La sélection à ce poste demande une entrevue.
Assurer la livraison en temps opportun des colis à des clients prédéterminés sur des routes précises, examiner les commandes avant la livraison, charger et décharger le véhicule et fournir à la clientèle un service exceptionnel.
Possibilités de quarts de travail flexibles (les paramètres relatifs aux heures minimales et maximales et aux jours de travail seront déterminés en fonction des besoins opérationnels).
COMPÉTENCES REQUISES
Postsecondaire :
- Diplôme d’études secondaires ou scolarité équivalente.
Accréditation/certification professionnelle :
- Doit avoir un permis de conduire valide de classe G/classe 5.
Expérience
Nombre minimum d’années requis pour accéder à ce poste
- Aucune
- Un (1) an d’expérience dans le domaine du service à la clientèle
Temps requis pour apprendre ou s’adapter à l’emploi
Autres exigences particulières en matière d’expérience obligatoire
- Dans la province de Québec, il faut être bilingue (français et anglais).
Exigences techniques
Solide connaissance des éléments suivants :
Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.
Capacité de réussir toutes les formations de base et de recyclage.
Capacité de soulever 70 lb
Une certaine connaissance des activités de Federal Express Canada est souhaitable.
Relations humaines
Bien maîtriser les relations humaines et la communication.
Bonne maîtrise de la gestion du temps et de l’organisation
Excellentes habiletés pour le service à la clientèle
Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: Salaire: 21.09$/h
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
