Radisson hotel group Jobs

Front Desk Supervisor
RADISSON HOTEL AND CONFERENCE CENTRE CALGARY —Calgary, AB
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
12d
General Manager
Radisson Hotel Montreal Airport —Saint-Laurent, QC
- Full-time
- Bilingual
- Bar
- English
- Disability insurance
- Dental care
Quick apply
Bellperson Part-Time Radisson Blu Toronto Downtown
Silver Hotel Group —Toronto, ON
- $19.14 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Wellness program
Quick apply
Guest Service Agent l Part-Time l Radisson Blu Toronto Airport
Silver Hotel Group —Toronto, ON
- $24.99 an hour
- Part-time
- Serving
- Hotel
- High school diploma or GED
- Wellness program
Quick apply
Full-Time l Pool and Restaurant Server l Radisson Blu Toronto Downtown
Silver Hotel Group —Toronto, ON
- $18.89 an hour
- Weekends as needed
- Hotel
- Restaurant
- Communication skills
- Wellness program
Quick apply

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Front Desk Supervisor

RADISSON HOTEL AND CONFERENCE CENTRE CALGARY
Calgary, AB

Quick apply

Job details

Full-time
12 days ago

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Hospitality Management
Organizational skills
Computer skills
Guest services
Leadership

Full job description

Job Summary

Radisson Hotel and Conference Calgary Airport is looking for energetic individual for the position of Front Desk Supervisor contribute to the overall success of the Hotel by leading and maintaining Guest Services standards for the front office, by anticipating guest needs and providing friendly, efficient, and superior customer service during all guest interactions.

BRAND: Radisson Hotel and Conference Centre

DEPARTMENT: Front Desk

Job Types: Full-time

Duties and Responsibilities:

Supervises front desk operations and handles administrative duties such as, performing check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours, and storing luggage.
Reviews daily arrivals list and checks VIP notes and other special guest requests. Monitors the quality of work and provides feedback on the degree to which operational standards are met.
Flexible with morning and evening shifts.
Communicates goals to others, including team members, other Leaders, etc.
Reviews departmental plan and performance on a quarterly basis to identify areas for improvement that would contribute to enhanced business performance and to identify opportunities that would support business growth.
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service and experience.
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems.
Other duties as required.

Requirements:

Minimum 1 year leadership experience in the hospitality industry.
You must be able to work well in a team environment and be self-directed.
You must be comfortable speaking to all levels of leadership and guests and assisting with solving problems using creative solutions.
Dynamic, enthusiastic, creative innovator and leader who thrives under pressure and can perform multiple functions.
Computer literacy is imperative including applications in Opera, WINPM, WINSAM IRIS, Windows, MS Word, MS Excel, and Internet.
Self-motivation and organizational skills with the initiative and the proven ability to work well under pressure.
A Diploma/Degree in Hospitality Administration from a recognized institute would be an asset.

Wages and Benefits

· Competitive salary based on experience.

Work Location: In person

Quick apply

Refine Your Search

Front Desk Supervisor

General Manager

Bellperson Part-Time Radisson Blu Toronto Downtown

Guest Service Agent l Part-Time l Radisson Blu Toronto Airport

Full-Time l Pool and Restaurant Server l Radisson Blu Toronto Downtown

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