Winnipeg, Mb Alliance employment services Jobs – 95 Openings This Week

Clerk B - Service Desk Representative
City of Winnipeg —Winnipeg, MB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
13d
Bottle Shop & Taproom Associate WINNIPEG
Lake of the Woods Brewing Company —Winnipeg, MB
- From $16 an hour
- Part-time
- Customer service
- Organizational skills
- Communication skills
- Flexible schedule
Tutor II, German - Modern Languages & Literatures (Fall 2026/Winter 2027)
University of Winnipeg —Winnipeg, MB
- $18.51 an hour
- English
- Bachelor's
- Organizational skills
6d
Senior Research Assistant, AI-Supported Homelessness Risk Identification and Service Coordination
University of Winnipeg —Winnipeg, MB
- $20.11 an hour
- Microsoft Powerpoint
- Microsoft Word
- Computer science
14d
Tutor II, French - Modern Languages & Literatures (Fall 2026/Winter 2027)
University of Winnipeg —Winnipeg, MB
- $18.51 an hour
- English
- Bachelor's
- Organizational skills
6d
Tutor II, Spanish - Modern Languages & Literatures (Fall 2026/Winter 2027)
University of Winnipeg —Winnipeg, MB
- $18.51 an hour
- Spanish
- English
- Bachelor's
6d
Research Assistant, Programming and Usage of an Autonomous Imaging and Watering System for Plants
University of Winnipeg —Winnipeg, MB
- $17.22–$20.10 an hour
- Computer Science
- Bachelor's
- AI
6h
Research Assistant, Provocations: Unsettling African Migration in Canada
University of Winnipeg —Winnipeg, MB
- $17.22–$20.10 an hour
- English
- Microsoft Office
- Bachelor's
Lab Demonstrator, STAT-2903L (070): Lab for Intro Stat Comput (Fall 2026)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Microsoft Excel
- Bachelor's
- First Aid Certification
7d
Research Assistant, The Residuum of Memory: The Holocaust in African Atrocity Literatures and Cultures
University of Winnipeg —Winnipeg, MB
- $17.22–$20.10 an hour
- Writing skills
- Research
- Databases
3d
Marker, STAT-2103 (001): Intermed Bio Stat (Fall 2026)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Microsoft Excel
- Bachelor's
- No university degree
7d
Marker, STAT-2903 (001): Stat Comput I (Fall 2026)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Microsoft Excel
- Bachelor's
- No university degree
7d
Teaching Assistant, REL-2012L (070): Lab for Introductory Arabic II (Winter 2027)
University of Winnipeg —Winnipeg, MB
- $18.51 an hour
- Part-time
- Public speaking
- Bachelor's
- Communication skills
6d
Marker, STAT-1401 (001): Stats I Bus & Econ (Fall 2026)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Microsoft Excel
- Bachelor's
- No university degree
7d
Marker, MATH-3202 (001): Group Theory (Fall 2026)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Microsoft Excel
- Bachelor's
- No university degree
7d
Tutor, Indigenous Student Services Centre (Fall 2026/Winter 2027)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Part-time
- Writing skills
- Bachelor's
- No university degree
Marker, KIN-3201 (001): Biomechanics (Fall 2026) *Repost*
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Part-time
- Bachelor's
- No university degree
- Communication skills
Marker, STAT-1301 (001, 002, 003, 004): Statistical Analysis I (Fall 2026)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Microsoft Excel
- Bachelor's
- No university degree
7d
Marker, KIN-2201 (001, 002): Biomechanics 1 (Fall 2026) *Repost*
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Part-time
- Bachelor's
- No university degree
- Communication skills
Marker, STAT-2301 (001): Survey Sampling I (Fall 2026)
University of Winnipeg —Winnipeg, MB
- $17.15 an hour
- Bachelor's
- No university degree
- Communication skills
7d

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alliance employment services jobs near winnipeg, mb

Clerk B - Service Desk Representative

City of Winnipeg -
Winnipeg, MB

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Job details

Full-time
13 days ago

Qualifications

Customer service
Microsoft Office
High school diploma or GED
Organizational skills
Communication skills
Help desk

Full job description

Under the general supervision of the Operations Coordinator, the Service Desk Representative performs duties in support of the Service Desk. Flexible work arrangements may be available under Administrative Standard AS-018 – Flexible Workplace; subject to review and approval.

As the Clerk B - Service Desk Representative, you will:

Fulfills the IT Service Desk function by providing first line support to IT users. ¿
Keeps IT users informed on request status and progress.
Receives IT service requests and service restorations by various contact methods
Records and tracks IT service requests and service restorations within the ITSM solution.
Manages the request life cycle, including incorrect assignments, ticket closure and verification when required.
Communicates and tracks planned, unplanned, and elevated risk events to end users.
Provides 24x7 on-call support.
Prioritize, investigate, analyze and resolve incidents reported by end users and technical support groups
Collaborate with technical support groups to create supporting documentation to deliver first line support or resolution.
Collaborate and assign or escalate tickets to technical support groups that cannot be resolved by the IT Service Desk or require additional review.
Apply technical skills to a range of applications required to deliver first line support or resolution.
Guide clients through a series of actions to help resolve issues
Apply technical skills and organizational knowledge to provide first line support or resolution for end users.
Liaise with vendors to address problem troubleshooting activities
Provides recommendations for process improvements.
Advise supervisor of any threats to service delivery
Other responsibilities as assigned.

Your education and qualifications include:

Grade 12 High School Diploma or equivalent GED, supplemented by a Post-Secondary Certificate in Business and/or Office Procedures, or an equivalent combination of education and experience.

Experience working in a customer service-oriented environment.

Experience working in an I.T. Service Desk or Help Desk environment.

Experience with Microsoft Office and O365.

Experience working with confidential information with tact and diplomacy.

Experience interpreting and explaining complex processes and procedures.

Experience documenting and improving processes and procedures.

Excellent written communication skills.

Excellent verbal communication skills, including the ability to communicate with all levels of the organization and with external stakeholders.

Strong interpersonal skills with the ability to develop and maintain effective and positive working relationships with teams, partnerships and alliances.

Excellent organizational skills with the ability to be flexible and responsive to changing priorities and circumstances

Understanding of service management processes in accordance with the Information Technology Infrastructure Library (ITIL) framework would be an asset

IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

Conditions of employment:

The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit www.winnipeg.ca/police.
Ability to work 24/7 on a rotational basis.

Apply Now

Refine Your Search

alliance employment services jobs in winnipeg, mb

Clerk B - Service Desk Representative

Bottle Shop & Taproom Associate WINNIPEG

Tutor II, German - Modern Languages & Literatures (Fall 2026/Winter 2027)

Senior Research Assistant, AI-Supported Homelessness Risk Identification and Service Coordination

Tutor II, French - Modern Languages & Literatures (Fall 2026/Winter 2027)

Tutor II, Spanish - Modern Languages & Literatures (Fall 2026/Winter 2027)

Research Assistant, Programming and Usage of an Autonomous Imaging and Watering System for Plants

Research Assistant, Provocations: Unsettling African Migration in Canada

Lab Demonstrator, STAT-2903L (070): Lab for Intro Stat Comput (Fall 2026)

Research Assistant, The Residuum of Memory: The Holocaust in African Atrocity Literatures and Cultures

Marker, STAT-2103 (001): Intermed Bio Stat (Fall 2026)

Marker, STAT-2903 (001): Stat Comput I (Fall 2026)

Teaching Assistant, REL-2012L (070): Lab for Introductory Arabic II (Winter 2027)

Marker, STAT-1401 (001): Stats I Bus & Econ (Fall 2026)

Marker, MATH-3202 (001): Group Theory (Fall 2026)

Tutor, Indigenous Student Services Centre (Fall 2026/Winter 2027)

Marker, KIN-3201 (001): Biomechanics (Fall 2026) Repost

Marker, STAT-1301 (001, 002, 003, 004): Statistical Analysis I (Fall 2026)

Marker, KIN-2201 (001, 002): Biomechanics 1 (Fall 2026) Repost

Marker, STAT-2301 (001): Survey Sampling I (Fall 2026)

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