Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Credit Risk & Recovery Manager who will be responsible for building and managing Geotab's end-to-end commercial credit risk and account recovery program — a critical new function as we scale from thousands to tens of thousands of customers globally. This is a unique opportunity to own both sides of the credit lifecycle: making informed decisions that protect Geotab from risk at onboarding, and driving effective resolution when accounts require escalation. If you love the intersection of financial analysis, process-building, and global stakeholder influence, and are keen to join an industry leader — we would love to hear from you!
As a Credit Risk & Recovery Manager, your key area of responsibility will be managing Geotab's full commercial credit risk lifecycle — evaluating credit limits for new and existing customers on the front end, and leading escalated account recovery including third-party collections and legal coordination on the back end. You will be responsible for building and enforcing credit policies from the ground up, leveraging tools such as Dun & Bradstreet and other credit bureau data sources to assess customer creditworthiness and set risk thresholds aligned with corporate financial objectives. On the recovery side, you will serve as the primary contact for Geotab's third-party collections agency, managing the relationship day-to-day, establishing success criteria, and escalating to Legal when standard recovery pathways are exhausted.
You will work closely with the Accounts Receivable team to define clear escalation criteria and ensure seamless handoffs, while also partnering with Sales, Finance, Legal, and Customer Success to balance risk management with revenue growth priorities. To be successful in this role you will be a highly analytical, commercially savvy professional who can make timely, well-reasoned decisions under uncertainty. The successful candidate will also bring strong stakeholder communication skills — able to navigate sensitive conversations around credit decisions, escalated collections, and legal action with diplomacy and precision, across a global customer base spanning North America, Europe, and Australia.
- Evaluate and approve credit limits for new customers based on financial analysis, credit bureau reporting, payment history, and established risk criteria.
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Review, maintain, and adjust credit limits for existing customers as warranted by changes in payment behaviour, financial health, or risk profile.
Develop, implement, and enforce credit policies, procedures, and risk thresholds in alignment with corporate financial objectives and risk tolerances.
Partner with the Accounts Receivable team to define escalation criteria and thresholds, receiving accounts for third-party or legal action only after standard AR collection efforts have been exhausted.
Serve as the primary internal and external point of contact for third-party collections agencies, managing agency relationships, account assignment, performance monitoring, and reporting.
Coordinate legal escalations for significantly delinquent or high-risk accounts, partnering with Geotab's internal Legal team and external counsel to pursue recovery actions including litigation and settlement.
Assess and recommend accounts for write-off in accordance with company policy, ensuring appropriate documentation and finance approval.
Collaborate with Sales, Finance, Legal, Accounts Receivable, and Customer Success teams to balance credit risk with revenue growth priorities, providing guidance on deal structuring and credit-sensitive opportunities.
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Prepare and present regular credit risk metrics, portfolio performance reports, and bad debt analysis to Finance leadership.
- Bachelor's degree in Finance, Accounting, Business Administration, or related field; equivalent combination of education and work experience will be considered.
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5+ years of experience in commercial credit evaluation, credit limit setting, and risk analysis in a B2B environment.
Demonstrated experience managing third-party collections agencies, including performance oversight and account assignment.
Experience coordinating with legal counsel on debt recovery matters, including litigation, demand letters, and settlements.
Proficiency with ERP systems and accounts receivable management platforms.
Familiarity with credit evaluation tools such as Dun & Bradstreet, Equifax, or equivalent credit bureau platforms.
Certified Credit Executive (CCE) or Credit Business Associate (CBA) designation is an asset but not required.
Experience in a technology or SaaS business environment strongly preferred.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
This posting is for an existing vacancy.
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
- The above are offered to full-time permanent employees only
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at
[email protected]. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy.
The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Hiring Range
$94,900—$104,400 CAD
