Waterloo, On It support Jobs – 56 Openings This Week

Intermediate IT Operations Analyst
Home Hardware Stores Limited —St. Jacobs, ON
- $52,400–$68,800 a year
- 12 hour shift
- Windows
- Microsoft Office
- In-person
IT Support Specialist
Miller Thomson —Waterloo, ON
- $50,796–$70,550 a year
- Full-time
- Windows
- Bachelor's
- No university degree
- Disability insurance
- Dental care
IT Support Specialist (m/f/d)
Maxon Computer GmbH —Waterloo, ON
- $54–$60 an hour
- Full-time
- Inventory control
- Maintenance
- English
IT Specialist
Tri-Mach Group Inc. —Elmira, ON
- $60,000–$75,000 a year
- Full-time
- Azure
- Maintenance
- Windows
Quick apply
Information Technology Team Lead- Helpdesk
Indwell —Kitchener, ON
- $65,000–$74,562 a year
- Weekends as needed
- First Aid Certification
- Travel
- Mentoring
- Disability insurance
- Dental care
Quick apply
14d
IT Support Analyst
Cirdan —Kitchener-Waterloo, ON
- On call
- Azure
- Laboratory experience
- Windows
Desktop Systems Specialist
Teledyne Technologies Inc. —Waterloo, ON
- $68,600–$91,400 a year
- Full-time
- Computer Science
- Maintenance
- Windows
IT Administrator
WDG Public Health —Guelph, ON
- Weekends as needed
- Medicine
- Computer Science
- Customer service
- Wellness program
- Disability insurance
Manager, IT Support
Magnet Forensics —Waterloo, ON
- $100,000–$150,000 a year
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's
- Paid time off
13d
IT Systems Administrator
Miovision —Kitchener, ON
- $65,000–$85,000 a year
- Full-time
- Google Suite
- Windows
- Linux
Quick apply
IT Field Support Technician - Kitchener, Waterloo
F12.net —Kitchener, ON
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
IT Support Specialist
Eclipse Automation —Cambridge, ON
- $60,000–$80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Windows
- Dental care
- Vision care
Quick apply
8d
Software Support Specialist
Brock Solutions —Kitchener, ON
- $50,000–$80,000 a year
- On call
- Spanish
- Azure
- Oracle
- Profit sharing
- Flexible schedule
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Waterloo, ON
- Windows
- Microsoft Office
- Communication skills
Desktop and System Support Technician, Junior
Linergy Manufacturing Inc. —Guelph, ON
- $60,000–$75,000 a year
- Full-time
- Inventory control
- Computer Science
- ERP systems
Quick apply
Associate Product Support Specialist
OpenText —Waterloo, ON
- $41,400–$62,200 a year
- Full-time
- CRM software
- English
- Windows
Customer Support Specialist
Tee On —Kitchener, ON
- $40,000–$50,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- English
- Computer skills
Quick apply
Technical Solutions Specialist
eSentire —Waterloo, ON
- $70,000–$80,000 a year
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's
Technical Operations Analyst
RideCo —Waterloo, ON
- $55,000–$65,000 a year
- Day shift
- Hybrid work
- Google Suite
- Salesforce
- Microsoft Office
- Dental care
- Flextime
Quick apply
14d
IT Help Desk Technician, Information Technology (1 Year Full-Time Contract)
Kitchener Public Library —Kitchener, ON
- $36.24–$42.40 an hour
- Weekends as needed
- Maintenance
- In-person
Quick apply
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it support jobs near waterloo, on

Intermediate IT Operations Analyst

Home Hardware Stores Limited -
St. Jacobs, ON

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Job details

Full-time
$52,400–$68,800 a year

Qualifications

Incident management
Windows
Microsoft Office
Change management
Computer hardware
Risk management
Customer service orientation
Customer support
Communication skills
Help desk
Information Technology

Full job description

Welcome Home!

We’re more than Canada’s largest independent hardware and building supplies retailer—we’re part of communities across the nation.

Be the First Line of Support for Home’s IT Operations

As an Intermediate IT Operations Analyst, you will monitor and control designated programs, ensuring they run in line with established standards and address any deviations promptly. You’ll provide hardware and software support across all Home’s Dealer Support Centres to minimize business risk and disruption. Led by the Manager, Enterprise Computing, this role suits a technically skilled professional who thrives in a fast-paced, service-focused environment.

Please note: This is a 12-month term position that follows a rotational 12-hour day shift schedule (7am – 7pm, including weekends), with training initially taking place on night shift.

Ready to make an impact in a new role? Here’s how:

Operate and monitor production jobs, acting on deviations from standards and remediating or escalating business-critical incidents.
Manage backup routines, storage records, and backup media.
Maintain and verify print handling software through programming and process checks.
Develop and update procedural documentation for departmental tasks.
Provide first-level hardware and software support across all Home’s Dealer Support Centres.
Serve as the first point of contact for business-critical systems.
Test and implement operational updates for new hardware, software, and processes to ensure service levels are maintained.

We’re looking for:

Diploma in Information Technology or related field.
A minimum of three years of proven experience in an IT operations or technical support position.
Excellent PC literacy, including Windows OS and MS Office proficiency.
Good communication and customer service skills.
Experience in using incident and change management processes/systems is an asset.
Ability to work independently with minimal supervision, as well as part of a team.
The ability to work onsite for 12-hour rotational shifts (including weekdays and weekends) at our corporate office in St. Jacobs.

How we’ll make you feel at Home

Our Team Members enjoy life at Home with our strong culture of support and inclusion, excellent benefits, and a team that always has your back. You will receive:

The expected starting salary range for this role is $52,400 - $68,800; the final offer will reflect relevant skills and experience.
Group RRSP.
Discount at our Corporate Retail Store in St. Jacobs.
Home & Auto Insurance discounts.
Competitive vacation time.
Employee Discount Program through Venngo WorkPerks.

This job posting is for an existing vacancy within our organization.

We may use Artificial Intelligence (AI) technology to assist in reviewing applications and assessing qualifications. These tools support efficiency and consistency throughout the recruitment process, but they do not replace human judgment. All hiring decisions are made by recruiters and/or hiring managers. For more information about our use of AI and how we handle candidate information, please refer to the New Applicant Privacy Notice.

Bring your unique skills, thrive with interesting and challenging work, and experience what it’s like at Home. Apply today - this is a great opportunity to join a proudly Canadian company that is 100% ready to help you build your future.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

Canadians call us Home Hardware. We call it Home.

#HP

Apply Now

Refine Your Search

it support jobs in waterloo, on

Intermediate IT Operations Analyst

IT Support Specialist

IT Support Specialist (m/f/d)

IT Specialist

Information Technology Team Lead- Helpdesk

IT Support Analyst

Desktop Systems Specialist

IT Administrator

Manager, IT Support

IT Systems Administrator

IT Field Support Technician - Kitchener, Waterloo

IT Support Specialist

Software Support Specialist

Desktop Support Engineer (Dispatch /Part-Time)

Desktop and System Support Technician, Junior

Associate Product Support Specialist

Customer Support Specialist

Technical Solutions Specialist

Technical Operations Analyst

IT Help Desk Technician, Information Technology (1 Year Full-Time Contract)

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