Victoria Bc Patient care coordinator Jobs – 38 Openings This Week

Patient Care Coordinator
Diversified Health Clinic —Victoria, BC
- $22–$28 an hour
- Part-time
- No experience needed
- Front desk
- In-person
- Paid time off
Quick apply
11d
Registered Nurse - Specialty Pharma Nurse
Carecor —Victoria, BC
- $38–$47 an hour
- Part-time
- Nursing
- Medication administration
- BLS Certification
- Dental care
- Flexible schedule
Quick apply
Family Medicine Physician: GP, FP - Locum, FT, PT
Delta Division of Family Practice —British Columbia
- $279,000–$500,000 a year
- Part-time
- Medication administration
- Medical office experience
- Research
- Wellness program
- Relocation assistance
Quick apply
CCR-Care Coordinator
Lifemark Health Group —Victoria, BC
- $19–$21 an hour
- Part-time
- High school diploma or GED
- Data entry
- Organizational skills
Quick apply
11d
OP Booking Clerk
Island Health —Victoria, BC
- $29.24 an hour
- Word processing
- Writing skills
- High school diploma or GED
Care Coordinator
InspireHealth —Victoria, BC
- $21–$23 an hour
- Full-time
- Microsoft Office
- EMR systems
- Front desk
- Dental care
- Paid time off
Quick apply
MHSU Access & Crisis Response Counsellor
Island Health —Victoria, BC
- $44.85–$56.02 an hour
- Writing skills
- Windows
- Bachelor's
Coordinator, Site Operations
Island Health —Victoria, BC
- $52.39–$70.26 an hour
- Weekends as needed
- Nursing
- Customer service
- Master's degree
13d
Addictions & Recovery Worker
Island Health —Victoria, BC
- $33.49–$35.31 an hour
- CPR Certification
- Word processing
- Writing skills
Client Care Coordinator, Radiation Oncology, Central Victoria Veterinary Hospital
VCA Animal Hospitals —Victoria, BC
- $26–$30 an hour
- Full-time
- Hospital experience
- Paid time off
- Employee assistance program
10d
Business Manager
VICTORIA EYE —Victoria, BC
- $85,000–$95,000 a year
- Full-time
- Supervising experience
- Team management
- Recruiting
Quick apply
6d
Drug Distribution Coordinator - BC Cancer Victoria
BC Cancer —Victoria, BC
- $68.66–$85.81 an hour
- Temporary
- Patient care
MHSU Case Worker, OT
Island Health —Victoria, BC
- $45.15–$56.17 an hour
- Writing skills
- Case management
- Acute care experience
Staff Pharmacist
Island Health —Victoria, BC
- $54.49–$68.10 an hour
- Writing skills
- Continuous improvement
- Computer skills
Sales & Reception Coordinator
WSA Americas —Sidney, BC
- $21–$24 an hour
- Monday to Friday
- Sales
- Travel
- Front desk
Quick apply
4d
Rehabilitation Assistant (Occupational Therapy/Physiotherapy)
Vancouver Coastal Health —Victoria, BC
- $32.84 an hour
- Temporary
- Patient care
- Cleaning
- Teaching
- Wellness program
- Dental care
Chef d’équipe des données (Data Team Lead)
IQVIA —Victoria, BC
- $104,700–$154,700 a year
- Full-time
- Remote
- Customer service
- Business development
- Bachelor's
Clinical Pharmacist
Island Health —Victoria, BC
- $54.49–$68.10 an hour
- Writing skills
- Continuous improvement
- Patient care
Veterinary Assistant -Full Time
Pacific Cat Clinic —Victoria, BC
- $19–$21 an hour
- Full-time
- Medication administration
- Word processing
- Research
- Store discount
- Paid time off
Quick apply
Clinical Dietitian
Island Health —Victoria, BC
- $43.23–$53.96 an hour
- Bachelor's
- Continuous improvement
- Patient care

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patient care coordinator jobs near victoria bc

Patient Care Coordinator

Diversified Health Clinic -
Victoria, BC

Quick apply

Job details

Part-time | Full-time
$22–$28 an hour
11 days ago

Qualifications

Customer appointment booking
Coaching
No experience needed
Patient service
EMR/EHR
Jane App
Client services
Dentrix
Customer service orientation
Front desk
Epic
Communication skills
Client interaction
Team coordination

Full job description

Role:

As Patient Experience Coordinator, you'll be the connective tissue between our front desk, and our practitioners across seven disciplines, and the patients who walk through our doors. You'll help set the tone for every interaction — making sure patients feel looked after whether they're booking a first massage, navigating MSP-covered medical care, or juggling insurance and private-pay billing across multiple providers.

You'll work closely with our clinic leadership to raise the bar on booking rates, call responsiveness, and day-to-day front-desk consistency, while helping smooth the handoffs between our different care teams and billing pathways.

What You'll Do

Champion the patient journey from first contact through to follow-up — phone, in-person, and online booking via JaneApp
Monitor and help hit daily front-desk targets: 95% call answer rate, 80% new-patient booking rate; flag and course-correct same-day when numbers dip
Own the winback process for patients who inquire but don't book, following up within 24 hours
Help the front desk team navigate the operational differences between MSP-billed medical care and private-pay/insurance-billed allied health services, so patients get clear, confident communication regardless of which provider they're seeing
Support scheduling and waitlist coordination across our highest-demand disciplines (physiotherapy and massage/RMT routinely run fully booked)
Act as a point of escalation so friction between front desk and any provider team is caught early and resolved collaboratively, rather than becoming a bigger issue
Contribute to and help maintain our front-desk SOPs and onboarding materials for new team members
Support a positive, team-first culture at the front desk — coaching, script practice, and recognizing wins

What You Bring

The right personality matters more than a resume line: warm, calm under pressure, and genuinely energized by people — this is a relationship role first, an admin role second
Strong communication skills — you can deliver a clear, calm message to a practitioner, a patient, or a stressed-out colleague equally well
A proactive, solutions-first mindset — you notice when something's off and you fix it rather than waiting to be told
Comfort learning multiple billing models (MSP, extended health/insurance, private pay) — no prior experience required, just a willingness to learn the ropes
Experience with EMR/scheduling software is a plus (JaneApp experience especially), but not required
Curiosity about healthcare and wellness — whether you're coming from customer service, hospitality, retail, or you're just starting out and want in

This role can also work well part-time for someone looking to get a foot in the door in multidisciplinary healthcare — you'll get a front-row seat to how chiropractic, physiotherapy, massage therapy, acupuncture, kinesiology, and MSP-billed medical care all operate day to day, which is a great launching point if you're considering a future in clinic management, allied health, or healthcare administration.

What We Offer

A collaborative, multidisciplinary environment where your work directly shapes the patient experience across 7 healthcare disciplines
A clinic that's actively investing in its people and its systems as it grows
Competitive compensation based on experience (details discussed at interview)

Pay: $22.00-$28.00 per hour

Expected hours: 24.0 – 32.0 per week

Benefits:

Extended health care
Paid time off

Work Location: In person

Quick apply

Refine Your Search

patient care coordinator jobs in victoria bc

Patient Care Coordinator

Registered Nurse - Specialty Pharma Nurse

Family Medicine Physician: GP, FP - Locum, FT, PT

CCR-Care Coordinator

OP Booking Clerk

Care Coordinator

MHSU Access & Crisis Response Counsellor

Coordinator, Site Operations

Addictions & Recovery Worker

Client Care Coordinator, Radiation Oncology, Central Victoria Veterinary Hospital

Business Manager

Drug Distribution Coordinator - BC Cancer Victoria

MHSU Case Worker, OT

Staff Pharmacist

Sales & Reception Coordinator

Rehabilitation Assistant (Occupational Therapy/Physiotherapy)

Chef d’équipe des données (Data Team Lead)

Clinical Pharmacist

Veterinary Assistant -Full Time

Clinical Dietitian

I want to receive the latest job alerts for patient care coordinator in victoria bc

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