Saskatoon, Sk Customer experience manager Jobs – 172 Openings This Week

Marketplace Manager
The Fastener Group —Saskatoon, SK
- $70,000–$85,000 a year
- Full-time
- In-person
- Leadership
- Analytics
- Flexible schedule
Quick apply
Customer Success Manager
Saskatoon Media Group —Saskatoon, SK
- $55,000–$70,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- In-person
- Disability insurance
- Dental care
Quick apply
Department Sales Manager - Clubs
Golf Town —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- Communication skills
- Dental care
- Vision care
Department Sales Manager - Fashion Apparel
Golf Town —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- No university degree
- Dental care
- Vision care
Account Manager, Trailer & Used Trucks Sales (Base salary plus commission)
Maxim Truck And Trailer —Saskatoon, SK
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Disability insurance
- Dental care
Quick apply
12d
Operations Manager
Routine Cleaning —Saskatoon, SK
- $22–$26 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
Department Sales Manager - Clubs
Sporting Life Group —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- Communication skills
- Dental care
- Vision care
Sales
Security Building Supplies, Division of West Four Group of Companies —Saskatoon, SK
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
11d
Marketing Manager
The Great Western Brewing Co. Ltd. —Saskatoon, SK
- $80,000–$95,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Dental care
- Paid time off
Quick apply
Security Services Manager
BLACKBIRD SECURITY INC. —Saskatoon, SK
- $55,000–$65,000 a year
- Full-time
- English
- High school diploma or GED
- Supervising experience
Quick apply
Customer Service Specialist
Formation Inc. —Saskatoon, SK
- Customer service
- Forklift
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
Account Manager
Westburne —Saskatoon, SK
- Full-time
- Sales
- Salesforce
- Business development
Quick apply
Team Lead - Firearms Counter
Bass Pro Shops —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
Territory Sales Representative (Prairies)
Hobart Canada —Saskatchewan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Quick apply
6d
General Manager – FFUN Motorsports Saskatoon
FFUN Group —Saskatoon, SK
- From $300,000 a year
- Full-time
- Organizational skills
- Budgeting
- Leadership
- Dental care
Quick apply
Team Lead - Hunting
Bass Pro Shops —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
Experienced Retail Store Manager - Northern Canada
Northern / NorthMart —Saskatchewan
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Experienced Retail Department Manager, Food Services - Northern Canada
Northern / NorthMart —Saskatchewan
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Branch Manager
Westburne —Saskatoon, SK
- Full-time
- Sales
- Customer service
- Supervising experience
- Store discount
- Dental care
Quick apply
Branch Manager
New-Line Products LTD —Saskatoon, SK
- $90,000–$110,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Wellness program
Quick apply
1d

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customer experience manager jobs near saskatoon, sk

Marketplace Manager

The Fastener Group
Saskatoon, SK

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Job details

Permanent | Full-time
$70,000–$85,000 a year

Qualifications

Digital marketing
Customer support
Account management
Leadership
Analytics

Full job description

Job Summary
We are seeking a highly skilled and innovative Amazone Marketplace Manager to lead our online retail operations.

This role is responsible for overseeing daily operations, improving product visibility, driving revenue, and ensuring seamless customer experience across our Amazon channels.

1. Amazon Account Management

Oversee and optimize the company’s Amazon Seller Central account(s)
Ensure compliance with Amazon policies and procedures
Manage seller performance metrics (e.g., Order Defect Rate, Late Shipment Rate)

2. Product Listings & Catalog Management

Provide leadership, direction, and oversight to the Amazon Catalog & Listing Specialist to ensure all product listings are accurately created, maintained, and optimized
Review and approve listing strategies, content updates, and catalog enhancements to support sales growth and marketplace compliance .
Ensure product listings maintain accurate categorization, imagery, specifications, and brand standards across all SKUs.
Oversee the implementation and effectiveness of A+ Content, Brand Registry initiatives, and listing optimization programs.
Collaborate with the Catalog & Listing Specialist to identify TFG private brand products suitable for Amazon marketplace expansion.
Evaluate catalog performance and guide the launch strategy for new products entering the Amazon ecosystem.
Monitor listing quality, compliance, and content performance, providing recommendations for continuous improvement

3. Pricing & Promotions

Monitor and adjust pricing strategies in response to market trends and competition
Plan and execute Amazon promotions (coupons, deals, and lightning offers)
Manage MAP (Minimum Advertised Price) adherence across listings

4. Inventory & Fulfillment Oversight

Provide leadership, guidance, and oversight to team members responsible for FBA (Fulfillment by Amazon) and FBM (Fulfilled by Merchant) inventory management.
Develop and oversee inventory strategies to maintain optimal stock levels, minimize stockouts, and maximize sales opportunities.
Review inventory performance metrics and collaborate with internal teams to improve forecasting accuracy and replenishment planning.
Guide the development and execution of shipment and replenishment plans to Amazon fulfillment centers.
Monitor inventory health, storage utilization, and fulfillment performance, identifying opportunities for operational improvement.
Oversee the resolution strategy for stranded, suppressed, excess, and aged inventory issues, ensuring timely corrective actions by the responsible team members.
Collaborate with operations, purchasing, and warehouse teams to align inventory availability with business objectives and Amazon demand forecasts

5. Advertising & Growth Strategy

Develop and manage Amazon PPC (Pay-Per-Click) campaigns to drive traffic and sales
Analyze performance data and refine ad strategy accordingly
Coordinate with marketing to align Amazon efforts with broader sales goals

6. Vendor & Partnership Relations

Serve as the primary point of contact for Amazon-related vendor partnerships
Onboard and manage third-party brands or product lines authorized for sale
Ensure partner brand guidelines and expectations are met

7. Data Analysis & Reporting

Regularly track and report on KPIs including sales, conversion rates, traffic, and profitability
Identify opportunities for improvement based on analytics
Prepare weekly/monthly performance summaries for leadership

8. Customer Experience & Feedback Management

Provide leadership, guidance, and oversight to team members responsible for monitoring customer reviews, feedback, and Amazon Q&A activity.
Analyze customer feedback trends and identify opportunities to improve product quality, listings, fulfillment processes, and overall customer experience.
Oversee the resolution strategy for negative customer feedback, escalations, and Amazon customer service issues, ensuring timely and appropriate action by the responsible team members.
Collaborate with internal departments to address recurring customer concerns and implement corrective actions.
Monitor customer satisfaction metrics, account health indicators, and feedback performance to ensure compliance with Amazon standards.
Develop and implement strategies to enhance customer satisfaction, brand reputation, customer retention, and long-term marketplace growth.
Provide recommendations and guidance to improve the customer journey and support a positive brand experience across all Amazon channels

9. Compliance & Brand Protection

Ensure all product listings and marketing efforts are in compliance with Amazon policies and Canadian regulations
Monitor and report unauthorized sellers or counterfeit issues
Utilize Brand Registry tools for IP protection

10. Cross-Functional Collaboration

Work closely with purchasing, logistics, sales, and marketing teams to align Amazon operations with company objectives
Participate in product launches and e-commerce strategy planning

Pay: $70,000.00-$85,000.00 per year

Benefits:

Flexible schedule
On-site parking
RRSP match

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in saskatoon, sk

Marketplace Manager

Customer Success Manager

Department Sales Manager - Clubs

Department Sales Manager - Fashion Apparel

Account Manager, Trailer & Used Trucks Sales (Base salary plus commission)

Operations Manager

Department Sales Manager - Clubs

Sales

Marketing Manager

Security Services Manager

Customer Service Specialist

Account Manager

Team Lead - Firearms Counter

Territory Sales Representative (Prairies)

General Manager – FFUN Motorsports Saskatoon

Team Lead - Hunting

Experienced Retail Store Manager - Northern Canada

Experienced Retail Department Manager, Food Services - Northern Canada

Branch Manager

Branch Manager

I want to receive the latest job alerts for customer experience manager in saskatoon, sk

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