Waterloo, On Adjuster i auto Jobs – 8 Openings This Week

Dual Line Adjuster
Definity Financial Corporation —Waterloo, ON
- $51,300–$94,400 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- High school diploma or GED
- Tuition reimbursement
- Paid time off
8h
Auto Claims Adjuster (Contract)
Crawford & Company (Canada) Inc. —Waterloo, ON
- $50,000–$70,000 a year
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
Quick apply
Senior Claims Adjuster- Bodily Injury/Casualty
Definity Financial Corporation —Waterloo, ON
- $59,300–$109,200 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Microsoft Office
- Tuition reimbursement
- Paid time off
Senior Adjuster, Casualty Claims
Heartland Mutual Insurance —Waterloo, ON
- $68,000–$102,000 a year
- Full-time
- Communication skills
- Negotiation
- Paid time off
Quick apply
Catastrophe Adjuster (Contract)
Crawford & Company (Canada) Inc. —Waterloo, ON
- $65,000–$80,000 a year
- Full-time
- High school diploma or GED
- Travel
- Computer skills
Quick apply
Senior Claim Adjuster, Casualty
Gore Mutual Insurance —Cambridge, ON
- $56,000–$103,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's
- No university degree
- Disability insurance
- Dental care
Bodily Injury Adjuster (Contract)
Crawford & Company (Canada) Inc. —Waterloo, ON
- $55,000–$75,000 a year
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
Quick apply
Senior Towing & Storage Adjuster
Gore Mutual Insurance —Cambridge, ON
- $56,000–$103,500 a year
- Recruiting
- Leadership
- Negotiation
- Disability insurance
- Dental care
10d

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Bodily Injury Auto Adjuster (contract remote)
Crawford & Company (Canada) Inc. —Toronto, ON
ON independent adjusting license, probationary or full or ability to obtain license. The successful candidate will investigate, evaluate, negotiate and settle…
From $55,000 a year
Quick apply
National CAT Adjuster
CAA Insurance Company —Thornhill, ON
Continuous learning through our robust corporate curriculum and education reimbursement program,. An educational background including relevant post-secondary…
$44,800–$68,900 a year
Quick apply

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Dual Line Adjuster

Definity Financial Corporation -
Waterloo, ON

Apply Now

Job details

Full-time
$51,300–$94,400 a year
8 hours ago

Qualifications

Bilingual
Customer service
Call center
High school diploma or GED
Bachelor's
College diploma
Communication skills

Full job description

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

As a Dual Line Claims Adjuster, you will play a key role in delivering exceptional claims service across both automobile and property lines. Reporting to the Dual Line Claims Team Leader, you will guide customers through the claims journey with empathy, accuracy, and professionalism, ensuring timely claim resolution and a smooth customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values empathy in customer interactions.

What to Expect

Auto Claims Responsibilities

Investigate and resolve first-party automobile claims
Manage auto telephone claims from FNOL to resolution
Support new and inquiry call centre queues
Confirm coverage under customer policies and explain the claims process clearly
Collaborate with customers and preferred vendors to resolve claims efficiently
Maintain detailed records in internal systems
Initiate salvage and subrogation procedures on assigned files
Meet performance targets, including disposition rate and claim volume

Property Claims Responsibilities

Investigate and adjudicate property claims with accuracy and fairness
Manage property telephone claims from FNOL to resolution
Support new and inquiry call centre queues
Coordinate inspections and vendor services as needed
Ensure timely and thorough documentation of all claim activities
Communicate coverage details and next steps with clarity and compassion
Initiate salvage and subrogation procedures on assigned files
Meet performance targets, including disposition rate and claim volume

Customer Experience

Respond to incoming calls and proactively reach out to customers
Build trust through active listening and empathetic communication
Provide clear, supportive guidance throughout the claims process

What You Bring

High school diploma required
University degree, college diploma, or CIP designation is an asset
Experience in handling property claims from inception to resolution
Experience handling auto claims and understanding auto policies is an asset
Strong customer service or call centre background
Calm and productive under pressure
Excellent written and verbal communication skills
Available to work within the hours of 8:00 am to 7:00 pm EST
Bilingualism is an asset

Salary Range: $51,300 - $94,400

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

Apply Now

Refine Your Search

adjuster i auto jobs in waterloo, on

Dual Line Adjuster

Auto Claims Adjuster (Contract)

Senior Claims Adjuster- Bodily Injury/Casualty

Senior Adjuster, Casualty Claims

Catastrophe Adjuster (Contract)

Senior Claim Adjuster, Casualty

Bodily Injury Adjuster (Contract)

Senior Towing & Storage Adjuster

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