Toronto, On Caterer/server Jobs – 1 Openings This Week

Venue Supervisor
Steam Whistle Brewing —Toronto, ON
- $29 an hour
- Part-time
- Bar
- CPR Certification
- Heavy lifting
- Employee assistance program
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Venue Supervisor

Steam Whistle Brewing
Toronto, ON

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Job details

Part-time
$29 an hour
2 days ago

Qualifications

CPR Certification
End-of-shift balancing
Heavy lifting
Customer service
Catering experience
Food Handler Certification
Incident Reporting
Supervising experience
Team management
Catering and events service experience
Client services
Customer service orientation
Waste management
Guest services
Bartending
Food safety
Standard operating procedures (SOPs)
Restaurant experience
Client interaction
Team coordination
Event logistics coordination
Smart Serve

Full job description

Overview:
As a Venue Supervisor you will provide leadership and direction to the Bartenders/ Servers during an event and ensure that excellent customer service is delivered. You will be the supervisor first in-last out to manage all aspects of an event from set-up, execution and tear-down, including post event reporting. You are the conductor of the wonderful symphony that is an event, leading by example, and willing to roll up your sleeves to get the job done!

The Steam Whistle Events Team is polite, professional and positive, always striving to provide excellent customer experiences.

Key Responsibilities:

Main point of contact onsite during event set-up for clients, vendors, partners and guests
Follow timeline of agenda in Venue Event Order, prepared in advance by Event Coordinator, including scheduled deliveries, vendor and staffing arrival times
Conduct pre-event duties and subsequently brief all bartenders / servers communicating event details
Participate in a variety of tasks required to successfully service all third party corporate and social events (plated dinners, product launches, corporate meetings, cocktail party, weddings, etc.).
Ensure all equipment is properly managed by appointed specialists (ladder/ lift usage)
Ensure client’s needs are met and expectations are exceeded through an anticipatory mindset, and frequent communication is maintained
Ensure all food providers are following proper Food Handlers Safety guidelines for storage, preparation and service
Ensure all liquor products and service adhere to AGCO rules, for all SOP, liquor licence and caterer endorsements
Keep accurate log of arrival and departure times for staff, security, vendors and deliveries, as well as any incident reporting
Maintain constant communication with security to monitor attendance, and respond to flagrant activity with urgency
Report on accuracy of Event Prep Pack including but not limited to; quantities of stock, glassware and beverages ordered and any changes to agenda or service times
Report on AV services; technician arrival and departure times, quality of production and client/ guest feedback
Ensure waste management and sustainability policies are adhered to by all staff, vendors and guests
Proactively prepare space and/ or perform duties that would benefit set-up of the event following where time permits
Properly execute bar closing duties and deposit floats, tickets and all other reconciliation requirements
Prepare comprehensive post-event notes (PEN)
Properly secure premises upon departure
Provide training to all team members
Attend monthly Events team meetings
As Venue Supervisor you will also be required to perform bartender/server duties as the need arises

The hourly salary for this position is $29.00.
You will be offered approximately 1 to 3 shifts per week.
We do not use Artifical Intelligence in our selection process.

Experience and Qualifications:

Exceptional customer service skills
2+ year experience as service professional in a supervisory role in a fast-paced premium restaurant/ banquet hall/ staffing company/ event venue
Comprehensive knowledge of service standards and practices in hospitality/ food and beverage
Ability to lift heavy objects as need arises, and stand for long periods of time
Must have varying availability including some weekdays, evenings and weekends
Must have up to date Smart Serve Certification
Food Handlers Certificate an asset
CPR training an asset
A passion and knowledge of Craft brewing is an asset

We offer:

The opportunity to work for one of Canada’s Best Managed Companies
Paid training and development, related to area of work
12-pack of beer each week
Competitive pay
Paid Wellness Day
EAP (Employee Assistance Program)
Opportunity to work in a collaborative, positive workplace in the heart of Downtown Toronto
Invites to epic parties

Diversity and Equality
Steam Whistle Brewing is an equal opportunity employer and encourages applications from all qualified candidates. We are dedicated to building a diverse workforce. We will accommodate individuals with disabilities throughout the recruitment process.
Please advise us of any requirements and we will do our best to meet your needs - [email protected]

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