Vancouver Bc Operations agent Jobs – 250 Openings This Week

Customer Care Agent
Grand & Toy —Burnaby, BC
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Continuous improvement
- Dental care
- Tuition reimbursement
Quick apply
Executive Assistant
Arc'teryx —North Vancouver, BC
- $82,000–$108,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Office
- Time management
- Employee stock purchase plan
- Dental care
Technicien·ne de gestion du matériel
Forces armées canadiennes —British Columbia
- $4,337–$6,413 a month
- Part-time
- No experience needed
Front Office Supervisor
EXchange Hotel Vancouver —Vancouver, BC
- $28.61–$33.66 an hour
- Weekends as needed
- Bilingual
- Microsoft Word
- Hospitality
- Dental care
- Employee assistance program
Quick apply
Full Stack Developer
Saltworks Technologies —Richmond, BC
- Full-time
- Azure
- Computer Science
- Engineering
- Dental care
- Vision care
Quick apply
Property Management & Leasing Coordinator, Commercial Properties (18-Month Maternity Leave Coverage)
Porte Communities —Vancouver, BC
- $68,000–$78,000 a year
- Contract
- Customer service
- Microsoft Office
- Plumbing
- Paid time off
Quick apply
3d
Logistics Supervisor
SAN-LEGEND TRANSPORTATION INC. —Richmond, BC
- $20–$24 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
9d
Senior Full Stack Software Engineer (ON, BC, or AB)
Square One Insurance Services —Vancouver, BC
- $103,000–$147,000 a year
- Full-time
- Hybrid work
- Databases
- SQL
- AWS
- Profit sharing
- Disability insurance
Quick apply
11d
Marine Dispatcher
SAAM Towage Canada Inc. —Vancouver, BC
- From $73,889 a year
- 12 hour shift
- Microsoft Excel
- English
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
2d
Airside Groomer – Richmond, BC
Delta Facilities Maintenance Inc. —Richmond, BC
- $19.76–$20.26 an hour
- Part-time
- English
- Forklift
- In-person
- Dental care
- Vision care
Quick apply
Director, Inspection Operations and Optimization
OPENLANE —Vancouver, BC
- $37,500–$160,000 a year
- Remote
- Bachelor's
- Business
- Analytics
- Disability insurance
- Dental care
Quick apply
Remote Travel Customer Service Representative (Bilingual Cantonese)
Aspire Lifestyles Americas, Inc. —Vancouver, BC
- From $24 an hour
- Weekends as needed
- Remote
- Bilingual
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
Remote Travel Customer Service Representative (Bilingual Cantonese)
Aspire Lifestyles Americas, Inc. —Burnaby, BC
- From $24 an hour
- Weekends as needed
- Remote
- Bilingual
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
Remote Travel Customer Service Representative (Bilingual Cantonese)
Aspire Lifestyles Americas, Inc. —Richmond, BC
- From $24 an hour
- Weekends as needed
- Remote
- Bilingual
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
Sales Manager (Temporary 13 months)
Civic Hotel —Surrey, BC
- $68,000–$73,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Dental care
7d
Exterior Cleaner (Everclean)
Kandor Management —Vancouver, BC
- $20.50–$21.01 an hour
- Full-time
- English
Quick apply
8d
Exterior Cleaner (Everclean)
Everclean Facility Services —Vancouver, BC
- $20.50–$21.01 an hour
- Full-time
- English
Quick apply
8d
Exterior Cleaner – Lower Mainland
Everclean Facility Services —British Columbia
- Full-time
- English
Quick apply
Airport Dispatch Agent
GAT Airline Ground Support —Vancouver, BC
- $26.10 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Airport Dispatch Agent
Sky Café —Vancouver, BC
- $26.10 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Customer Care Agent

Grand & Toy -
Burnaby, BC

Quick apply

Job details

Full-time
$45,000–$55,000 a year

Qualifications

Bilingual
French
English
Continuous improvement
Communication skills

Full job description

Who We Are

At Grand & Toy, we're more than just a supplier – we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people and our partners, too.

About the Role

As a Customer Care Agent at Grand & Toy, you’ll be a key voice for our business customers across Canada, ensuring every interaction is professional, accurate, and easy.

You’ll work within a hybrid support model (Canadian‑based and offshore teams), handling a mix of order inquiries, returns, delivery issues, and product questions across phone, email, and chat.

Reporting to the Manager of Customer Care, you’ll play a critical role in delighting our customers, supporting account growth, and reinforcing our reputation for exceptional service, while helping us continuously elevate how we serve our customers.

Key Responsibilities

Support customers & resolve issues - Respond to customer inquiries across phone, email, and chat, providing accurate information and resolving issues while delivering a professional, positive experience.
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and communicating updates as needed.
Be a trusted customer partner - Build strong relationships by offering timely, knowledgeable, and solution‑oriented support that drives customer satisfaction and loyalty.
Collaborate to get things done - Work closely with Sales, Supply Chain, Operations, Pricing, and offshore teams to resolve service issues and ensure a seamless customer experience.
Drive continuous improvement - Share customer feedback and recurring issues, and stay current on products, services, and systems to help improve our processes and overall customer experience.

Who You Are

Customer‑First Mindset – You genuinely care about solving problems and creating a great experience for customers, even when situations are challenging or complex.
Strong Communicator – You’re clear, professional, and confident in your written and verbal communication, and comfortable supporting customers over phone, email, and chat.
Detail‑Oriented & Accurate – You work carefully within systems and processes, with a strong focus on accuracy when entering orders, processing returns, and documenting interactions.
Problem Solver – You use sound judgment to assess situations, ask good questions, and identify practical solutions that balance customer needs and business realities.
Collaborative Team Player – You build positive working relationships with teammates and cross‑functional partners, and you’re comfortable working in a hybrid onshore/offshore environment.
Adaptable & Curious – You’re comfortable working in a fast‑paced environment, learning new systems, and adapting as customer needs and priorities evolve.

Bonus points for being Bilingual in English and French

What Grand & Toy Offers

At Grand & Toy, we're committed to helping you thrive, professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and meaningful opportunities to grow.

Here’s what Grand & Toy offers:

Competitive Compensation – With a hiring range between $45,000 - $55,000 reflecting your skills and experience, with future growth potential.
Comprehensive Benefits Package – Health, dental, vision, and wellness programs to support you and your family.
Retirement Savings Support – Matching RRSP contributions through a flexible retirement savings plan.
Learning & Development – Access to tuition reimbursement, training, tools, and resources to help you build your skills and advance your career.
Career Advancement – Opportunities for growth and promotion within a proudly Canadian company.
Exclusive Perks – Associate and corporate discounts, plus rewards programs in eligible roles.

Ready to Apply?

Join Grand & Toy as a Customer Care Agent and help us deliver an exceptional experience to businesses across Canada, while building a career with a company that values your skills, supports your growth, and recognizes your impact.

We are committed to providing accommodations for persons with disabilities. If you require accommodation during the recruitment process or in the workplace, we will work with you to meet your needs.

Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.

Quick apply

Refine Your Search

operations agent jobs in vancouver bc

Customer Care Agent

Executive Assistant

Technicien·ne de gestion du matériel

Front Office Supervisor

Full Stack Developer

Property Management & Leasing Coordinator, Commercial Properties (18-Month Maternity Leave Coverage)

Logistics Supervisor

Senior Full Stack Software Engineer (ON, BC, or AB)

Marine Dispatcher

Airside Groomer – Richmond, BC

Director, Inspection Operations and Optimization

Remote Travel Customer Service Representative (Bilingual Cantonese)

Remote Travel Customer Service Representative (Bilingual Cantonese)

Remote Travel Customer Service Representative (Bilingual Cantonese)

Sales Manager (Temporary 13 months)

Exterior Cleaner (Everclean)

Exterior Cleaner (Everclean)

Exterior Cleaner – Lower Mainland

Airport Dispatch Agent

Airport Dispatch Agent

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