Toronto, On Guest experience manager Jobs – 1253 Openings This Week

Manager of Guest Experience - MILESTONES
Foodtastic Inc. —Etobicoke, ON
- $48,000–$55,000 a year
- Full-time
- Sales
- Inventory management
- Restaurant management
Quick apply
11d
Assistant Manager, Fine Dining - Auberge du Pommier
Auberge du Pommier —Toronto, ON
- $50,000–$55,000 a year
- Weekends as needed
- Inventory management
- Recruiting
- Training & development
- Disability insurance
- Dental care
Quick apply
On-Trade Trainer – Beer & Hospitality Industry
Elevate Staffing —Toronto, ON
- $70,400 a year
- Contract
- Hospitality
- Hotel
- Presentation skills
- Mileage reimbursement
- Paid time off
Quick apply
10d
General Manager
Kelseys Original Roadhouse —Maple, ON
- $48,500–$52,500 a year
- Temporary
- Inventory control
- Restaurant management
- English
- Store discount
- Paid time off
Quick apply
4d
Guest Experience Manager
Impact Kitchen —Toronto, ON
- $50,000 a year
- Weekends as needed
- Inventory control
- Restaurant management
- Recruiting
Quick apply
Manager, Family Entertainment Centre (FEC)
Genda Americas —Mississauga, ON
- $55,000–$60,000 a year
- Full-time
- Analysis skills
- Bachelor's
- Team management
Quick apply
Fitness Supervisor, Maternity Leave
10XTO —Toronto, ON
- $45,000–$50,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Store discount
- Dental care
Quick apply
Restaurant Manager
Fox on John —Toronto, ON
- $21–$25 an hour
- Part-time
- Serving
- Hospitality
- Restaurant management
- Store discount
- Dental care
Quick apply
Event Manager - Private Sales
SULY Inc. —Toronto, ON
- $70,000–$120,000 a year
- Salesforce
- Presentation skills
- Organizational skills
- Flexible schedule
Quick apply
Event Sales Manager
Waterworks Food Hall —Toronto, ON
- From $80,000 a year
- Full-time
- CRM software
- Hotel
- Business development
- Store discount
- Disability insurance
Quick apply
Assistant General Manager
Pump House Grille Co —Mississauga, ON
- $55,000–$65,000 a year
- Full-time
- Hospitality
- Restaurant management
- Team management
- Store discount
- Dental care
Quick apply
11d
Event Sales Manager
Waterworks Food Hall —Toronto, ON
- From $80,000 a year
- Full-time
- CRM software
- Hotel
- Business development
- Store discount
- Disability insurance
Quick apply
Bar Manager
Kelseys Original Roadhouse —Maple, ON
- $45,000–$49,000 a year
- Weekends as needed
- Bar
- Inventory management
- Sanitation
- Paid time off
Quick apply
4d
Head Chef/Kitchen Manager
1001513429 Canada Inc —Richmond Hill, ON
- $75,000–$90,000 a year
- Full-time
- Inventory management
- English
- Mentoring
Quick apply
Resident Manager (Live-In) - North York
Sterling Karamar Property Management —Toronto, ON
- $30,000–$34,000 a year
- Full-time
- Heavy lifting
- High school diploma or GED
Quick apply
Executive Assistant & Family Office Coordinator
Helia Capital —Toronto, ON
- From $70,000 a year
- Weekends as needed
- Hospitality
- Microsoft Outlook
- Inventory management
- Dental care
- Paid time off
Quick apply
Resident Manager (Live-In) - North York
Sterling Karamar Property Management —Toronto, ON
- $30,000–$34,000 a year
- Full-time
- Heavy lifting
- High school diploma or GED
Quick apply
Front of House Manager - Wilbur's Taco Shop, $60,000
Wilbur's Taco Shop —Toronto, ON
- $55,000–$60,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Paid time off
Quick apply
Elevated Support Senior Specialist
TP Canada —Toronto, ON
- $21 an hour
- Weekends as needed
- CRM software
- English
- High school diploma or GED
- Dental care
5d
Assistant Kitchen Manager
Service Inspired Restaurants —Scarborough, ON
- $53,600–$63,700 a year
- Bar
- Inventory management
- English
- Tuition reimbursement

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guest experience manager jobs near toronto, on

Manager of Guest Experience - MILESTONES

Foodtastic Inc. -
Etobicoke, ON

Quick apply

Job details

Permanent | Full-time
$48,000–$55,000 a year
11 days ago

Qualifications

Operations management
Sales
Inventory management
Food service staff training and mentoring
Coaching
Workplace safety policies
Restaurant management
Cooking
Hiring
Analysis skills
FIFO
Customer service orientation
Recruiting
Organizational skills
Computer skills
Budgeting
Training & development
Guest services
Root cause analysis
POS systems
On-the-job coaching
Food safety
Cash handling
Guest issue resolution
Team motivation
Communication skills
Facilities maintenance
Marketing
FIFO food stock rotation
Analytics

Full job description

About the Company

Founded in 2016, Foodtastic is already one of the largest restaurant companies in Canada. We have increased system sales in the last five years from less than $50mm to over $1B. Our current portfolio of 30 brands includes Milestones Grill & Bar, Second Cup Café, Pita Pit, Quesada, Freshii, La Belle et La Boeuf, and Rôtisseries Benny.

We are passionate about building our franchisee partnerships and providing guests with a memorable dining experience. Our growth would not be possible without our people's creativity, dedication, and entrepreneurship. We continue to build the team and always look for exceptional candidates to join Foodtastic.

MANAGER OF GUEST EXPERIENCE- MILESTONES - 646 Dixon Rd., Etobicoke, ON

The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. Milestones is a category leader in casual upscale dining. This full-service restaurant and bar provides an upscale, cool and casual atmosphere. We are a favourite social destination with city residents, suburban neighbourhoods and tourists alike. We employ over 2000 people, strategically selected for their confidence, personable nature, upbeat attitude and energy. We build teams made up of individuals that have pride, and take pride in the company they work for, and the people they work with.

Key Accountabilities/Responsibilities

● Promote teamwork and communicate in a positive and professional manner to all departments to ensure the needs of our guests are always being met ● Driving knowledge and passion around our food and liquor, wine and beer programs ● Work with fellow managers on coaching, execution of initiatives and embedding hospitality ● Managing and organizing daily restaurant operations while controlling costs ● Regular communication with Guests to ensure quality food and beverages and an inviting atmosphere ● Where appropriate, follow-up and successfully resolve all Guest feedback and ensure root cause is identified and corrected ● Coach associates to ensure consistent delivery on our promise to provide a superior level of service

People Development – Teammate Engagement

● Support teammates by ensuring regular one-on-one meetings with the team providing coaching and performance improvement measures ● Participate in the recruitment and selection process to hire great hourly teammates ● Assist in the development of a culture of recognition and rewards focused on the achievement of KPI’s and Perfect Guest Experience results ● Support the GM in developing tactics that create an engaging environment where all teammates work together, have fun and show genuine appreciation for our Guests and each other

Financial and Restaurant Profitability

● Improve Profit and Loss performance of the assigned restaurant on a shift-by-shift basis Measure and improve on all key performance indicators daily (i.e. Guest satisfaction, Associate satisfaction, food safety and profitability) ● Review the financial performance of the assigned restaurant during weekly meetings and executive corrective action for specific areas of operational responsibility ● Ensure the restaurant achieves maximum levels of efficiency and profitability by operating within an assigned budget ● Assist in the execution of operating plans to build business i.e. local restaurant marketing and sales drives ● Subject matter expert on all restaurant systems to effectively coach managers and associates on the use of system, tools and reporting

Quality / Operational Excellence

●Maintain and enhance brand standards by ensuring systems and processes are in place including opening and closing procedures and the dress code policy ● Conduct weekly maintenance of facilities, equipment, interior, exterior, parking lot and grounds ● Meet and exceed required food quality and safety standards (i.e. receiving, holding, preparing, cooking and serving) ● Establish and maintain adherence to operating practices and procedures including safe food handling, Food Safety Logs, inventory counts and required product rotation (FIFO) ● Implement all new menu launches, and marketing programs as per brand specifications ● Adhere to cash operating and control procedures, prepare daily deposits and conduct daily safe audits in accordance to administration policies and procedure

Food / Restaurant Safety

●Comply with provincial legislation regarding employment standards, human rights, Health & Safety and WHMIS ● Assist in development and follow-up on all Food Safety action plans to ensure future compliance and reduce potential liability ● Ensure compliance with respect to cash and inventory controls

Required Skills

● Prior hospitality experience preferred ● Supervisory and management skills ● Strong interpersonal and communication skills for interacting with the restaurant teammates and guests ● Proficiency in business software applications ● Knowledge of Point of Sale Systems and Restaurant Back Office Software ● Effective numeric, analytical and organizational skills ● Ability to work in a fast-paced environment while balancing competing priorities ● Ability to understand the Perfect Guest Experience and anticipate the needs of the Guest prior to receiving request

Pay: $48,000.00-$55,000.00 per year

Ability to commute/relocate:

Etobicoke, ON M9W 1J1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Are you legally authorized to work in Canada for any employer?

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in toronto, on

Manager of Guest Experience - MILESTONES

Assistant Manager, Fine Dining - Auberge du Pommier

On-Trade Trainer – Beer & Hospitality Industry

General Manager

Guest Experience Manager

Manager, Family Entertainment Centre (FEC)

Fitness Supervisor, Maternity Leave

Restaurant Manager

Event Manager - Private Sales

Event Sales Manager

Assistant General Manager

Event Sales Manager

Bar Manager

Head Chef/Kitchen Manager

Resident Manager (Live-In) - North York

Executive Assistant & Family Office Coordinator

Resident Manager (Live-In) - North York

Front of House Manager - Wilbur's Taco Shop, $60,000

Elevated Support Senior Specialist

Assistant Kitchen Manager

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