Toronto, On Hotel operations supervisor Jobs – 124 Openings This Week

Front Desk supervisor
Windsor Arms Hotel —Toronto, ON
- From $60,000 a year
- Weekends as needed
- Customer service
- Hotel
- Front desk
Quick apply
1d
Front Office Manager
Sandman Hotel Group —Markham, ON
- $58,000–$63,000 a year
- Full-time
- Microsoft Office
- Hotel
- Computer skills
- Dental care
- Employee assistance program
Quick apply
Guest Services Supervisor l Full-Time l Novotel Toronto Centre
Silver Hotel Group —Toronto, ON
- $50,000–$60,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Bar
- Tuition reimbursement
Quick apply
2d
Front Office & Guest Services Supervisor
Holiday Inn Toronto Downtown Centre —Toronto, ON
- $56,000–$62,000 a year
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
Quick apply
11d
Event Operations Supervisor
Marriott International, Inc —Toronto, ON
- $33.07 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Supervising experience
14d
Front Desk Manager
Marriott International, Inc —Toronto, ON
- $66,000–$94,000 a year
- Weekends as needed
- No experience needed
- Hotel
- High school diploma or GED
14d
Front Desk Supervisor
Sonesta —Toronto, ON
- $55,000–$60,000 a year
- Weekends as needed
- Basic math
- English
- Microsoft Office
- Disability insurance
- Dental care
Assistant Manager, Guest Experience
Marriott International, Inc —Toronto, ON
- $65,220–$76,000 a year
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
9d
Venue Manager (Conference Centre)
The Globe and Mail —Toronto, ON
- $60,000–$70,000 a year
- Weekends as needed
- Hybrid work
- Bar
- CPR Certification
- Customer service
- Dental care
- Employee assistance program
Quick apply
11d
Front Office Manager/Lead Welcome Desk Enthusiast
Canopy by Hilton Toronto Yorkville Hotel —Toronto, ON
- $70,000–$77,000 a year
- Weekends as needed
- Basic math
- English
- Hotel
- Dental care
- Tuition reimbursement
Quick apply
3d
Sous Chef
Sportsman's Inn Resort & Marina —Ontario
- $4,166.67 a month
- Temporary
- Cooking
- English
- Microsoft Office
- Wellness program
Quick apply
Dining Services Supervisor
Verve Senior Living —Mississauga, ON
- $20.51–$25.00 an hour
- Part-time
- Bar
- English
- Hotel
Quick apply
8d
Baker/Breakfast Cook - Remote Camp Northwestern Ontario
Dexterra Group —Mississauga, ON
- From $22.48 an hour
- Weekends as needed
- Serving
- Cooking
- Hotel
Quick apply
Baker/Breakfast Cook - Remote Camp Northwestern Ontario
Dexterra —Mississauga, ON
- From $22.48 an hour
- Weekends as needed
- Serving
- Cooking
- Hotel
10d
Customer Service Representative YYZ
Execaire Aviation —Toronto, ON
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
Front Desk Agent
Marriott International, Inc —Toronto, ON
- $22.22–$27.77 an hour
- Weekends as needed
- No experience needed
- Hotel
- High school diploma or GED
Hospitality Manager - Conferencing
Compass Group Canada Ltd —Toronto, ON
- $68,000–$72,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Front Office Manager
Hilton Garden Inn Hotel —Mississauga, ON
- $50,000–$55,000 a year
- Weekends as needed
- Heavy lifting
- Customer service
- Hotel
- Store discount
- Disability insurance
Quick apply
Food and Beverage Supervisor
Revery Toronto Downtown, Curio Collection by Hilton —Toronto, ON
- $55,000–$57,200 a year
- Hotel
- High school diploma or GED
- Supervising experience
- Dental care
- Vision care
Quick apply
Events Supervisor
Ripley Entertainment Inc —Toronto, ON
- $48,000–$52,000 a year
- Weekends as needed
- CRM software
- Sales
- Microsoft Office
Quick apply

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hotel operations supervisor jobs near toronto, on

Front Desk supervisor

Windsor Arms Hotel
Toronto, ON

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Job details

Permanent | Full-time
From $60,000 a year
1 day ago

Qualifications

Customer service
Front desk
Phone etiquette
Leadership
Hotel experience
Driving Licence
Office experience

Full job description

Overview

Windsor Arms Hotel is seeking a dedicated and experienced Front Desk Supervisor to oversee the daily operations of our front desk/housekeeping & Butler. This role is vital in ensuring exceptional guest experiences and maintaining high standards of hospitality. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to manage a team effectively in a fast-paced environment.

In this position, the successful candidate would be responsible for all functions of the Front Desk operation including valet, butler and housekeeping and will be reporting to the General Manager.

Duties

Supervise and coordinate front desk operations, ensuring smooth check-in and check-out processes for guests.
Provide outstanding customer service by addressing guest inquiries, resolving issues, and enhancing their overall experience.
Manage reservations and maintain accurate records using hotel management software.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Maintain information on rates, specials, packages, programs, etc., while ensuring staff are trained in all areas.
Train, mentor, and evaluate front desk staff to ensure high performance and adherence to hotel policies.
Handle guest complaints with professionalism and empathy, striving for swift resolutions.
Maintain knowledge of hotel amenities, local attractions, and services to provide guests with relevant information.
Implement effective phone etiquette protocols and ensure all phone systems are utilized efficiently.
Collaborate with other departments to enhance guest relations and improve service delivery.
Perform any other job-related duties as assigned by Management

Requirements

Minimum of 3 years Front Office experience at a five-star, luxury hotel in a leadership capacity
Excellent interpersonal skills to foster positive guest relations and team collaboration.
Able to make sound business decisions and take action quickly based on previous experience and good judgment.
Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
Familiarity with night audit procedures
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations.
Ability to work flexible hours, including weekends and holidays as needed.
Hold a valid driver's license

Join our team as a Front Desk Supervisor where you can make a significant impact on our guests' experiences while leading a dynamic team in the heart of hospitality!

Pay: From $60,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

hotel operations supervisor jobs in toronto, on

Front Desk supervisor

Front Office Manager

Guest Services Supervisor l Full-Time l Novotel Toronto Centre

Front Office & Guest Services Supervisor

Event Operations Supervisor

Front Desk Manager

Front Desk Supervisor

Assistant Manager, Guest Experience

Venue Manager (Conference Centre)

Front Office Manager/Lead Welcome Desk Enthusiast

Sous Chef

Dining Services Supervisor

Baker/Breakfast Cook - Remote Camp Northwestern Ontario

Baker/Breakfast Cook - Remote Camp Northwestern Ontario

Customer Service Representative YYZ

Front Desk Agent

Hospitality Manager - Conferencing

Front Office Manager

Food and Beverage Supervisor

Events Supervisor

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