Alcohol countermeasure systems Jobs

Call Center Representative
Alcohol Countermeasure Systems —Etobicoke, ON
- From $20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Disability insurance
- Dental care
Quick apply
13d
Maintenance Team Leader
Molson Coors Brewing Company —Chilliwack, BC
- Leadership
13d

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Call Center Representative

Alcohol Countermeasure Systems
Etobicoke, ON

Quick apply

Job details

Full-time
From $20 an hour
13 days ago

Qualifications

Microsoft Word
Microsoft Excel
Sales
Call center
Upselling

Full job description

Position

We are currently looking for a Call Centre Representative for our Toronto, ON location. This position will be engaging with the external clients in a professional manner.

Responsibilities:

Performs administrative tasks to support the program.
Answering telephone inquiries and promoting the alcohol interlock program’s products and services.
Candidates must be willing to provide after hours on call support as required.
Schedule and receive payment against client programs for installation, monitor, reset, early service, removal and other necessary appointments.
Research, audit and resolve assigned service center inventories and software compliance, usage.
Trouble shoot problems and direct them to the appropriate department.
Familiarize with standard concepts, practices, and procedures.
Locate and retrieve client records as requested.
Research and resolve complaints to ensure customer retention and satisfaction.
Other duties as assigned.

Qualifications/ Education:

1-3 years experience in a call center environment preferably.
Strong Inter-Personal Skills to manage both customer and employees.
Must be capable of obtaining and maintaining a clean Criminal Records Search.
Familiar with commonly used software including Microsoft Excel, Word, Email, Internet Browsers.
A wide degree of creativity and latitude is expected.

On-Site Training Requirements:

Health & Safety, Quality, Environmental,
Familiarize with all government contractual requirements, policies and procedures, software used for client programs, Service Center Delivery Standards, documented work Instructions.

Why Should You Apply?

We embrace diversity: As an international company, our workforce reflects the diversity of the international community.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care

Work Location: In person

Quick apply

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