Comfort inn by choice hotels Jobs

Hotel General Manager
Quality Inn Chatham —Chatham-Kent, ON
- $55,000–$70,000 a year
- Weekends as needed
- Hospitality
- Hotel
- Supervising experience
Quick apply
Room Attendant
Comfort Inn by Choice Hotels —Simcoe, ON
- From $17.60 an hour
- Part-time
- Hotel
- In-person
- Hotel experience
Quick apply
Maintenance Worker
Holiday Inn Toronto International Airport —Toronto, ON
- $25.59–$28.44 an hour
- Weekends as needed
- Heavy lifting
- Customer service
- Writing skills
- Profit sharing
- Dental care
Quick apply
1d
Maintenance Worker Comfort Inn Edmundston & Spark by Hilton Edmundston
Comfort Inn Edmundston —Edmundston, NB
- Bilingual
- Sales
- Customer service
Quick apply
Front Office Supervisor
Holiday Inn Express & Suites Mississauga Toronto Southwest —Mississauga, ON
- $41,000–$46,000 a year
- Full-time
- Hotel
- Dental care
- Vision care
Quick apply
Second Cook - Part Time (Weekends & Holidays)
Holiday Inn Toronto International Airport —Toronto, ON
- $27.76 an hour
- Part-time
- Cooking
- Hotel
- High school diploma or GED
Quick apply
Front Desk Clerk - Comfort Suites Medicine Hat, AB
Comfort Inn & Suites Medicine Hat, AB —Medicine Hat, AB
- $15.75 an hour
- Full-time
- Basic math
- Hotel
- High school diploma or GED
- Employee assistance program
Quick apply
8d
Part-Time Front Desk Clerk - Comfort Suites, Medicine Hat, AB
Comfort Inn Medicine Hat, AB —Medicine Hat, AB
- $15.75 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
Quick apply
8d

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Hotel General Manager

Quality Inn Chatham
Chatham-Kent, ON

Quick apply

Job details

Permanent | Full-time
$55,000–$70,000 a year

Qualifications

Hospitality
Supervising experience
Bachelor's
Hospitality Management
Leadership
Communication skills
Hotel experience

Full job description

About the Property:

Quality Inn Chatham is a newly renovated and modern 43-room hotel located in the heart of Chatham, Ontario. We pride ourselves on maintaining exceptionally high standards of cleanliness, comfort, and service, making our property a top choice for both business and leisure travellers. As part of the trusted Choice Hotels brand, we are committed to delivering a consistently excellent guest experience. We are seeking a driven, experienced, and detail-oriented General Manager to lead our team and uphold the high standards we are known for.

Position Summary:

The General Manager (GM) is responsible for the overall success of the hotel, overseeing day-to-day operations and ensuring smooth, efficient, and guest-centric performance across all departments. This includes front desk, housekeeping, maintenance, sales, budgeting, and staff development. The GM is expected to drive financial performance, ensure guest satisfaction, and maintain full compliance with brand standards and company policies.

Key Responsibilities:

Leadership & Team Management

Recruit, train, and supervise hotel staff, fostering a collaborative and professional work environment
Conduct regular team meetings, performance evaluations, and ongoing staff development
Set clear expectations and hold team members accountable for delivering service excellence

Guest Experience

Ensure all guests receive a warm, welcoming, and hassle-free stay
Resolve guest concerns promptly and professionally to ensure satisfaction and repeat business
Monitor guest reviews and feedback, implementing service improvements as needed
Monitor guest feedback (online and in-person) to maintain high satisfaction ratings

Operations & Quality Control

Oversee daily hotel operations, ensuring smooth functioning of front desk, housekeeping, and maintenance
Conduct regular property walk-throughs to maintain high standards of cleanliness, safety, and presentation
Ensure the hotel is in full compliance with all safety, sanitation, and brand standards

Financial Management

Prepare and manage operating budgets and financial forecasts
Monitor revenue, control costs, and identify areas for operational efficiency
Submit financial reports and KPIs to ownership on a timely basis
Implement cost-control measures without compromising service quality

Sales & Marketing

Drive occupancy and revenue through rate management, local partnerships, and effective use of brand tools
Develop and implement local marketing strategies and community outreach
Maximize revenue opportunities through effective rate management and OTA partnerships
Collaborate with Choice Hotels' marketing resources to promote the hotel

Compliance & Brand Standards

Maintain all required licenses, health and safety regulations, and ensure compliance with all local laws
Uphold all Choice Hotels standards, including property audits and guest satisfaction metrics
Complete all required brand and operational reporting accurately and on time

Qualifications:

Minimum 2 years of experience in hotel management or as an Assistant General Manager in a branded hotel
Degree in Hospitality Management or related field is preferred
Strong leadership, organizational, and problem-solving skills
Proven ability to manage budgets, lead teams, and drive operational results
Excellent communication and interpersonal skills
Proficiency with hotel management software (e.g., ChoiceAdvantage or similar systems)
Flexible availability including weekends and holidays

What We Offer:

Competitive salary with performance-based incentives
A key leadership opportunity in a newly renovated and modern property
Supportive ownership and access to brand resources and training
Opportunities for growth and professional development within the hospitality industry

Job Types: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

Benefits:

On-site parking

Flexible language requirement:

English not required

Ability to commute/relocate:

Chatham-Kent, ON: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (preferred)

Experience:

Hotel Management: 2 years (required)

Work Location: In person

Quick apply

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