Toronto, On Support evening shift job Jobs – 1436 Openings This Week

Elevated Support Senior Specialist
TP Canada —Toronto, ON
- $21 an hour
- Weekends as needed
- CRM software
- English
- High school diploma or GED
- Dental care
6d
Bilingual Community Resource Navigator (Service Navigator)
Findhelp Information Services —Toronto, ON
- $30.89–$33.90 an hour
- Weekends as needed
- Hybrid work
- English
- Databases
- Computer skills
- Disability insurance
- Dental care
Lounge Agent ($19/h) YTZ
Swissport International AG —Toronto, ON
- $19 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Serving
6d
Receptionist, PT (Evening/Weekends)
Spectrum Health Care —Toronto, ON
- $19–$22 an hour
- Part-time
- Microsoft Word
- High school diploma or GED
- Front desk
Quick apply
Food Services Aide
Baycrest —Toronto, ON
- $27.06–$27.62 an hour
- Part-time
- Hospitality
- Customer service
- Sanitation
2d
Room Attendant (Part Time)
Park Hyatt Toronto —Toronto, ON
- $22.55–$28.19 an hour
- Part-time
- Sanitation
- Hotel
- Organizational skills
- Tuition reimbursement
13d
Food Services Associate
University Health Network —Toronto, ON
- $26.87–$27.45 an hour
- Part-time
- Basic math
- English
- High school diploma or GED
Quick apply
3d
Busser / Floor Assistant – Luxury Nightlife Venue
FYE —Toronto, ON
- $17.20–$25.40 an hour
- Part-time
- Hospitality
- Customer service
- Food service experience
Quick apply
Shipper / Receiver - Mississauga Distribution Center
Maple Lodge Farms Ltd —Mississauga, ON
- $24.60–$25.15 an hour
- Full-time
- Inventory control
- Heavy lifting
- Warehouse experience
- Dental care
- Employee assistance program
Quick apply
Service/Repair Dispatch Coordinator - Evening Shift
Reefer Sales & Service —Brampton, ON
- From $55,000 a year
- Overtime
- Microsoft Excel
- Salesforce
- English
- Disability insurance
- Dental care
Quick apply
Client Services Coordinator, PT (Evening/Weekend)
Spectrum Health Care —Markham, ON
- $19–$20 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Seasonal Retail Sales Associate, Beaches
Best Buy Express —East York, ON
- $20–$28 an hour
- Temporary
- Hospitality
- Customer service
- Communication skills
- Flexible schedule
2d
Sanitation Worker AM/AFT/PM
Team1 Staffing —Woodbridge, ON
- $22.65–$23.65 an hour
- 12 hour shift
- Sanitation
- English
- Cleaning
Quick apply
Medical Office Administrative Assistant
South East Toronto Family Health Team —Toronto, ON
- $22.32 an hour
- Weekends as needed
- Microsoft Outlook
- Medical office experience
- Windows
- Dental care
- Paid time off
Quick apply
Team Member
Canada Computers Inc. —North York, ON
- From $17.60 an hour
- Weekends as needed
- Sales
- Customer service
- Merchandising
Quick apply
Grocery Clerk - Part Time
Food Basics —Toronto, ON
- From $16.60 an hour
- Part-time
- Customer service
- Merchandising
- Sanitation
Quick apply
6d
Shuttler (Evening Shift)
Clutch Technologies Inc. —Mississauga, ON
- $20 an hour
- Full-time
- Organizational skills
- Dental care
- Vision care
Quick apply
Clerical Support Associate, Birthing Unit
Humber River Health —Toronto, ON
- $29.97–$31.02 an hour
- Temporary
- Computer literacy
- Microsoft Office
- Administrative experience
Clerical Support Associate, Bariatric
Humber River Health —Greater Toronto Area, ON
- $29.97–$31.02 an hour
- Temporary
- High school diploma or GED
- Organizational skills
- Typing
Courier (OPSEU GTA East)
LifeLabs —Toronto, ON
- $20.34–$23.15 an hour
- Weekends as needed
- Heavy lifting
- Customer service
- High school diploma or GED
- Dental care
- Life insurance

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Elevated Support Senior Specialist

TP Canada -
Toronto, ON

Apply Now

Job details

Full-time
$21 an hour
6 days ago

Qualifications

CRM software
Call center experience
English
De-escalation techniques
High school diploma or GED
Analysis skills
Stakeholder coordination
Continuous improvement
Decision making
Client services
Customer service orientation
Organizational skills
MacOS
Computer skills
Guest services
Cross-functional collaboration
Guest issue resolution
Communication skills
Client interaction
Negotiation
Stakeholder relationship building
Cross-functional communication
Business process improvement
Analytics
Stakeholder management

Full job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Elevated Support Senior Specialist

Location: 75 Eglinton Ave E, Midtown Toronto, ON M4P 3A4, 100% on-site role

Reports to: Manager

Contract: Regular, Full-time

Education : High School Diploma

Travel Requirements: No

For existing vacancy: No

Advertised as: Elevated Support Senior Specialist
Title: Operations Customer Expert II

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills

Progressive work environment- If you have skills to prove we have all ladders for you to grow

Flexible - We believe in results

Innovative - All ideas matter

Inclusive - Everyone is Included and everyone wins

About the Job

As a Senior Specialist, Elevated Support, you will be on the front lines of the client's Community Support team, handling the most sensitive, urgent, and/or high-stakes cases for our valued guests and hosts. You’ll own cases from “A to Z,” leveraging strong analytical, communication, and decision-making skills to deliver positive outcomes for our community and drive confidence in our users that their trip will get back on track.
You are comfortable working autonomously, can mediate between parties, and are passionate about raising the bar for customer service. Your ability to partner cross-functionally, analyze trends, and drive continuous improvement will help us build the world’s most loyal travel community.

Core Responsibilities

Complex Case Management:

Take full, end-to-end ownership of complex, high-value, or high-urgency escalations from valued guests and hosts.
Serve as the single point of contact for all parties, ensuring timely, personalized, and effective solutions.
Empowered to exercise discretion to deliver effective case closure, including making financial decisions, when unique circumstances require thoughtful adaptation.
Proactively anticipate user expectations and work creatively toward the best resolution, balancing the needs of guest and host, and the business
Negotiate and mediate between hosts and guests, often in ambiguous, high-pressure situations.
Operate with autonomy and sound judgment, sometimes going beyond standard workflows to do what’s right for our community.

Stakeholder Engagement & Communication:

Clearly explain complex concepts to a variety of audiences—translating policy and process into user-friendly language.
Provide feedback and insights on potential improvements in tools, processes and policies.
Represent Airbnb’s values and foster a culture of belonging, inclusivity, and hospitality.

Continuous Improvement:

Serve as a SME (subject matter expert) for complex case handling and policy.
Act as a role model for operational excellence, reliability, and adaptability.
Support Hosts and Guests enrolled in a wide range of pilots designed to enhance customer experience.

Qualifications

A minimum of 24 months of call center experience or higher-level CS experience such Team Leader
Proven expertise handling complex, high-stakes casework, with a track record of delivering exceptional customer experiences.
Advanced conflict resolution, negotiation, and active listening skills.
Excellent written and verbal communication skills; ability to explain complex ideas clearly and concisely.
Strong organization, prioritization, and multitasking abilities in a fast-paced, evolving environment.
High School Diploma or equivalent.
Native English Language proficiency.
Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools.
Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.
Maintain accuracy and security of customer information on Airbnb systems. Preferred
Experience in supporting clients within hospitality or technology platforms.
Analytical mindset with the ability to extract insights and propose solutions.
Experience collaborating with stakeholders at all levels and cross-functional teams.

Core Competencies

Effective Communication: Uphold client company's tone and voice by showing empathy, professionalism, and a solution-oriented approach in every interaction with hosts and guests. Use conflict de-escalation techniques when needed and communicate with clarity and transparency to build trust and confidence in outcomes.
Urgency & Responsiveness: Act swiftly on escalations and/ or multi-touched cases demonstrating the ability to prioritise critical cases and deliver timely resolutions under pressure.
Empathy & Professionalism: Demonstrate empathy, discretion, and sound judgment when managing escalated cases, always ensuring sensitive handling.
Performance & Problem-Solving: Navigate complex customer service scenarios effectively while consistently meeting or exceeding key performance metrics. Able to offer practical, effective solutions for our Community
Organizational Skills: Apply strong prioritization, multitasking, and attention to detail to meet goals and honour commitments.
Passion for User Satisfaction: Displays a genuine passion for resolving issues and delivering user satisfaction. Strives to ensure every user feels valued and every case is resolved equitably and conclusively

Benefits & Perks

Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.

Robust career path with a full development plan and the opportunity to grow in the organization.

Paid 5 weeks training and nesting, 4 weeks ticketing, 2 weeks annual leave.

Continuous learning through progressive training that is specific to your tenure and skills.

Competitive salary with incentive programs

Positive and supportive environment

Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Location

Candidates are advised to be within travel distance from our primary locations: Yonge- Eglinton Midtown Toronto
100% on-site role

Compensation

21 CAD per hour

Teleperformance welcomes and encourages applications from people with Disabilities. Should you be invited to participate in the selection process, we are committed to accommodating you to best meet your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Apply Now

Refine Your Search

support evening shift job jobs in toronto, on

Elevated Support Senior Specialist

Bilingual Community Resource Navigator (Service Navigator)

Lounge Agent ($19/h) YTZ

Receptionist, PT (Evening/Weekends)

Food Services Aide

Room Attendant (Part Time)

Food Services Associate

Busser / Floor Assistant – Luxury Nightlife Venue

Shipper / Receiver - Mississauga Distribution Center

Service/Repair Dispatch Coordinator - Evening Shift

Client Services Coordinator, PT (Evening/Weekend)

Seasonal Retail Sales Associate, Beaches

Sanitation Worker AM/AFT/PM

Medical Office Administrative Assistant

Team Member

Grocery Clerk - Part Time

Shuttler (Evening Shift)

Clerical Support Associate, Birthing Unit

Clerical Support Associate, Bariatric

Courier (OPSEU GTA East)

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