Ecom customer care Jobs

Inside Sales Representative
kostklip® —Port Coquitlam, BC
- $50,000–$55,000 a year
- Full-time
- Sales
- Marketing
- English
- Disability insurance
- Dental care
Quick apply
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Sally Beauty Holdings —Mississauga, ON
- $21.50 an hour
- Heavy equipment operation
- Forklift
- High school diploma or GED
E-Store Supervisor - Le Labo - Full Time - Queen Street - Toronto, ON
Estee Lauder —Toronto, ON
- $24–$28 an hour
- Full-time
- Microsoft Office
- Organizational skills
- Communication skills
- Designated paid holidays
- Disability insurance
Senior Manager, E-commerce Platforms
Samsung Electronics —Mississauga, ON
- $107,000–$147,000 a year
- Full-time
- Bilingual
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- Research
- Dental care
- Tuition reimbursement
Delivery Driver
Routeify Logistics Inc. —Laval, QC
- Part-time
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7d
Director of eCommerce & Product Marketing
Lori Beds —Remote
- Full-time
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Inside Sales Representative

kostklip® -
Port Coquitlam, BC

Quick apply

Job details

Full-time
$50,000–$55,000 a year

Qualifications

Sales
Marketing
English
Microsoft Office
Communication skills
Order fulfillment

Full job description

About Us

For over 50-years, kostklip has been a leading manufacturer and supplier of signage and merchandising solutions to retailers across North America. With our continued growth, this is an exciting time to join our rapidly growing and dynamic team.

Role Overview

Drawing on your outstanding customer account handling skills, you will qualify customer needs, and provide product solutions with an outstanding customer focussed attitude. An understanding of the retail environment and the marketing of products to consumers will be a huge advantage. The position is subject to change and will grow with the candidate’s ability.

Duties & Responsibilities, not limited to:

Build and maintain customer account relationships through a strong product knowledge, insightful relationship handling, and the ability to understand the retail environment
Troubleshoot client inquiries and communicate innovation/solution
Handle all order-related problems and issues (i.e. production lead time, price difference, order tracking, custom product, etc) seeking direction from Manager as needed
Perform order processes (create new account, order entry, request grey file)
Ensure work procedures are followed and report of any deviation to direct report
Cross functional partnerships to ensure seamless order fulfillment and customer experience
Project manage large value orders and custom opportunities
Ability to read floor plan and identify shelf types to recommend optimal shelf edge solution is a plus
Analyse and resolve customer complaints
Recommend products and/or service enhancements to improve customer satisfaction, increase account sales potential, and engage in new product development;
Follow sales inquiries, quotes and orders through to completion using CRM/ERP software, maintain timely and relevant information and track sales;
Correspond with customers and Operations on issue such as: stock status, ship dates, method of payment, and proof of delivery
Support Outside Sales team with Top Accounts through weekly meetings, order entry, grey file creation, inventory stocking programs, annual pricing review and account strategy for growth
Occasional travel to retail stores to look for product application, spot competitive opportunities and present solutions to customers
Address in-bound sales lead coming through the sales mail box or phone
Attend ECOM customer inquiries through the company chat platform
Process credit card payment for ECOM customers and coordinate with the Finance Department
Meet walk-in customers and address their inquiries by providing a suitable solution
Prepare product sample kit

Qualifications:

Computer literate (MS Office and CRM tools)
Poses effective written and verbal English communication skills
Self-motivated and positive 'go getter'
Accurately comfortable working in a fast-paced environment
Diploma in business and marketing preferred
Strong business acumen and communication skills
Attention to details
Exceptional communication skills and well-developed interpersonal skills.

Why Join Us?

At Kost Klip Manufacturing, you’ll be part of a collaborative and growing organization where your contributions directly support our people, culture, and operational success. As part of the global HL Display Group, we combine the stability and resources of an international organization with the close-knit environment of a local manufacturing team.

This role offers the opportunity to make a meaningful impact across sales and marketing functions while working closely with leaders and employees throughout the business. We value professionalism, continuous improvement, teamwork, and employee development, and we are committed to fostering a respectful and inclusive workplace where people can thrive.

If you are looking for a hands-on role with variety, autonomy, and opportunities for professional growth, we’d love to hear from you.

Pay: $50,000.00-$55,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
RRSP match
Vision care

Work Location: In person

Quick apply

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Inside Sales Representative

FORK LIFT OPERATOR

E-Store Supervisor - Le Labo - Full Time - Queen Street - Toronto, ON

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Director of eCommerce & Product Marketing

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