Work from home
Quick apply
Heritage Field Technician
A.E.W. Limited Partnership —Lytton, BC
- $26–$32 an hour
- Overtime
- Research
- First Aid Certification
- In-person
- Work from home
Quick apply
Pharmacy Assistant Instructor (3+ years experience)
Thompson Career College, London —Ontario
- $35–$45 an hour
- Part-time
- Remote
- CPR Certification
- Google Suite
- Inventory management
- Paid time off
Quick apply
14d
Maintenance Technician - Heavy Duty Technician
Precon Manufacturing Ltd —Lethbridge, AB
- Overtime
- Carpentry
- Forklift
- Microsoft Office
- Disability insurance
- Relocation assistance
Quick apply
7d
HVAC Technician - Remote Position
Humming Bee Inc. —Calgary, AB
- $45–$55 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Plumbing
- Dental care
- Vision care
Quick apply
Head of Integrated Planning
Applied Pharmaceutical Innovation —Edmonton, AB
- Full-time
- Engineering
- Bachelor's
- Travel
- Paid time off
- Work from home
Maintenance Technician - Millwright
Precon Manufacturing Ltd —Lethbridge, AB
- Overtime
- Carpentry
- Forklift
- Microsoft Office
- Wellness program
- Relocation assistance
Quick apply
7d
PCB Layout Technician
Pwb Interconnect Solutions —Nepean, ON
- From $64,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Continuous improvement
- Dental care
- Tuition reimbursement
Quick apply
12d
EI&C Manager
Humming Bee Inc. —Calgary, AB
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Wellness program
- Disability insurance
Quick apply
Intermediate Client Support Technician
PC Corp Inc. —Edmonton, AB
- $60,000–$64,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Wellness program
- Commuter benefits
Quick apply
Heavy Duty Equipment Technician 421A - Northern Ontario Remote
Custom Truck One Source —Sudbury, North, ON
- $45–$55 an hour
- Full-time
- Remote
- Heavy lifting
- Customer service
- Computer literacy
- Paid time off
Quick apply
10d
Regional Veterinary Technologist - Vancouver
Canadian Animal Blood Bank Inc —Vancouver, BC
- $58,240–$64,480 a year
- Weekends as needed
- Sales
- Mentoring
- Data entry
- Dental care
- Work from home
Quick apply
Facilities Engineer Supervisor
Nasittuq Corporation —Ottawa, ON
- Full-time
- Hybrid work
- Writing skills
- Engineering
- Research
- Disability insurance
- Dental care
Quick apply
11d
Environmental Intermediate Field Technician
SynergyAspen Environmental —Fort St. John, BC
- $30–$37 an hour
- Overtime
- Microsoft Outlook
- Engineering
- Organizational skills
- Profit sharing
- Work from home
Quick apply
14d
Manager, Water/Wastewater Operations
Aureus Solutions Inc —Remote
- $45–$65 an hour
- Full-time
- Remote
- Business development
- Supervising experience
- Team management
- Mileage reimbursement
- Disability insurance
Quick apply
1d

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Technical Support Representative

Connex Telecommunications Inc. -
Hamilton, ON

Quick apply

Job details

Full-time
$17.60 an hour

Qualifications

Computer operation
De-escalation techniques
Windows
Client services
Customer service orientation
Customer support
Typing
Phone etiquette
Root cause analysis
Communication skills
Client interaction
Help desk

Full job description

Connex Telecommunications Inc. (DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development.

We are currently recruiting our next class of team members to join our Technical Support team. As a Technical Support Representative, you’ll be responsible for fielding incoming calls from Internet, Digital Phone and Cable TV subscribers, addressing and resolving their technical concerns. Your assistance will involve guiding them through step-by-step troubleshooting procedures via phone communication or coordinating the dispatch of a technician to their residence for hands-on resolution.

The ideal candidate for this position possesses the following characteristics:

They are hungry for growth and committed to ongoing learning, self-fulfillment, health, and happiness
They work to drive limitless improvement and innovation, while sharing ownership and leading by example at every step
They support, value, and respect every team member with open communication, equal opportunity and positivity to achieve goals together.

Schedule Availability: Mon-Sun between hours of 7am – 11:00pm (Rotating shifts)
Wage: $17.60/Hour
Office Location: Work from home (In-office work available)

What We Have to Offer:

An amazing team of coworkers and support staff
A fun work culture that appreciates you
Ongoing development and career advancement – We promote from within; advance your career through your actions!
Performance based wage increases every 6 months
Medical, Dental and Vision Benefits after 6 Months
All training and equipment will be provided by Connex
Additional earning opportunities possible for English/French bilingual

Working as a Technical Support Representative, You Will:

Provide exceptional customer service and problem solving by responding to inbound calls
Resolve technical issues associated with customer's internet connection, cable TV and digital phone
Have the ability to work with basic computer users who require assistance from agents who are patient and are strong communicators
Be an active listener who can show empathy and patience in a non-scripted environment
Work in a fast paced, high volume, environment
Be comfortable with change
Multitask efficiently using several Windows applications simultaneously to verify customer information, determine the root cause of any issue and provide the proper resolution
Achieve performance goals for call time, accuracy, quality, de-escalation, and customer satisfaction

Working as a Technical Support Representative, You Should Have:

A Passion for helping people
Stellar attendance and punctuality are a must
Minimum 1-year customer service experience preferred
Ability to receive and implement ongoing feedback / coaching
Exceptional customer service and interpersonal phone etiquette skills
Comfortable with technology, the Internet, Windows, and competent typing skills
Ability to successfully employ de-escalation strategies
Strong oral/written communication skills
Must be results oriented
Motivated to be a consistent performer
Flexibility in scheduling availability between 7am and 11:00pm Mon-Sun

Additional information:

Candidates must be legally able to work in Ontario, Canada
Candidates should not be convicted of a criminal offense for which a pardon has not been received
Must have a reliable and consistent internet connection and be able to hard wire the provided work router and PC into their home network
AI may be used to support the review of job postings for clarity, bias, and compliance. AI does not replace human review or approval. All final decisions and accountability remain with designated personnel.
Successful candidates may be required to provide a picture of their at home work environment that provides:
An enclosed work area or private work area
Proper work desk and chair
Adequate lighting

Website:
www.dependableit.com
#INDHP

Quick apply

Refine Your Search

support technician jobs in remote

Technical Support Representative

Remote Field Technician (Mechanic)

Field Sales Representative - Quebec City - Bilingual

Remote Field Technician (Mechanic)

Technicien Roadtech/Roadtech Technician

Heritage Field Technician

Heritage Field Technician

Pharmacy Assistant Instructor (3+ years experience)

Maintenance Technician - Heavy Duty Technician

HVAC Technician - Remote Position

Head of Integrated Planning

Maintenance Technician - Millwright

PCB Layout Technician

EI&C Manager

Intermediate Client Support Technician

Heavy Duty Equipment Technician 421A - Northern Ontario Remote

Regional Veterinary Technologist - Vancouver

Facilities Engineer Supervisor

Environmental Intermediate Field Technician

Manager, Water/Wastewater Operations

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