Waterloo On Customer experience leader Jobs – 887 Openings This Week

Customer Service Associate
The City of Waterloo —Waterloo, ON
- $23.24 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Paid time off
Quick apply
4d
Senior Claims Adjuster- Bodily Injury/Casualty
Definity Financial Corporation —Waterloo, ON
- $59,300–$109,200 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's
- Tuition reimbursement
- Paid time off
Inside Sales Representative
Latem Industries —Cambridge, ON
- From $75,000 a year
- Full-time
- CRM software
- Microsoft Excel
- ERP systems
- Dental care
- Paid time off
Quick apply
Divisional Coordinator (Program Development)
Agricorp —Guelph, ON
- $66,339–$78,045 a year
- Bachelor's
- No university degree
- Organizational skills
- Dental care
14d
Technical Services Manager
Wallenstein Feed & Supply Ltd. —Wallenstein, ON
- Full-time
- Doctoral degree
- Master's degree
- Quality Control
- Dental care
- Paid time off
Quick apply
13d
Outside Sales Representative (Surveyor)
Acorn Stairlifts (Canada) Inc. —Kitchener, ON
- $90,000–$110,000 a year
- Full-time
- Sales
- Travel
- Associate's degree
- Mileage reimbursement
- Dental care
Quick apply
Technical Sales Engineer - Bilingual
Canature WaterGroup —Cambridge, ON
- $65,000–$75,000 a year
- Full-time
- AutoCAD
- Sales
- Customer service
- Designated paid holidays
- Disability insurance
Quick apply
NetSuite Service Delivery Consultant
Elim Solutions —Ontario
- $160,000–$180,000 a year
- Full-time
- Remote
- Computer Science
- Software troubleshooting
- Sales
Quick apply
Landscape Construction Crew Leader
LP Landscape Plus Inc. —Kitchener-Waterloo, ON
- $35–$45 an hour
- Full-time
- Customer service
- Team management
- Driving
- Store discount
- Profit sharing
Quick apply
Sales & Marketing Representatives
Premium Retail Services —Waterloo, ON
- $80,000–$90,000 a year
- Full-time
- Vision care
Quick apply
Bilingual Customer Service and Sales Coordinator
LUMINOR Environmental Inc. —Guelph, ON
- $50,000–$60,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- ERP systems
Quick apply
10d
Plumber
Dunn Heating and Air Conditioning —Waterloo, ON
- $35–$40 an hour
- Full-time
- Customer service
- Maintenance
- Mentoring
- Disability insurance
- Dental care
Quick apply
HR Business Partner
Veritas Canada (formerly Bend All Automotive ULC) —Ayr, ON
- From $80,000 a year
- Full-time
- Microsoft Office
- Bachelor's
- Continuous improvement
- Disability insurance
- Dental care
Quick apply
Field Sales Representative
Go Sales —Cambridge, ON
- $45,200.00–$79,871.73 a year
- Full-time
- Microsoft Word
- Salesforce
- English
14d
Bilingual Intake and Support Worker (Contract)
Tim Hortons Foundation Camps —Cambridge, ON
- $50,000–$58,000 a year
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- English
Assistant Manager
Revive Car Wash —Kitchener, ON
- $55,000–$60,000 a year
- Weekends as needed
- Inventory management
- High school diploma or GED
- Supervising experience
- Paid time off
- Flexible schedule
Quick apply
Director, Hospitality
Parkwood Seniors Community —Waterloo, ON
- $66,000–$80,000 a year
- Full-time
- Hospitality
- Inventory control
- Cooking
- Dental care
- Employee assistance program
Quick apply
6d
Event Director - Vertical Maintenance, Repair & Overhaul (VMRO) Conferences
MHM Publishing Inc —Kitchener, ON
- Full-time
- Sales
- Research
- Hotel
- Disability insurance
- Paid time off
Quick apply
5d
Payroll Specialist
Fritz-Alder Precast —Waterloo, ON
- $28–$32 an hour
- Overtime
- Accounting
- In-person
- Dental care
- Paid time off
Quick apply
11d
Branch Manager
Conduxit —Guelph, ON
- $75,000–$85,000 a year
- Full-time
- Business development
- Bachelor's
- HVAC
- Store discount
- Profit sharing
Quick apply

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Customer Service Associate

The City of Waterloo -
Waterloo, ON

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Job details

Part-time
$23.24 an hour
4 days ago

Qualifications

End-of-shift balancing
Maximo
Computer literacy
Overseeing cash custody and balancing
Client inquiry handling
Administrative support experience
Microsoft Office
Administrative experience
High school diploma or GED
Cashiering
Customer service orientation
Data entry
Organizational skills
Front desk
POS systems
Communication skills
Account reconciliation

Full job description

Employment Status: Part-Time Casual (Temporary)

✓ Pension

✓ Weekdays

Customer Service Associate

Competition Number: 26808

Primary Work Location: Waterloo Service Centre

Posting Status: Internal & External Job Posting

Hourly Rate: $23.24

Number of Positions: 1 (Current Vacancy)

Employment Group: Part Time Casual

Job Status: Temporary Part Time (up to 12 months)

Posting Release Date: September 3, 2026

Hours of Work: Up to 14 hours per week

Posting Closing Date: September 14, 2026

Why work with us:

The City of Waterloo is a rewarding place to work. Each day, you will support and/or participate in the delivery of services that impact residents of this city, making it a great place to live, work and play for everyone.

Home to two world-class universities, a top-ranked college, a tech ecosystem, entrepreneurs and small businesses, there is a readiness to do things differently in Waterloo. Our vision is to be a leader in sustainability and to build a future-ready community for all. We are committed to workplace wellbeing and providing an inclusive, safe and enjoyable work environment.

For more information about the City of Waterloo’s Strategic Plan, Vision, Values and Guiding Principles, please click here: City of Waterloo 2023-2026 Strategic Plan.

What we offer:

Supportive and caring organization that promotes respect, inclusivity, sustainability, health, safety and wellness.
Dedication to the organization’s commitment for Reconciliation, Equity, Accessibility, Diversity and Inclusion through ongoing training and access to related programs and workshops, opportunities to connect with others around topics of social justice and equity, and opportunities to be involved with the initiatives that guide this corporate journey.
A commitment to environmental sustainability as demonstrated in many plans and policies. For example, we are working towards reducing our corporate greenhouse gas emissions to net-zero by 2050, with real progress underway.
Certification as a Living Wage Champion.
Defined Benefit Pension Plan (OMERS) eligibility for all employees.
Up to 10 paid Reservist Leave days per year, with single contribution OMERS buyback option for any unpaid time.
Easy and sustainable commuting options through the TravelWise program, which offers public transit discounts and a dedicated carpool network for employees.
Substantial internal and external training and development opportunities along with opportunities to get involved and give back to the community.
Enjoyable employee-wide events, activities, site visits, BBQs to connect with co-workers.
Complimentary FitPass for access to leisure, swim, and fitness drop-in programs for employees and family members.

…And so much more!

What you will do:

Reporting to the Manager of Service Centre Operations, your primary responsibilities will include, but are not limited to, the following:

Assist Customer Service and Administrative staff with customer inquiries and requests (front counter, phone, and online).
Assist with service requests for work that needs to be completed and ensure inquiries are delivered to the appropriate staff.
Enter data from time and equipment cards using Maximo.
Provide administrative support and track boot allowances for all divisions.
Daily cash handling and associated reporting; reconciling and balancing revenues.
Provide administrative support to both office and field staff.
Other duties as assigned.

What you will bring:

A high school diploma or equivalent is required.
Preference given to candidates who are currently enrolled or recently graduated from a post-secondary program in Office Administration or a related field.
Three (3) months or more of previous front line customer service or administrative experience is required.
Experience with cash handling, point of sale transactions and deposit systems is preferred.
Excellent interpersonal and communication skills.
Demonstrated ability to work collaboratively and independently as required.
Strong commitment to providing quality customer service and supporting teamwork.
Ability to handle changing priorities and frequent interruptions.
Strong organizational skills, attention to detail and ability to deal with fluctuating volumes and pace of work.
Ability to assess, diffuse or take appropriate action when dealing with difficult/challenging situations.
Must be proficient with computer systems such as Microsoft Office, with strong computer proficiency to learn new programs.
Strong commitment to delivering quality customer service.
A passion for promoting and maintaining a healthy and safe workplace and the ability to work respectfully and effectively in a team environment.
Demonstrated commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion.

What we will require:

A Criminal Record and Judicial Matters Check satisfactory to the City.
Proof of your current and valid certificate(s), licenses and/or educational qualification, if applicable

Hours of Work: Up to 14 hours per week, typically scheduled Monday to Friday between the hours of 8:30am to 4:30pm, subject to operational needs.

Be You @ Waterloo (Our Commitment to Diversity, Equity, Inclusion and Belonging):

The City of Waterloo acknowledges that our work takes place on the land traditionally cared for by the Haudenosaunee, Anishnaabe and Chonnonton Peoples, and is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. The City is dedicated to advancing the organization’s commitment to Reconciliation, Equity, Accessibility, Diversity and Inclusion and to reducing barriers to employment opportunities. Applications from members of historically underrepresented groups, including Black, Indigenous, racialized communities, women, persons with disabilities and members of 2SLGBTQIA+ are encouraged for positions at all levels within the organization. Candidates from historically underrepresented groups are encouraged to self-identify in their application.

Accommodations are available throughout all stages of the recruitment process in accordance with the Human Rights Code and other applicable legislation. We encourage applicants to access support(s) that may be needed. To request accommodation during the application process, please email [email protected], quoting the position and competition number. Applicants advancing to the next stages of the recruitment process will be provided with additional opportunities to make their needs known.

Our use of AI during recruitment:

Our applicant tracking system includes artificial intelligence (AI) features, such as tools that highlight relevant work history or suggest potential job matches. These features are built into the system and may be visible to staff. AI does not make any screening or hiring decisions, and all decisions about interviews and hiring are made by City staff in accordance with applicable City policies and procedures.

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Refine Your Search

customer experience leader jobs in waterloo on

Customer Service Associate

Senior Claims Adjuster- Bodily Injury/Casualty

Inside Sales Representative

Divisional Coordinator (Program Development)

Technical Services Manager

Outside Sales Representative (Surveyor)

Technical Sales Engineer - Bilingual

NetSuite Service Delivery Consultant

Landscape Construction Crew Leader

Sales & Marketing Representatives

Bilingual Customer Service and Sales Coordinator

Plumber

HR Business Partner

Field Sales Representative

Bilingual Intake and Support Worker (Contract)

Assistant Manager

Director, Hospitality

Event Director - Vertical Maintenance, Repair & Overhaul (VMRO) Conferences

Payroll Specialist

Branch Manager

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