Director of Third-Party Operations (Collections & Recoveries)
Bill Gosling Outsourcing Corp. —Barrie, ON
- $80,000–$100,000 a year
- Full-time
- PMP
- SQL
- APIs
Quick apply
Office/AR
Confidential —Barrie, ON
- From $27 an hour
- Full-time
- Customer service
- Analysis skills
- Math
- Dental care
Quick apply
7d
Bookkeeper - Part Time
Confidential —Barrie, ON
- $25–$32 an hour
- Part-time
- English
- High school diploma or GED
- Accounting
Quick apply
Office Administrator/Bookkeeper
UFC Contracting Group —Midland, ON
- $25–$30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Payroll and Accounting Supervisor
MVT Canadian Bus —Barrie, ON
- $50,000–$55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Accounts Payable Coordinator - 15 month contract
MACLEAN ENGINEERING & MARKETING CO. LIMITED —Barrie, ON
- $25–$27 an hour
- Contract
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
Payroll Administrator
bmg GLASS + ALUMINUM INC. —Barrie, ON
- $45,611.60–$55,000.00 a year
- Full-time
- Microsoft Word
- Analysis skills
- Accounting
- Life insurance
Quick apply
14d
Accounting Clerk
Industrial Floor Systems —Barrie, ON
- $45,000–$57,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Dental care
- Vision care
Quick apply
Hybrid Collections Agent
Bill Gosling Outsourcing —Barrie, ON
- From $17.60 an hour
- Full-time
- CRM software
- Customer service
- Finance
Quick apply
Director of Accounting
Garaga —Barrie, ON
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- English
- Profit sharing
- Disability insurance
Quick apply
3d
Senior Accounting Administrator
Georgian Chevrolet Buick GMC —Barrie, ON
- $55,000–$65,000 a year
- Full-time
- Microsoft Office
- Accounting
- Computer skills
- Store discount
- Dental care
Quick apply
8d
Work from Office Collections Agent
Bill Gosling Outsourcing —Barrie, ON
- From $17.60 an hour
- Full-time
- CRM software
- Customer service
- Finance
Quick apply
Account specialist, High Value at Risk (HVAR)
BMO Financial Group —Ontario
- $45,500–$84,500 a year
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Office
- Computer skills
- Tuition reimbursement
- Flexible schedule
1d
Payroll Operations Lead
Omni Quality Living —Ontario
- $70,000–$80,000 a year
- Overtime
- Remote
- Microsoft Excel
- Finance
- Human resources
- Employee assistance program
- Life insurance
Quick apply
Account Specialist Insolvency - 18 months secondment.
BMO Financial Group —Ontario
- $45,500–$84,500 a year
- Full-time
- Remote
- Analysis skills
- Business
- Communication skills
- Tuition reimbursement
- Life insurance
9d
Senior Auditor
Permasearch, a TPI Company —Barrie, ON
- $60,000–$100,000 a year
- Full-time
- Bachelor's
- Accounting
- In-person
- Dental care
- Paid time off
Quick apply
General Accountant - Manufacturing Experience
Albarrie Canada Limited —Barrie, ON
- $70,000–$75,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Wellness program
- Dental care
Quick apply
8d
Senior Controller
Joe Johnson Equipment —Barrie, ON
- $150,000–$180,000 a year
- Overtime
- Remote
- Microsoft Excel
- ERP systems
- Finance
- Disability insurance
- Dental care
Quick apply
Property Accountant
M Group of Companies —Barrie, ON
- $45,000–$60,000 a year
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Paid time off
- Employee assistance program
Quick apply
Bookkeeper/Administrative Assistant
York Simcoe Accounting Inc. —Barrie, ON
- From $22 an hour
- Part-time
- No experience needed
- English
- Microsoft Office
- Flexible schedule
Quick apply
1d

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accounting occupations jobs near springwater, on

Director of Third-Party Operations (Collections & Recoveries)

Bill Gosling Outsourcing Corp. -
Barrie, ON

Quick apply

Job details

Full-time
$80,000–$100,000 a year

Qualifications

Power BI
Vendor management
PMP
Tableau
SQL
APIs
Metadata
Data visualization
AI
Analytics

Full job description

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

We are hiring an experienced Director of Third-Party Operations (Collections & Recoveries) — BPO, AI & Reporting Transformation from the BPO space to run and scale a high‑performing vendor ecosystem across live collections, recoveries, and post‑charge‑off portfolios.

What You'll Do:

Lead a third‑party/BPO network that directly impacts client recoveries, cost‑to‑collect, and revenue across pre‑ and post‑charge‑off segments.
Be the primary client and vendor contact for delivery, governance, reporting, and continuous improvement.

Salary: CAD 80,000 – 100,000 (Depending on Experience)

Office Location: Barrie, Ontario (55 Mulcaster Street, Suite 600, Barrie, Ontario, L4M 0J4)

Work Model - Hybrid (at least 3 times in office)

Key responsibilities

Own third‑party strategy across North America: design the vendor portfolio (on/off/near‑shore), run RFPs, negotiate MSAs/SOWs, set SLAs/KPIs, and implement rigorous vendor governance and scorecards.
P&L, forecasting and ROI: manage budgets and margin, optimize placement strategy, capacity, and cost‑to‑collect across internal teams and external partners.
Performance leadership: drive collections/recoveries and post‑charge‑off results; implement test‑and‑learn frameworks (champion/challenger) across dialer, digital, and legal strategies.
Reporting modernization: build a future‑state reporting stack and data governance (single source of truth, automated QC, SLA dashboards, client‑ready insights, metadata/data dictionary).
AI and automation: deploy conversational AI/voicebots/chatbots, speech analytics, QA automation, propensity/risk models, workflow/RPA, and next‑best‑action; partner with Data/IT on integration, APIs, and model governance.
Workforce and resource planning: set capacity plans and schedules across vendors and internal teams; ensure tools, facilities, and inventory support efficient operations.
Client leadership: serve as the executive point of contact for delivery, quarterly business reviews, and continuous improvement roadmaps.
Department building: hire, coach, and develop leaders; define operating rhythms, playbooks, and OKRs to scale a high‑performing function.

Required experience & skills

5+ years in collections/recoveries operations with 3rd‑party/BPO vendor management; 5+ years leading pre‑ and post‑charge‑off portfolios.
3+ years in senior leadership owning P&L, SLAs, and multi‑site or multi‑vendor delivery.
Proven record building or transforming a third‑party program (selection, onboarding, governance, performance uplift).
Deep domain knowledge: collections strategies, recoveries, skip tracing, charge‑off/legal workflows, and regulatory/compliance frameworks.
Tech‑savvy and AI‑forward: hands‑on experience deploying automation, speech analytics, conversational AI, RPA/workflow tools, and A/B testing in production.
Reporting and analytics: expert in KPI design and client reporting; proficiency with BI tools (e.g., Power BI/Tableau/Looker), data visualization, and partnering on data pipelines; basic SQL a plus.
Tools familiarity (examples): collections platforms (e.g., FICO Debt Manager, Katabat), dialer/CX (e.g., Genesys, NICE CXone, Five9/TCN), speech analytics/QA (e.g., CallMiner, Verint), workflow/RPA (e.g., UiPath).
Strong financial acumen: forecasting, budgeting, unit economics, and vendor ROI optimization.
Exceptional leadership: hiring, coaching, performance management; clear communicator with clients and executives.

Nice to have

Certifications: Lean Six Sigma, PMP, or relevant data/AI certifications.
Experience with data privacy, model risk governance, and secure integrations in regulated environments.

This job posting is for an existing vacancy.

Why Join Us?

Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!

AI Use Notice: Bill Gosling Outsourcing utilizes Artificial Intelligence (AI) technologies as part of our hiring and candidate evaluation process. These tools assist our team in reviewing applications and identifying qualifications relevant to the role.

Work Location: In person

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Refine Your Search

accounting occupations jobs in springwater, on

Director of Third-Party Operations (Collections & Recoveries)

Office/AR

Bookkeeper - Part Time

Office Administrator/Bookkeeper

Payroll and Accounting Supervisor

Accounts Payable Coordinator - 15 month contract

Payroll Administrator

Accounting Clerk

Hybrid Collections Agent

Director of Accounting

Senior Accounting Administrator

Work from Office Collections Agent

Account specialist, High Value at Risk (HVAR)

Payroll Operations Lead

Account Specialist Insolvency - 18 months secondment.

Senior Auditor

General Accountant - Manufacturing Experience

Senior Controller

Property Accountant

Bookkeeper/Administrative Assistant

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