Toronto, On Emergency dispatcher Jobs – 14 Openings This Week

Service Dispatcher
Total Power Limited —Mississauga, ON
- $50,000–$60,000 a year
- Overtime
- Microsoft Office
- Organizational skills
- Contracts
- Wellness program
- Disability insurance
Quick apply
10d
Shift Senior Dispatcher
Autobahn Freight Lines —Brampton, ON
- $40,468.15–$60,000.00 a year
- Full-time
- Microsoft Office
- Data entry
- Typing
Quick apply
Dispatcher
Kee West Auto Carriers —Brampton, ON
- $65,000–$80,000 a year
- 8 hour shift
- Microsoft Office
- High school diploma or GED
- Organizational skills
- Dental care
- Paid time off
Quick apply
Dispatcher
Top Tier Talent Group —Vaughan, ON
- Salesforce
- Microsoft Office
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Customer Fulfillment Specialist
YORK1 —Toronto, ON
- $45,000–$52,500 a year
- Full-time
- CRM software
- Microsoft Outlook
- Continuous improvement
Quick apply
7d
Ambulance Communications Officer I - Wallaceburg CACC - Casual - 2026-18626
Sunnybrook Health Sciences Centre —Toronto, ON
- CPR Certification
- High school diploma or GED
- First Aid Certification
Quick apply
5d
Dispatcher City Non Emergency
NUPT Inc —Mississauga, ON
- $18–$22 an hour
- Full-time
- No experience needed
- Data entry
- Typing
- Disability insurance
- Dental care
Quick apply
6d
Dispatcher (Medical Transportation)
MedicVan Patient Transfer Services Inc. —Concord, ON
- $23–$25 an hour
- Part-time
- Microsoft Outlook
- English
- High school diploma or GED
- Dental care
- Life insurance
Quick apply
7d
Dispatcher
NEXKLIMA INC —Vaughan, ON
- $45,000–$58,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
11d
Dispatcher
Lakeside Performance Gas Services Ltd —Mississauga, ON
- $26.40 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- In-person
- Disability insurance
- Dental care
Quick apply
12d
Dispatcher - Richmond Hill, ON
National Express —Richmond Hill, ON
- $21 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Team management
Quick apply
SUPERINTENDENT PROFESSIONAL STANDARDS
City of Toronto —Toronto, ON
- $105,241–$160,649 a year
- Full-time
- Research
- Analysis skills
- Supervising experience
Dispatcher
Newrest —Mississauga, ON
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Service Coordinator/Dispatcher
J.L. Refrigeration Inc. —Scarborough, ON
- Full-time
- Microsoft Word
- Microsoft Outlook
- Windows
Quick apply
2h

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Shift Senior Dispatcher
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Senior Dispatcher
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Experience in co-ordinating with customers and drivers for timely pickup and delivery of freight in Canada and USA. Dispatch drivers and scheduling of drivers.
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Dispatcher (Medical Transportation)
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7d
Dispatcher - Richmond Hill, ON
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Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus…
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emergency dispatcher jobs near toronto, on

Service Dispatcher

Total Power Limited -
Mississauga, ON

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Job details

Permanent | Full-time
$50,000–$60,000 a year
10 days ago

Qualifications

Computer operation
Process improvement
Microsoft Office
Decision making
Client services
Customer service orientation
Organizational skills
Contracts
Certified Scrum Master
Customer support
Work order management
Dispatch experience
Team coordination
Negotiation
Time management

Full job description

Service Dispatcher

Summary

The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to administer and maintain control of work in progress, invoicing on a timely and accurate basis, business growth through following up on service recommendations, and providing contract and rental leads to service sales.

What You’ll Do – The Role (Responsibilities)

Ensure all customer interactions (both internally and externally) are performed to the expectations of WOW customer service, including facilitating our commitment to be on time, conveying what to expect, ensuring the technician arrives prepared, and developing a strong relationship and understanding of the various sites and site personnel.
Maintain open communication with Service Managers to maximize awareness of field operations and requirements.
Confirm availability and staging of all required parts and/or equipment for the technician at the most efficient pickup point including off-site storage units.
Facilitate payment means, pre-approvals, purchase orders, and initiate opening of new accounts.
Emergency dispatching - ensure the 20-minute rule is followed and that urgency, creditworthiness and the appropriate technician are considered prior to response. Ensure proper and timely communication with the customer so they may clearly understand when to expect our TPL technician on site.
Scheduling contracted maintenance work (PM, PMO, Monthly, Weekly, LBT) – ensure each technician is properly distributed the work for each assigned account and that it is completed within the assigned month as efficiently as possible.
Invoicing - ensure work orders are opened and closed on a timely basis to properly support technicians in the field and increase productivity. Verify the accuracy of all work orders prior to invoicing i.e. technician hours, labour rates, and parts used must be accounted for and billed correctly prior submitting the invoice. All completed work orders must be invoiced within 72hours of the work performed.

o Monitor multiple National Smart Lists to determine available calls that can be invoiced.

o Create Customer invoices for contractual Field Service work performed. Ensure accuracy in amounts compared to contract.

o Process invoices and forward them to our customers by mail or email, adjusting invoices as needed with required credits.

o Monitor return invoice inbox for customer correspondence and rejected invoices.

o Follow-up with the branches, technicians for completion of documentation.

o Verify that all supporting documentation is attached to each invoice.

o Ensure metrics set in place with monthly goals are achieved.

o Attend quarterly meetings and be ready to share ideas revolving around invoicing.

Coordinating warranty work– ensure work-orders are opened and coded as warranty when applicable and the status of the call is communicated to the Warranty Coordinator. Ensure technicians are aware of the time allowed to complete the warranty repair and that necessary approval is received from the manufacturer prior to completing the work.
Scheduling Quoted Repairs - Ensure that all recommended repairs are quoted by the Service Sales team prior to proceeding with any additional work. All approved major and minor repairs shall then be scheduled and executed in a timely manner, after verifying that any parts required to complete the repair are in stock and allocated to the job.
Verifying technician timecards – submit technician timecards to the CSM daily by 10am. Prior to submission, verify that time sheet numbers align with invoicing. Notify the CSM of any discrepancies.
Efficient scheduling - Dispatch technicians within their territories, minimizing windshield time and maximizing productivity and by way of efficient scheduling. Ensure that each technician is qualified to perform the work at a given site and clearly communicate the requirements of the job, including the site contact, to the technician.
Communication - Proactively advise customers of after-hours rates and alternatives prior to dispatching when overtime charges may apply. Work with the contracts department to establish policies, practices, and systems to improve the invoicing function and process. Interact with other department personnel to ensure accurate accounting on all invoices.
Documentation - as work orders are completed, ensure that any noteworthy information relayed by the technician e.g. parts required, cable lengths, number of techs required for execution, or any other special requirements are documented accurately for future reference. Ensure all related company documents are accurate, professional, spell checked, and aesthetically pleasing for all our customers, and suppliers.
In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
Other tasks and responsibilities as may be required from time to time consistent with the growth and development of Total Power and the position of CSS.

What You Need (Requirement)

Minimum 2 years’ dispatching experience in a similar industry.
Demonstrated ability to troubleshoot basic questions of a technical nature.
Excellent working knowledge of Microsoft Office, and strong computer skills / aptitude.
Time management, accountability, and dependability.
Excellent communication; verbal and written.
Excellent problem solving, negotiation, and decision-making skills.
Excellent organizational skills with strong multi-tasking capabilities.

Working Conditions

Manual dexterity is required to use desktop computers and peripherals.
Overtime as required.

SOUNDS LIKE YOU?? APPLY NOW

A little bit about Us…

Proudly Canadian and respected throughout the industry, we have built our success through expertise, integrity, and innovation in providing on-site power generating solutions nationwide. For more than 60 years, our unparalleled reputation for delivering the right generator solution and superior customer service has been built by our loyal Customers. Visit us at www.totalpower.ca to learn more about us.

Our Growth & Culture: As Canada's 1st Choice for PowerGen, we’ve been growing quickly and aim to keep doing so – if you want to be part of our success story, join our family, and grow with us! Our employees are our biggest asset; their engagement and passion are the key to our success. We EMPOWER them to be ENGAGED!

Selected candidates with disabilities who require support in the selection process will be accommodated to the best of our ability. Please let us know how we can help.

Only those selected for an interview will be contacted.

No Agencies please.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care
Wellness program

Experience:

Dispatching in similar industry: 2 years (required)
Excellent Customers Service: 1 year (preferred)
Excellent computer and Microsoft Office: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

emergency dispatcher jobs in toronto, on

Service Dispatcher

Shift Senior Dispatcher

Dispatcher

Dispatcher

Customer Fulfillment Specialist

Ambulance Communications Officer I - Wallaceburg CACC - Casual - 2026-18626

Dispatcher City Non Emergency

Dispatcher (Medical Transportation)

Dispatcher

Dispatcher

Dispatcher - Richmond Hill, ON

SUPERINTENDENT PROFESSIONAL STANDARDS

Dispatcher

Service Coordinator/Dispatcher

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