Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada's most iconic and trusted companies? We're 100 years young and we need you!!
Job summary
The Store Associate works in a fast-paced environment to deliver friendly and courteous service to customers. The role involves store maintenance activities such as stocking shelves, merchandising and general housekeeping.
Benefits:
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Reward and recognition program
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Free coffee
- Working for an employer that's involved in the community
- Working for a locally owned business
- And much more!!
Responsibilities:
- Maintain a professional and welcoming presence at the store entrance and exit.
- Politely request and verify customer receipts in accordance with store procedures.
- Observe merchandise leaving the store and identify situations that may require further attention.
- Respond to customer questions regarding receipt checks in a courteous and professional manner.
- Notify a Supervisor or Manager of any concerns or unusual activity.
- Follow all company policies and procedures regarding customer interactions, security, and loss prevention.
- Never place personal safety or the safety of customers or coworkers at risk.
- Monitor cashier activity to ensure front-end procedures are being followed.
- Observe transactions for unusual activity, procedural concerns, or potential errors.
- Provide support to Cashiers when assistance is required.
- Communicate concerns to the Front End Supervisor or Store Management.
- Assist with maintaining an organized, efficient, and professional front-end environment.
- Help manage customer flow during busy periods.
- Assist with customer inquiries and direct concerns to the appropriate team member or Supervisor.
- Greet customers and provide friendly, professional service.
- Maintain a positive and respectful approach when requesting receipts or addressing concerns.
- Handle customer interactions calmly and professionally, including potentially difficult situations.
- Refer complaints, disputes, or concerns to a Supervisor or Manager when appropriate.
- Maintain awareness of potential safety hazards around the front end and entrance/exit areas.
- Report safety, security, or operational concerns to management.
- Follow all workplace health and safety policies and procedures.
- Maintain confidentiality regarding customer, employee, and company information.
- Follow all Canadian Tire Yorkton policies and procedures.
Requirements / Skills
- Excellent customer service and communication skills.
- Strong observation and attention to detail.
- Professional, respectful, and approachable manner.
- Ability to remain calm and professional in challenging situations.
- Good judgment and ability to recognize when a concern should be referred to management.
- Dependable and punctual.
- Ability to work independently while being an effective member of the store team.
- Ability to maintain confidentiality.
- Previous retail, cashier, security, or customer service experience is an asset.
The Front End Support team member is an important part of the Canadian Tire Yorkton team. The position is expected to work cooperatively with Cashiers, Supervisors, and Management to provide a safe, secure, and positive shopping environment.
The successful employee demonstrates dependability, teamwork, professionalism, awareness, and excellent customer service while helping protect company assets and support the overall operation of the store.
Note: This job description outlines the general responsibilities of the position. Duties may be adjusted or assigned based on store operational requirements and company policies.
Vacancy Type:New
Job Type:
fulltime, parttime
