Vernon, Bc Assistant spa manager Jobs – 1 Openings This Week

Assistant Front Office Manager
Sparkling Hill Resort —Vernon, BC
- $50,000–$55,000 a year
- Overtime
- Customer service
- Microsoft Office
- High school diploma or GED
- Store discount
- Disability insurance
Quick apply

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Assistant Front Office Manager
Sparkling Hill Resort —Vernon, BC
Assist team members with check ins and check outs, parking and bringing up guest vehicles, answering phone calls, and other duties as needed.
$50,000–$55,000 a year
Quick apply
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Assistant Front Office Manager

Sparkling Hill Resort -
Vernon, BC

Quick apply

Job details

Permanent | Full-time
$50,000–$55,000 a year

Qualifications

Customer service
Team leadership
Coaching
Microsoft Office
High school diploma or GED
Client services
Hospitality Management
Accounting
Customer service orientation
Payroll
Front desk
Deposits
Office management
Guest services
Business
Cash handling
Guest issue resolution
Communication skills
Client interaction
Team coordination

Full job description

Join the Front Office team at Sparkling Hill Resort! We have a position available for a service oriented individual for the full-time position of Assistant Front Office Manager. The ideal candidate will be responsible for the supervision and control of all Front Office areas including Front Desk, Reservations and Valet, in coordination with the Front Office Management team.

Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

Deeply discounted room rates available to team members
Discounts on gift shop retail, food and spa treatments
Extended health benefits
Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry

Duties and Responsibilities:

Provide direct supervision of Front Desk Agents, Reservations Agents, and Valet/Bell Persons
Respond to guest inquiries and requests promptly and courteously
Count, record, and verify cash deposits.
Record and distribute gratuities
Prepare various reports for management
Have extensive knowledge of Maestro Property Management System in order to coach and train employees
Respond to internal and external phone calls and emails
Resolve guest concerns in an efficient and courteous manner
Assist team members with check ins and check outs, parking and bringing up guest vehicles, answering phone calls, and other duties as needed
Act as a liaison with other Department Managers and Assistant Department Managers to promote effective communication and efficiency within the resort
Attend meetings as necessary to represent department, both internally and externally
Lead team members by example, and be an excellent representation of Sparkling Hill both in and away from the resort
Scheduling and payroll duties
Responsible for all aspects of department management in the absence of Front Office Manager
Other duties as required

Requirements:

High School Diploma required
Degree or diploma in hospitality, business, or tourism management preferred
Demonstrated experience in a management role, preferably in a hospitality environment
Ability to supervise, coach, and direct employees in an effective manner
Proficiency with Microsoft Office and all other necessary systems
Basic accounting skills
Excellent communication and organization skills
Ability to maintain a high level of customer service and professionalism at all times
Availability for flexible work hours including days, evenings, weekends, holidays, and overtime as needed
Reliable transportation is essential

Qualified applicants may submit their cover letter and resume to Ms. Toni Williams-Gibbs, Guest Experience Manager. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
Store discount
Vision care

Ability to commute/relocate:

Vernon, BC: reliably commute or plan to relocate before starting work (required)

Education:

Secondary School (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

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Assistant Front Office Manager

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