Hôtel delta Jobs

Guest Service Representative
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- $20 an hour
- Full-time
- Customer service
- English
- Hotel
- Dental care
- Paid time off
11h
Manager on Duty
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- From $52,000 an hour
- Full-time
- Customer service
- Hotel
- Supervising experience
- Dental care
- Paid time off
11h
Technicien(ne) comptable
Hôtel Delta Saguenay —Saguenay, QC
- $26.27 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Organizational skills
- Store discount
- Life insurance
Quick apply
14d
Assistant Banquet Manager
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- From $52,000 a year
- Weekends as needed
- Microsoft Excel
- Customer service
- Hotel
- Dental care
- Paid time off
1d
Sous Chef
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- From $65,000 a year
- Weekends as needed
- Cooking
- English
- Hotel
- Dental care
- Paid time off
4d
Cook
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- $19–$22 an hour
- Weekends as needed
- Cooking
- English
- Hotel
- Dental care
- Paid time off
1d
Assistant Food and Beverage Manager
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- $55,000–$60,000 a year
- Full-time
- Bar
- Hotel
- In-person
- Dental care
- Paid time off
1d
RV Maintenance Technician – Rentals (Seasonal)
Fraserway RV —Delta, BC
- $24–$25 an hour
- Overtime
- Plumbing
- Driving
- Mechanical knowledge
Quick apply
PDI Technician - Seasonal
Fraserway RV —Delta, BC
- $24–$25 an hour
- Overtime
- Plumbing
- Driving
- Automotive diagnostics
Quick apply
Building Maintenance Technician
Delta Hotels by Marriott Kingston Waterfront —Kingston, ON
- $21.84 an hour
- Part-time
- Carpentry
- Maintenance
- Hotel
- Dental care
- Paid time off
8d
Server (Casual) - The Wexford
Bria Communities —Delta, BC
- $21.37 an hour
- Serving
- English
- Hotel
- Flexible schedule
4d
Senior Accountant
Delta Toronto Airport Hotel —Etobicoke, ON
- $65,000–$70,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Finance
- Disability insurance
- Dental care
Quick apply
Server (Casual) - The Waterford
Bria Communities —Delta, BC
- $20.91 an hour
- Serving
- English
- Hotel
- Flexible schedule
11d
Concierge Lounge Attendant
Marriott Fallsview Hotel & Spa —Niagara Falls, ON
- From $17.60 an hour
- Part-time
- Microsoft Office
- Hotel
- In-person
- Dental care
Quick apply
Housekeeper / Cleaner - Surrey/Delta/White Rock (086)
MOLLY MAID —Surrey, BC
- $18.50–$30.00 an hour
- Part-time
- Hospitality
- English
- Hotel
Quick apply
Delta Hotel Housekeeping - Room Attendant
Delta Dartmouth —Dartmouth, NS
- Full-time
- Hotel
- Cleaning
- Tuition reimbursement
- Flexible schedule
Quick apply
8d
Commis payable
Groupe Kejja —Montréal, QC
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Store discount
- Disability insurance
Quick apply
5d
Housekeeper
Marriott International, Inc —Montréal, QC
- $28.05–$31.17 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
7d
Server Full Time
Marriott International, Inc —Quebec City, QC
- $19.29–$21.43 an hour
- Weekends as needed
- Bilingual
- English
- Hotel
Room Attendant - Full Time
Delta St. John's Hotel & Conference Centre —St. John's, NL
- $18.55–$20.87 an hour
- Full-time
- Customer service
- Hotel
- High school diploma or GED
Quick apply
11d

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Guest Service Representative

Delta Hotels by Marriott Kingston Waterfront -
Kingston, ON

Apply Now

Job details

Full-time
$20 an hour
11 hours ago

Qualifications

French
Customer service
English
High school diploma or GED
Organizational skills
Front desk
Communication skills

Full job description

The Job

As a Guest Services Representative, you are the first point of contact to our guests as they arrive to stay with us from their home away from home! This highly visible role gives the opportunity for casual conversation and has a direct impact in our guests’ experience as you check guests in and out, answer their inquiries, highlight the features of the property and area, as well as ensuring they have a comfortable stay in a friendly, efficient and professional manner.

*This position is being posted to fill a current vacancy in our organization.

What You'll Do

Greet, register, and assist guests throughout their stay, including check-in, check-out, reservations, and payment processing, while maintaining accuracy in all guest accounts.
Manage and respond to guest communication through telephone, email, chats, etc.
Receive and process telephone and walk-in reservations by providing hotel information such as room types, rates and packages, as well as highlighting the hotel’s facilities, features, and services to provide accurate information and enhance guest satisfaction.
Respond to guest requests promptly; promote, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction.
Assist with luggage storage, transportation requests and city directions
Prepare for group room arrangements and VIP arrivals; become informed of events/ functions in the hotel during the shift.
Accurately complete and double-check routing and pre-payment set ups for all third-party and direct billing reservations
Resolve guest concerns with a proactive and solution-oriented approach, ensuring expectations are consistently exceeded.
Complete all required checklists, reports, and documentation as assigned during each shift.
Respond promptly to guest and team member requests, reporting maintenance deficiencies, noise complaints, or service concerns to the appropriate departments.
Review Pass – On emails at the beginning and end of each shift, relay information to team members coming on for next shift, report all occurrences or requests to your Supervisors and Manager and log into pass on emails
Check guests out of the hotel; processes customer payments according to established policies and procedures.
Resolves guest complaints to the satisfaction of the customer; inform Manager/Supervisor of major problems, complaints, disturbances, or unhappy guests.
Obtain a professional image at all times through appearance and proper uniform.
Communicate effectively with all departments to ensure a positive guest experience as well as to ensure the safety of staff and guests.
Comply with all hotel loyalty programs.
Assist guests in parking a lot by directing vehicles upon arrival
Perform any other tasks as required

The above areas of responsibility are not all inclusive and may be amended from time to time.

Who We're Looking For

Completion of secondary school diploma (Grade 12) or equivalent
Minimum 1 year of customer service experience
Must be able to communicate clearly and professionally in English, both verbally and in writing, ability to speak French or another language considered an asset
Previous Front Desk experience preferred
Must be computer literate, with the ability to learn new systems
Must possess an outstanding level of customer service, be punctual, and well-organized
Must have excellent organizational skills and attention to detail
Must be a team player and have excellent communication skills
Ability to use sound judgement in day-to-day activities and decision making
Must possess the ability to communicate effectively within a diverse team environment
Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests
Must be flexible to work morning, afternoon, or evening shifts as well as weekends and holidays

Why Join Us?

Earn an hourly rate of $20.00
Join a supportive team that values your skills, dedication, and growth.
Advance your career through hands-on experience and clear development opportunities.
Be part of a reputable hotel known for delivering exceptional guest service and quality.
Enjoy job stability, competitive benefits, and flexible scheduling that supports work-life balance.
Create meaningful, memorable experiences for guests from all over the world.

At Delta Hotels by Marriott Kingston Waterfront, your work matters — every day you’ll contribute to a team committed to excellence and making every guest’s stay extraordinary. Join us and be part of something special!

Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.

Working for our Delta Hotels by Marriott Kingston Waterfront property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more!

We are committed to contribute to a systemic change in equity, diversity, and inclusion. Diamond Hotels is proud to be an equal opportunity employer. We commit to identify, prevent, and eliminate discrimination and harassment in all its forms with respect to race, color, ancestry, place of origin, physical or mental disability, sex, gender identity or expression, sexual orientation, age, religion, political belief, marital status, or family status of that person or that group or class of persons.

We are further committed to compliance with all fair employment practices relating to citizenship and immigration status. In recruiting for our team, we want to know more about the collective sum of your experiences, knowledge, innovation, self-expression, and talent that you invest in your work. We encourage members of designated groups and Indigenous Peoples to self-identify and apply.

We will also make accommodation available to job applicants with disabilities in the recruitment process. During this process, if an applicant requests accommodation, please contact Human Resources at 613-650-5420 and we will consult with the applicant and arrange for a suitable accommodation that takes into account the applicant’s accessibility needs.

Pay: $20.00 per hour

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
Life insurance
Paid time off

Work Location: In person

Apply Now

Refine Your Search

Guest Service Representative

Manager on Duty

Technicien(ne) comptable

Assistant Banquet Manager

Sous Chef

Cook

Assistant Food and Beverage Manager

RV Maintenance Technician – Rentals (Seasonal)

PDI Technician - Seasonal

Building Maintenance Technician

Server (Casual) - The Wexford

Senior Accountant

Server (Casual) - The Waterford

Concierge Lounge Attendant

Housekeeper / Cleaner - Surrey/Delta/White Rock (086)

Delta Hotel Housekeeping - Room Attendant

Commis payable

Housekeeper

Server Full Time

Room Attendant - Full Time

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