Jade Stone Halifax Ltd. is looking to hire a Dedicated Showroom Consultant / Project Coordinator. The ideal candidate must be a mature and self-motivated individual and be a team player with the other Project Coordinators within the company. We are looking to hire a full time position Tuesday to Saturday 8am to 5pm.
QUALIFICATIONS:
· High School diploma or GED or 1 year’s equivalent experience and training.
· Ability to write short correspondence.
· Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees.
· Ability to understand and fulfil instructions received orally, in writing or in diagram format.
· Ability to use basic principles in problem solving situations that arise both in the office and on site.
· Ability to work with basic Microsoft Office as well as CAD software
· Bilingual is an asset
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
· Answering phones & directing customers to appropriate person
· Read and comprehend blueprints, cabinet layouts and any other schematic provided while using the obtained information to accurately estimate, design and deliver complete accurate product to the customer.
· Apply other product specifications to our projects and confidently make decisions through design and function if the products or design will work and meet expectations.
· Clearly communicate with customers, designers, site supervisors, plumbers and other Jade Stone Halifax Ltd Staff.
· Accurately set client meetings, so that the process to meet the schedule is not interrupted through any delay of Jade Stone Halifax Ltd.
· Accurately schedule individual jobs for the appropriate procedures necessary to achieve timelines and completion of work required.
· Educate the customers and clients on product characteristics, selection procedures, Template procedures, Install procedures and if necessary, payment procedures.
· Maintain and build business relationships with clients from all levels of the operations, designers, estimators, site supervisors, purchasing.
· Belong to the team and assist others to achieve a higher level of quality and efficiency while improving overall knowledge and understanding of the company.
· Performs any new tasks or duties pertaining to this position at the discretion of the Coordinators Manager.
· Recording and filing of all information pertaining to individual jobs using JS Solutions. All details and note are to be accurately filed and documented.
· Ability to deal with conflict and successfully negotiate to resolve customer or client issues. As well as determining when to escalate the concern to higher powers
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
Education:
- Secondary School (preferred)
Experience:
- Retail sales: 1 year (required)
Work Location: In person
