Cruise connections canada Jobs

Tour Manager (Freelance)
Senior Discovery Tours —Toronto, ON
- $250–$300 a day
- Weekends as needed
- Customer service
- Public speaking
- Hotel
- Flexible schedule
Quick apply
Travel Consultant, Canada
G Adventures —Toronto, ON
- $39,000–$41,000 a year
- Weekends as needed
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PR & Communications Manager
G Adventures —Toronto, ON
- $80,511–$100,000 a year
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Senior Structural Engineer, Ports and Marine Terminals
Stantec —Vancouver, BC
- $128,600–$204,500 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
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- Wellness program
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Intermediate Structural Engineer, Ports and Marine Terminals
Stantec —Vancouver, BC
- $94,600–$137,100 a year
- Temporary
- Microsoft Powerpoint
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Tour Manager (Freelance)

Senior Discovery Tours -
Toronto, ON

Quick apply

Job details

Seasonal | Casual | Freelance
$250–$300 a day

Qualifications

Customer service
Public speaking
First Aid Certification
Leadership
Time management

Full job description

Lead Extraordinary Journeys Around the World

At Senior Discovery Tours, we believe exceptional travel experiences begin with exceptional people.

We are seeking experienced, professional Tour Managers to accompany Canadian travellers on escorted international tours. This role is ideal for individuals who are passionate about travel, thrive in dynamic environments, and take pride in creating seamless, memorable experiences for their guests.

As a Tour Manager, you will be more than a logistics coordinator - you will be the face of Senior Discovery Tours on the road. From the moment guests depart Canada until they return home, you will provide leadership, guidance, reassurance, and support while ensuring every aspect of the journey runs smoothly.

If you enjoy building connections, solving challenges, and sharing your enthusiasm for travel and culture, we would like to hear from you.

About the Role

Our Tour Managers accompany groups on international itineraries throughout Europe and other destinations worldwide. Working independently while supported by our experienced operations team, you will oversee the day-to-day delivery of the tour and ensure our travellers receive the exceptional service for which Senior Discovery Tours is known.

No two tours are the same. Success in this role requires professionalism, adaptability, sound judgment, and a genuine commitment to guest satisfaction.

Key Responsibilities

Guest Experience and Leadership
Serve as the primary host and company representative throughout the tour
Foster a welcoming, inclusive, and enjoyable group atmosphere
Build rapport with travellers and ensure their needs are addressed promptly and professionally
Provide clear communication regarding schedules, logistics, and daily activities
Enhance the travel experience through destination knowledge and practical travel guidance

Tour Operations

Coordinate all aspects of the itinerary while travelling with the group
Manage arrivals, departures, transfers, hotel check-ins, and transportation logistics
Liaise with local guides, hotels, transportation providers, and other travel partners
Ensure tour services are delivered as promised and maintain the highest standards of quality
Problem Solving and Guest Support
Respond confidently to unexpected situations and changing circumstances
Assist guests with travel-related concerns, including delays, lost luggage, medical situations, or other unforeseen issues
Make informed decisions in the best interest of both travellers and the company
Remain calm, professional, and solution-oriented under pressure

What Makes a Successful Tour Manager?

You are someone who:

Enjoys working with people and delivering exceptional customer experiences
Is naturally organized, proactive, and detail-oriented
Demonstrates strong leadership and interpersonal skills
Communicates with confidence and professionalism
Adapts quickly when plans change
Exercises sound judgment and remains composed in challenging situations
Has a genuine curiosity about the world and a passion for travel

Preferred Experience

We welcome applications from candidates with experience as:

Tour Manager
Tour Director
Travel Director
Group Leader
Cruise Director
Adventure Travel Leader
Hospitality or Tourism Professional

Additional assets include:

Extensive international travel experience
Knowledge of European destinations and cultures
Foreign language skills
First Aid certification
Experience working with mature travellers and group travel programs

What We Offer

The opportunity to travel internationally as part of your work
The chance to create meaningful travel experiences for Canadian travellers
A high level of autonomy and responsibility
Support from an experienced and dedicated operations team
The opportunity to work with a respected Canadian tour operator
A flexible freelance arrangement

Position Details

Position Type: Freelance / Independent Contractor

Location: Based in Canada with extensive international travel

Availability: Assignments are offered throughout the year based on operational requirements and Tour Manager availability.

Working Environment: Tour Managers should expect extended travel periods, irregular hours, and occasional weekend and holiday work while on assignment.

Join Our Team

We are always interested in connecting with experienced travel professionals who share our commitment to outstanding service and memorable travel experiences.

If you believe you have the skills, professionalism, and passion to lead exceptional journeys, we invite you to apply.

Please submit your resume along with a brief overview of your travel experience and any previous experience leading tours, groups, or organized travel programs.

Only qualified applicants will be contacted.

Pay: $250.00-$300.00 per day

Benefits:

Flexible schedule

Application question(s):

Do you have experience in being a Tour Guide, Tour Manager, or Tour Director? Please list your experience here.
Where have you travelled outside of North America (and when)?

Work Location: On the road

Quick apply

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