Vancouver Bc Patient access manager Jobs – 668 Openings This Week

Intake Coordinator, Patient Care Quality Office
Vancouver Coastal Health —Vancouver, BC
- $35.37–$50.85 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's
- Wellness program
- Dental care
5d
Rural Programs' Liaison
Vancouver Coastal Health —North Vancouver, BC
- $35.37–$50.85 an hour
- Full-time
- Project management
- Bachelor's
- Travel
- Wellness program
- Dental care
Manager, Access, Care & Transitions
Fraser Health —Surrey, BC
- $55.25–$79.42 an hour
- Full-time
- Analysis skills
- Bachelor's
- Leadership
Licensed Practical Nurse (LPN)
SMARTHEALTHCARE —Vancouver, BC
- From $30 an hour
- Part-time
- CPR Certification
- Medication administration
- Patient care
- Mileage reimbursement
- Employee assistance program
Quick apply
General Practitioner
Prospect Health —Surrey, BC
- $250,000–$350,000 a year
- On call
- Computer networking
- Flexible schedule
Quick apply
Medical Office Assistant
Zen Medical Clinic —Port Moody, BC
- $18–$24 an hour
- Full-time
- Medical office experience
- In-person
- Communication skills
Quick apply
Site Inspector
DECO Windshield Repair —Vancouver, BC
- From $20 an hour
- Weekends as needed
- Mechanic experience
- No experience needed
- Driving
- Mileage reimbursement
Quick apply
Field Nurse Case Manager
Bayshore HealthCare —British Columbia
- $70,560–$88,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Travel
11d
Field Nurse Case Manager
Bayshore HealthCare —British Columbia
- $70,560–$88,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Travel
10d
Relief Pharmacy Assistant
Wellness Pharmacy —Vancouver, BC
- From $20 an hour
- Medication administration
- Patient care
- In-person
- Dental care
- Employee assistance program
Quick apply
RN
Bayshore HealthCare —Vancouver, BC
- $41–$43 an hour
- CPR Certification
- Travel
- Dental care
- Paid time off
Registered Nurse
Bayshore HealthCare —Vancouver, BC
- $36 an hour
- Hybrid work
- Nursing
- Customer service
- BLS Certification
Registered Nurse
Bayshore HealthCare —North Vancouver, BC
- Remote
- Nursing
- Customer service
- BLS Certification
Registered Nurse - Greater Vancouver Area
Bayshore HealthCare —Burnaby, BC
- $36–$45 an hour
- Remote
- Nursing
- Customer service
- BLS Certification
5d
Change and Learning Specialist
Canadian Cancer Society —Vancouver, BC
- $62,000–$72,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- English
Quick apply
10d
Social Worker Case Manager
Vancouver Coastal Health —Richmond, BC
- $44.85–$56.02 an hour
- Temporary
- Master's degree
- Case management
- Computer skills
- Wellness program
- Dental care
Advisor, Protection Services
Vancouver Coastal Health —Vancouver, BC
- $35.37–$50.85 an hour
- Part-time
- Microsoft Office
- Bachelor's
- Human resources
- Wellness program
- Dental care
Social Worker - Case Manager
Vancouver Coastal Health —Richmond, BC
- $44.85–$56.02 an hour
- Master's degree
- Case management
- Computer skills
- Wellness program
- Dental care
Project Coordinator, Primary Care and Prevention
PHSA —Vancouver, BC
- $63,484–$91,259 a year
- Temporary
- Research
- Bachelor's
- Recruiting
14d
Facilities Manager
University of British Columbia —Vancouver, BC
- $9,320.17–$14,537.58 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
10d

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Intake Coordinator, Patient Care Quality Office

Vancouver Coastal Health -
Vancouver, BC

Apply Now

Job details

Full-time
$35.37–$50.85 an hour
5 days ago

Qualifications

Microsoft Powerpoint
Microsoft Excel
Bachelor's
Customer relationship management
Human Services
Social Work
Medical terminology

Full job description

Salary Details: The salary range for this position is CAD $35.37/Hr. - CAD $50.85/Hr. Job Summary:

Come work as an Intake Coordinator, Patient Care Quality Office with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for an Intake Coordinator to join the Patient Care Quality Office Team. Apply today to join our team!

Please note that this position is full time in-office.

As an Intake Coordinator, Patient Care Quality Office (PCQO) with Vancouver Coastal Health you will:

Support Vancouver Coastal Health (VCH) in its focus on establishing and maintaining effective relationships with our patients/clients/residents.
Receive all incoming complaints, concerns, inquiries and compliments both internal and external stakeholders to VCH and determines the type and urgency of complaint/inquiry received.
Review and perform initial resolve, or may re-direct more complex complaints/concerns to a PCQO Liaison for follow up.
Maintain the department’s system for tracking, analyzing and reporting client feedback activities in the BC Patient Safety & Learning System (PSLS).
Provide analytics support to the Regional Manager, Regional Director and PCQO Liaisons in the tracking, management, resolution and education of patient/client/resident issues.
Work closely with all members of the PCQO team, VCH Executive Office, Quality & Patient Safety, Risk Management, and Communications and Public Affairs, referring to them all client feedback issues with the potential for liability or other risks to VCH.

In accordance with the Vision, Purpose and Values, and strategic priorities of the Vancouver Coastal Health Authority (VCH), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Qualifications:

Education & Experience

Bachelor's degree in a relevant human services discipline, plus three to five (3 to 5) years of recent, related public and client relations experience preferably in a health care setting, or an equivalent combination of education, training and experience.

Knowledge & Abilities

Demonstrated ability to deal effectively with the public and staff in a courteous, tactful and diplomatic manner.
A high degree of discretion and maturity in handling confidential information in sensitive and potentially emotionally charged situations.
Decision-making ability to appropriately triage all incoming complaints and inquiries from patients, families and staff.
Demonstrated understanding of complaints management, the BC Patient Safety & Learning System (PSLS), quality improvement and clinical/medical terminology.
Good working knowledge of software applications, including Word, PowerPoint and Excel.
Demonstrated ability to work under pressure and meet deadlines.
Demonstrated ability to function independently and organize work effectively.

Closing Statement:

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

Apply Now

Refine Your Search

patient access manager jobs in vancouver bc

Intake Coordinator, Patient Care Quality Office

Rural Programs' Liaison

Manager, Access, Care & Transitions

Licensed Practical Nurse (LPN)

General Practitioner

Medical Office Assistant

Site Inspector

Field Nurse Case Manager

Field Nurse Case Manager

Relief Pharmacy Assistant

RN

Registered Nurse

Registered Nurse

Registered Nurse - Greater Vancouver Area

Change and Learning Specialist

Social Worker Case Manager

Advisor, Protection Services

Social Worker - Case Manager

Project Coordinator, Primary Care and Prevention

Facilities Manager

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