Primerica Jobs

Bilingual Customer Service Representative (English/French)
Primerica —Mississauga, ON
- $45,000–$47,000 a year
- Full-time
- Remote
- Bilingual
- Customer service
- English
7d
Bilingual Corporate Communications Specialist (English/French)
Primerica —Mississauga, ON
- $68,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word

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Bilingual Customer Service Representative (English/French)

Primerica -
Mississauga, ON

Apply Now

Job details

Full-time
$45,000–$47,000 a year
7 days ago

Qualifications

Bilingual
French
Computer operation
Customer service
Post-secondary education
English
Organizational skills
Computer skills
Communication skills

Full job description

About this Position

We are looking for a Bilingual Customer Service Representative to join our Communications Department.

This posting reflects an existing vacancy within the organization.

Salary range: $45,000 - $47,000

This is a remote position; however, the successful candidate must work from the office for the duration of the training period before transitioning to a remote work arrangement.

Responsibilities and Qualifications

RESPONSIBILITIES:

Handle incoming client/agent calls regarding mutual funds
Responsible for providing complete and accurate information to caller by using the department manual, training sessions and system as sources of information
Process client/agent requests/policy administration
Ensure quality service is being provided which includes following the call path and monthly monitoring
Adhere to complaint handling and privacy procedures
Remain current on the ongoing changes made to all policies and procedures
Miscellaneous duties as assigned

QUALIFICATIONS:

Post-secondary education or equivalent knowledge and skills acquired through related work experience
Excellent verbal and written communication skills in English and French
Self-starter, quick learner, able to adapt well to constant industry changes
Minimum one year comparable customer service experience
Thrives in a fast-paced communications environment
Sound decision making and organizational skills
Basic computer skills

WHY JOIN PRIMERICA:

Be part of the Pramerica family—a group united by a shared purpose of helping create financially independent families
Experience a friendly, collaborative, and inclusive culture
Work in a highly interactive, team-oriented environment
Thrive in a workplace that values collaboration, shared values, and encourages growth and achievement
We are proud to be a hybrid organization, offering employees the flexibility to work both in the office and virtually, based on business needs, client requirements, and individual preferences

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

Apply Now

Refine Your Search

Bilingual Customer Service Representative (English/French)

Bilingual Corporate Communications Specialist (English/French)

I want to receive the latest job alerts for primerica

Explore jobs in more locations

About this Position

Responsibilities and Qualifications

RESPONSIBILITIES:

Handle incoming client/agent calls regarding mutual funds

Responsible for providing complete and accurate information to caller by using the department manual, training sessions and system as sources of information

Process client/agent requests/policy administration

Ensure quality service is being provided which includes following the call path and monthly monitoring

Adhere to complaint handling and privacy procedures

Remain current on the ongoing changes made to all policies and procedures

Miscellaneous duties as assigned

QUALIFICATIONS:

Post-secondary education or equivalent knowledge and skills acquired through related work experience

Excellent verbal and written communication skills in English and French

Self-starter, quick learner, able to adapt well to constant industry changes

Minimum one year comparable customer service experience

Thrives in a fast-paced communications environment

Sound decision making and organizational skills

Basic computer skills

WHY JOIN PRIMERICA:

Be part of the Pramerica family—a group united by a shared purpose of helping create financially independent families

Experience a friendly, collaborative, and inclusive culture

Work in a highly interactive, team-oriented environment

Thrive in a workplace that values collaboration, shared values, and encourages growth and achievement

We are proud to be a hybrid organization, offering employees the flexibility to work both in the office and virtually, based on business needs, client requirements, and individual preferences

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