Waterloo, On Policy analyst waterloo Jobs – 47 Openings This Week

Information Systems Specialist
University of Waterloo —Waterloo, ON
- $87,620.25–$109,525.32 a year
- Temporary
- Research
- Analysis skills
- Supervising experience
Instructor Therapist ABA
Advance Therapy —Kitchener-Waterloo, ON
- $25–$30 an hour
- Part-time
- CPR Certification
- English
- Master's degree
- Flexible schedule
Quick apply
1d
Systems Operations Specialist
University of Waterloo —Waterloo, ON
- $61,954.88–$77,443.60 a year
- Temporary
- Microsoft Access
- English
- Microsoft Office
13d
Supervisor, Client Care Centre
Equitable CA —Waterloo, ON
- $60,000–$91,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
11d
Business Analyst Consultant, CAX
Equitable CA —Waterloo, ON
- $100,000–$118,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
Quick apply
7d
Claim Investigation Analyst
Manulife —Waterloo, ON
- $43,875–$73,125 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Data analysis skills
- Disability insurance
- Dental care
13h
Investment Data Analyst
Equitable CA —Waterloo, ON
- $55,000–$82,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- Finance
Quick apply
3d
Sales Operations Analyst
Magnet Forensics —Waterloo, ON
- $74,600–$100,000 a year
- Full-time
- Microsoft Excel
- Sales
- Salesforce
- Paid time off
Investigation Analyst – Provider Risk
Manulife —Waterloo, ON
- $43,875–$73,125 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Data analysis skills
- Disability insurance
- Dental care
CRM Business Analyst
Manulife —Waterloo, ON
- $59,100–$98,500 a year
- Full-time
- Sales
- Salesforce
- Presentation skills
- Disability insurance
- Dental care
4d
HRIS Coordinator
Waterloo Regional Police Service —Cambridge, ON
- $81,650.82–$96,059.79 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Tuition reimbursement
4d
Operations Specialist - Trust Accounting Controls
Manulife —Waterloo, ON
- $62,850–$104,750 a year
- Full-time
- Bilingual
- Microsoft Excel
- English
- Disability insurance
- Dental care
Business Analyst – Group Benefits Operations (Admin Value Stream)
Manulife —Waterloo, ON
- $59,100–$98,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Disability insurance
- Dental care
3d
Business Analyst
Ontario Mutuals —Ayr, ON
- $80,000–$95,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Quality and Controls Specialist - Individual Insurance
Equitable CA —Waterloo, ON
- $60,000–$91,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Quality Control
- Contracts
Quick apply
Financial Analyst (Housing)
Region of Waterloo —Kitchener, ON
- $93,347.80–$116,680.20 a year
- Full-time
- Microsoft Office
- Bachelor's
- Travel
Manager, Digital Experience, Individual Wealth
Equitable CA —Waterloo, ON
- $89,000–$133,000 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Leadership
Quick apply
11d
Commissions Senior Analyst
Manulife —Waterloo, ON
- $51,975–$86,625 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
- Disability insurance
- Dental care
Growth Information Specialist
Region of Waterloo —Kitchener, ON
- $47.22–$53.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Research
Operations Analyst
The City of Waterloo —Waterloo, ON
- $65,838–$82,295 a year
- Overtime
- Hybrid work
- AutoCAD
- Microsoft Excel
- Customer service
- Disability insurance
- Dental care
Quick apply
21h

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Information Systems Specialist

University of Waterloo -
Waterloo, ON

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Job details

Temporary | Full-time
$87,620.25–$109,525.32 a year

Qualifications

Wiki systems
Research
Analysis skills
Supervising experience
Bachelor's
Confluence
SharePoint
Software development
Root cause analysis
Business requirements
Leadership
Communication skills

Full job description

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

Job Requisition ID:

2026-00892

Time Type:

Full time

Employee Group:

Staff

Job Category:

IT Infrastructure and Systems

Employment Type:

Temporary

Department:

Information Systems and Technology - Student Information Systems

Hiring Range:

$87,620.25 - $109,525.32

Posting Information:
This posting is for an existing vacancy.

The internal posting deadline for this position is June 25, 2026 at 11:59PM

This position is being offered as a Secondment or contract opportunity. Term: 2 years

This is a Career Path position. The final level will be determined based on demonstrated skills and experience.
Anticipated hiring ranges:
• USG 11: $87,620 - $109,525
• USG 12: $95,538 - $119,422

Job Description:

Primary Purpose

Reporting to the Manager, Student Information Systems, the Information Systems Specialist (Operations) is intended as a dedicated operational support role on the team, with primary responsibilities of monitoring the support queue(s), maintaining operational processes for the team, ensuring alignment between business needs and technology solutions and to provide guidance on the development and deployment of potential solutions. Filling this role will ensure the SIS team is able to maintain their high level of service for a core business system of the organization and allow the team to position for the future evolution of the Student Information System.

Information Systems Specialists play a critical role in enabling an Integrated Service

Delivery approach by:

Facilitating Cross-Functional Collaboration: Acting as a bridge between business units, IT, and service delivery teams to ensure seamless integration and development of processes and systems.
End-to-End Service Mapping: Documenting and analyzing workflows across multiple service areas to identify dependencies and integration points
Data and Process Harmonization: Ensuring consistency in data definitions, business rules, and process standards across integrated services.
Customer-Centric Design: Supporting the development and ongoing stability of systems that provide unified and efficient experience for end-users, reducing time to delivery and improving service accessibility.
Continuous Improvement: Monitoring performance metrics and feedback to refine integrated processes and enhance service delivery outcomes.

Key Accountabilities
Operational, Project & Stakeholder Management

Investigate support requests, working with business systems team members to ensure sufficient detail is provided, and tickets are appropriately prioritized
Act as the primary point of contact for business stakeholders regarding business and systems analysis activities and practice through requirements and solution design.
Coordinate with project managers, Configuration & Integration Specialists, and business units to ensure requirements are clearly defined and implemented.
Monitor operational and project progress and resolve issues that impact timelines or quality.

Analysis & Solution Design

Oversee the gathering, documentation, and validation of business requirements.
Ensure solutions align with organizational objectives and comply with standards and best practices.
Support the evaluation of system changes, enhancements, and integrations.

Process Improvement

Identify opportunities to improve business processes and system efficiency.
Implement best practices for requirements management and analysis

Governance & Compliance

Ensure adherence to organizational policies, regulatory requirements, and data governance standards.

Qualifications
Education:

University degree required, or equivalent education and experience

Experience:

5+ years of experience as a Business Systems Analyst or similar role.
Demonstrated leadership experience and supervising teams.

Knowledge/Skills/Abilities:

Demonstrated experience with software development best practices including fundamentals of algorithms, data structures, and software engineering practices.
Systems analysis skills, as well as experience implementing and supporting complex information systems.
Experience investigating and diagnosing system issues with emphasis on root cause analysis approaches.
Experience with wiki and/or knowledgebase tools (Confluence, Sharepoint).
Must have excellent interpersonal, customer service, communication, organizational, research and analytical skills with proven ability to interact with co-workers, clients, and third-party vendors with tact and diplomacy
Ability to build and maintain positive relationships with colleagues, stakeholders and clients
Must work as part of a team within a busy and dynamic environment, with experience managing multiple tasks at once
Proven track record of taking initiative and delivering consistent outstanding results on projects and other work assignments
Occasional work outside regular business hours

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935.

Apply Now

Refine Your Search

policy analyst waterloo jobs in waterloo, on

Information Systems Specialist

Instructor Therapist ABA

Systems Operations Specialist

Supervisor, Client Care Centre

Business Analyst Consultant, CAX

Claim Investigation Analyst

Investment Data Analyst

Sales Operations Analyst

Investigation Analyst – Provider Risk

CRM Business Analyst

HRIS Coordinator

Operations Specialist - Trust Accounting Controls

Business Analyst – Group Benefits Operations (Admin Value Stream)

Business Analyst

Quality and Controls Specialist - Individual Insurance

Financial Analyst (Housing)

Manager, Digital Experience, Individual Wealth

Commissions Senior Analyst

Growth Information Specialist

Operations Analyst

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