Surrey Bc Guest service agent Jobs – 17 Openings This Week

Guest Service Agent
Sandman Hotel Group —Richmond, BC
- $22.50–$23.00 an hour
- Part-time
- Management
- Hotel
- Accounting
- Dental care
- Vision care
Quick apply
10d
Front desk/Night Auditor - Relocate to Port Hardy, B.C.
Kwa'lilas Hotel —British Columbia
- $20–$23 an hour
- Temporary
- Microsoft Word
- Serving
- Microsoft Outlook
- Wellness program
- Relocation assistance
Quick apply
4d
Guest Services Agent - Full-Time
Vancouver Airport Marriott —Richmond, BC
- $27.31 an hour
- Weekends as needed
- Microsoft Word
- English
- Hotel
- Dental care
- Vision care
Quick apply
11d
Front Desk Agent
BEST WESTERN KING GEORGE INN & SUITES —Surrey, BC
- $20 an hour
- Full-time
- Computer literacy
- English
- Windows
Quick apply
6d
Front Desk Agent (Part-Time)
Marriott International, Inc —Burnaby, BC
- $26–$29 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
Front Desk Agent
Executive Plaza Hotel Coquitlam —Coquitlam, BC
- $28 an hour
- Part-time
- Microsoft Office
- Hotel
- Cashiering
- Dental care
Quick apply
5d
Front Desk Agent
Marriott International, Inc —Burnaby, BC
- $26–$29 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Contact Centre Sales Agent (Remote - BC/AB)
The Travel Corporation —Surrey, BC
- $19.35 an hour
- Overtime
- Remote
- Salesforce
- Guest services
Quick apply
Guest Services Agent/Duty Manager Relief (Full-Time)
Hilton Vancouver Airport —Richmond, BC
- $29.15–$31.39 an hour
- Weekends as needed
- Heavy lifting
- Microsoft Office
- Hotel
- Disability insurance
- Dental care
Quick apply
3d
Front Office Agent - River Rock Casino Resort
River Rock Casino Resort —Richmond, BC
- $23.12–$25.24 an hour
- Weekends as needed
- Hotel
- Cashiering
- Front desk
- Dental care
- Paid time off
Quick apply
Night Auditor
Holiday Inn Surrey —Surrey, BC
- From $18.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Cashiering
- Flexible schedule
Quick apply
Night Auditor
Best Western Plus Vancouver Airport Hotel —Vancouver, BC
- $19–$20 an hour
- Part-time
- Hotel
- Organizational skills
- Front desk
- Flexible schedule
Quick apply
5d

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guest service agent jobs near surrey bc

Guest Service Agent

Sandman Hotel Group -
Richmond, BC

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Job details

Part-time
$22.50–$23.00 an hour
10 days ago

Qualifications

End-of-shift balancing
Management
Hotel and accommodations experience
Client services
Accounting
Customer service orientation
Front desk
Cleaning
Stocking
Multi-line phone systems
Outbound calling
Client consultation
Guest services
OPERA
Status Reporting
Cash handling
Guest issue resolution
Client interaction
Negotiation
Time management

Full job description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We're also pleased to encourage personal development and real career growth, which means the sky's the limit. We know you'd love to hear about our perks-incredible team rates and discounts at all 7 of our restaurant brands is just the beginning! With over 60 hotels (and growing!) there has never been a more exciting time to join our team.

JOB REQUIREMENTS:

Completion of a two-year apprenticeship program in front desk operations or hotel management preferred
1 year of experience as a Hotel Front Desk Clerk Preferred
Experience in all aspects of customer service and people management
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Exceptional conflict resolution, negotiation, and objection handling skills
Able to effectively communicate both verbally and in writing
High level of proficiency Opera/Opera Cloud

DUTIES:

To provide a warm, welcoming and friendly environment
Responsible for checking guests in and out of the Hotel.
Luggage assistance
Issues room keys, pamphlets, discount cards, etc.
Answers various questions from guests and arranges transportation for guests.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Book telephone reservations
Computes bills, collects payment and makes change for guests.
Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
Print updated in-house, arrival, departure, and room status reports every two hours
Check all unresolved departures.
Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
Write all wake-up call requests on specified form and enter on switchboard.
Complete welcome calls.
Clean and tidy front desk area.
Refer all inquiries to the appropriate individuals, divisions, or departments across the organization.
As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
Provide information to staff and/or clients about special activities.
Observe and report any security issues to the Manager.

APPLICABLE SKILLS:

Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.
Eager and focused to exceed guest expectations.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.
BENEFITS

Rewards, Recognition, Team Events & Milestone Awards
Team Member and Friends & Family Hotel Discounts
Restaurant Dining Discounts- Moxies, CHOP, Denny’s and more!
Discounts at Grouse Mountain & Revelstoke Mountain Resort
Career Development, Training & Internal Promotion Opportunities
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
Employee Referral Bonus Program
RRSP Matching Program
Extended Health, Dental, Vision & Life Insurance
Complimentary Hotel Stays
Tuition Credit Program
Supportive, Inclusive Workplace Culture

SUMMATION:
Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**
Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Sandman Hotel Grouptakes seriously its obligations under the Human Rights Code.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

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guest service agent jobs in surrey bc

Guest Service Agent

Front desk/Night Auditor - Relocate to Port Hardy, B.C.

Guest Services Agent - Full-Time

Front Desk Agent

Front Desk Agent (Part-Time)

Front Desk Agent

Front Desk Agent

Contact Centre Sales Agent (Remote - BC/AB)

Guest Services Agent/Duty Manager Relief (Full-Time)

Front Office Agent - River Rock Casino Resort

Night Auditor

Night Auditor

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