Winnipeg, Mb City clerk Jobs – 46 Openings This Week

Clerk A CSR (In bound contact centre)
City of Winnipeg —Winnipeg, MB
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Registration Clerk
Seven Oaks General Hospital —Winnipeg, MB
- $22.82 an hour
- Temporary
- English
- Databases
- High school diploma or GED
6d
Part-Time Clerks & Cashiers
FreshCo —Winnipeg, MB
- Part-time
- Bakery
- Travel
- Communication skills
9d
Imaging Clerk - Repost
Shared Health —Winnipeg, MB
- $22.12 an hour
- Temporary
- English
- Administrative experience
- High school diploma or GED
Unit Clerk Float - Repost
CancerCare Manitoba —Winnipeg, MB
- $22.48 an hour
- Immediate opening
- Customer service
- English
- Travel
12d
Admissions Clerk 4 - Repost
Health Sciences Centre —Winnipeg, MB
- $23.67 an hour
- Immediate opening
- Customer service
- English
- Microsoft Office
Unit Clerk
Pan Am Clinic —Winnipeg, MB
- $22.48 an hour
- Temporary
- English
- High school diploma or GED
- Organizational skills
4d
Communication Clerk
Deer Lodge Centre —Winnipeg, MB
- $22.82 an hour
- Immediate opening
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Clerk Sales/Service - Tier II -Reg. PTU
Safeway —Winnipeg, MB
- Part-time
- Travel
- Warehouse experience
- Communication skills
18h
Recruitment Clerk
City of Winnipeg —Winnipeg, MB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Diet Clerk
Grace Hospital —Winnipeg, MB
- $22 an hour
- Evening shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13h
Clerk 3 - HIS Admitting
Concordia Hospital —Winnipeg, MB
- $22.82 an hour
- Night shift
- Nursing
- Windows
- High school diploma or GED
4d
Communications Clerk
St. Boniface Hospital —Winnipeg, MB
- $22.82 an hour
- Evening shift
- Bilingual
- Customer service
- English
5d
Communications Clerk - Repost
St. Boniface Hospital —Winnipeg, MB
- $22.82 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
14d
Reception Services Clerk
City of Winnipeg —Winnipeg, MB
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
12d
Payroll Processing Clerk
City of Winnipeg —Winnipeg, MB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
13d
Clerk A - Public Health - Repost
WRHA Community Health Services —Winnipeg, MB
- $21.80 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Breast Check Clerk III - Repost
CancerCare Manitoba —Winnipeg, MB
- $22.82 an hour
- Immediate opening
- Medical office experience
- Microsoft Office
- Typing
6d
Clerk B - Service Desk Representative
City of Winnipeg —Winnipeg, MB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
12d
Ward Clerk
Grace Hospital —Winnipeg, MB
- $22.48 an hour
- Temporary
- English
- High school diploma or GED
- IT
5d

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Clerk A CSR (In bound contact centre)

City of Winnipeg -
Winnipeg, MB

Apply Now

Job details

Part-time
13 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Windows
Databases
High school diploma or GED
Computer skills
Typing
Office experience

Full job description

Job profile

Under the direction of the Team Leads and Contact Centre Coordinator, the Winnipeg Transit Plus Customer Service Representative, while working as part of a service delivery team, is responsible for providing information and assistance to callers, front line transportation service requests to registered Winnipeg Transit Plus customers and assistance to contract service providers.

As the Customer Service Representative, you will:

Answer incoming telephone calls and emails from the public and customers, respond to their inquiries, enter trip request information into the system as necessary and provide customers with information on Winnipeg Transit Plus policies, procedures and processes as required.
Ensure accuracy of trip information by confirming scheduled trip requests and scheduled trip request details and adhere to special instructions relating to service delivery of individual customers.
Record customer complaints, commendations and general inquiries in a courteous, informative, and empathetic manner while maintaining customer confidentiality at all times.
Make outbound calls to cancel trips due to emergent situations such as extreme weather conditions or vehicle breakdowns, monitor schedule adherence of drivers to update customers on trip status, communicate with Team Leads regarding vehicle resources or special trip requests, and relay information between contractors and customers including trip cancellations and additions.
Maintain a high level of customer satisfaction, taking special care in the communication of instructions to callers to minimize errors and ensuring comprehension by the caller.
Assist with the monitoring of the Winnipeg Transit Plus service delivery system.
Enforce/administer Winnipeg Transit Plus Cancellation and No-Show policies in an effort to reduce occurrences and collect on those with outstanding fees owing.
Monitor client information systems making sure proper practices are followed relating to service use.
Take credit card payments from customers on Fare Payment from Account (FPA) and provide information to customers regarding account balances.
Perform other related duties consistent with the job description as required.

Your education and qualifications include:

High school graduate or equivalent (GED).
Minimum of one (1) year working experience in a customer service/office environment.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to type accurately at a minimum of 20 w.p.m.
Strong computer skills, including proficiency at a basic level with Microsoft Word, Excel, Outlook and windows-based applications.
The ability to navigate customer information databases, use e-mail and internet, or the ability to quickly learn and utilize various customer information databases and applications in a multi-tasking environment.
A demonstrated ability to listen effectively, speak clearly, calmly and professionally, while demonstrating appropriate and effective customer service skills during very stressful situations, always being courteous and tactful.
Demonstrated thorough knowledge of the City of Winnipeg street system, location of major health care institutions, post-secondary education facilities, shopping centres and major employment locations.
IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
A Police Information Check with the Vulnerable Sector Check satisfactory to the employer will be required from the successful candidate(s), at their expense.
Must be able to work a variety of shifts.
Must be available for a minimum of 20 hours per week which fit into our operationally required working hours. Availability for open scheduling is an asset.

Apply Now

Refine Your Search

city clerk jobs in winnipeg, mb

Clerk A CSR (In bound contact centre)

Registration Clerk

Part-Time Clerks & Cashiers

Imaging Clerk - Repost

Unit Clerk Float - Repost

Admissions Clerk 4 - Repost

Unit Clerk

Communication Clerk

Clerk Sales/Service - Tier II -Reg. PTU

Recruitment Clerk

Diet Clerk

Clerk 3 - HIS Admitting

Communications Clerk

Communications Clerk - Repost

Reception Services Clerk

Payroll Processing Clerk

Clerk A - Public Health - Repost

Breast Check Clerk III - Repost

Clerk B - Service Desk Representative

Ward Clerk

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