Bluum Jobs

Pre-Sales Support Specialist
Bluum —Markham, ON
- $50,000–$65,000 a year
- Hybrid work
- CRM software
- Sales
- Customer service
Quick apply
Buyer I
Bluum —Markham, ON
- $65,000–$69,000 a year
- Hybrid work
- Bachelor's
- Associate's degree
Quick apply
7d

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Buyer I
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Pre-Sales Support Specialist
Bluum —Markham, ON
Partner with Account Executives to support pre-sales activities and quote development. The Pre-Sales Support Specialist plays a critical role in supporting the…
$50,000–$65,000 a year
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Pre-Sales Support Specialist

Bluum -
Markham, ON

Quick apply

Job details

Permanent
$50,000–$65,000 a year

Qualifications

CRM software
Sales support
Pricing
Sales
Customer service
ERP systems
NetSuite
Communication skills
Time management

Full job description

About Bluum

At Bluum, we’re on a mission to improve learning and make it more accessible for all. Guided by our values—Start with Empathy, Do What’s Right, Own It Together, and Win as a Team, Always be Learning—we partner with educators to create impactful learning environments through innovative solutions and personalized support. If you’re driven by purpose and want to make a real difference, you belong at Bluum

Position Overview

The Pre-Sales Support Specialist plays a critical role in supporting the sales organization by coordinating vendor pricing and developing accurate, compliant non-integration quotes. This role is responsible for collecting and analyzing pricing and availability data, managing vendor interactions, and producing high-quality quotes that enable efficient deal execution.

The Specialist works closely with Account Executives to improve response time, enhance quote accuracy, and support margin discipline, while ensuring a high level of service and responsiveness.

Key Responsibilities

Sales Support

Partner with Account Executives to support pre-sales activities and quote development
Clarify request requirements and objectives to ensure accurate execution
Provide proactive updates on request status, timelines, and next steps
Maintain a solutions-oriented approach, particularly when managing urgent or complex requests

Pricing Coordination

Source pricing from multiple vendors (minimum of three where applicable)
Collect and document key data, including pricing, availability, lead times, freight, and quote validity
Evaluate vendor options and recommend the most effective solution based on cost, timeline, and vendor alignment
Manage vendor deal registrations, including submission, tracking, and documentation within NetSuite

Quote Development

Prepare accurate, customer-ready, non-integration quotes using NetSuite
Ensure all quotes include correct products, quantities, pricing, lead times, and validity dates
Identify and propose alternative solutions when constraints arise (e.g., substitutions, alternate vendors, phased delivery)
Present multiple quote options when appropriate, outlining trade-offs related to cost, availability, and timelines

Workflow Management

Manage incoming requests through established intake and tracking processes
Meet defined service level agreements (SLAs) and communicate risks proactively
Maintain accurate and complete documentation in NetSuite
Collaborate with procurement to share vendor performance insights and recurring issues

Scope of Role

This role supports pre-sales execution but does not include:

Integration quotes, complex bids, or RFP management
Engineering or solution design responsibilities
Sales forecasting, opportunity strategy, or final deal decisions
Post-sale order processing

Qualifications

Required

2–5+ years of experience in pricing, quoting, sales support, procurement, or sales operations
Strong organizational and time management skills, with the ability to manage high volumes of work
Excellent written and verbal communication skills
Strong attention to detail and accuracy

Preferred

Experience working with ERP or CRM systems (e.g., NetSuite)
Experience coordinating with vendors or suppliers
Familiarity with technology products or distribution environments

Core Competencies

Ability to prioritize and execute in a fast-paced environment
Strong problem-solving and critical thinking skills
Proactive communication and stakeholder management
Customer service mindset with a focus on responsiveness and quality
Ability to manage competing deadlines and shifting priorities

Work Environment

Fast-paced, deadline-driven environment
Collaborative interaction with sales teams, vendors, and internal departments
May require handling multiple concurrent requests with varying levels of complexity

Salary range $50-65K

Hybrid

Quick apply

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