Shaw gmc Jobs

Service Advisor
Kaizen Automotive Group —Calgary, AB
- $60,000–$80,000 a year
- Full-time
- Customer service
- Organizational skills
- Disability insurance
- Dental care
Automotive Sales Associate
Kaizen Automotive Group —Calgary, AB
- $60,000–$130,000 a year
- Weekends as needed
- CRM software
- Sales
- Customer service
- Disability insurance
- Dental care
10d
Receptionist
Kaizen Automotive Group —Calgary, AB
- $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental care
13d
Automotive Red Seal Journeyman Technician
Kaizen Automotive Group —Calgary, AB
- $42–$52 an hour
- Full-time
- Automotive diagnostics
- Communication skills
- Mechanical knowledge
- Disability insurance
- Dental care
13d
Automotive Red Seal Journeyman Technician, Medium Duty
Kaizen Automotive Group —Calgary, AB
- $42–$52 an hour
- Full-time
- Automotive diagnostics
- Communication skills
- Disability insurance
- Dental care
13d
Bilingual Automotive Sales Associate (Mandarin/Cantonese)
Kaizen Automotive Group —Calgary, AB
- $60,000–$130,000 a year
- Weekends as needed
- Bilingual
- CRM software
- Sales
- Disability insurance
- Dental care
10d

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Service Advisor

Kaizen Automotive Group -
Calgary, AB

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Job details

Full-time
$60,000–$80,000 a year

Qualifications

Customer service
Organizational skills
Dealership experience
Driving Licence

Full job description

Brand Statement:

Rev Up Your Career at Shaw GMC in Calgary, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Shaw GMC embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Shaw GMC, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Shaw GMC is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

Competitive Compensation
Dental & Extended Health Coverage
Company Pension
Paid Time Off
Life & Disability Insurance
Employee & Family Assistance Programs
Vehicle Purchase & Service Discounts
Paid Professional Development
Company‑Wide Appreciation Events
And SO MUCH MORE!

Overview:

Position Summary

The Service Advisor is the primary liaison between customers and the dealership’s Service Department. This role is responsible for understanding customer concerns, accurately documenting service needs, and coordinating with technicians to ensure timely, high-quality repairs aligned with OEM standards. The ideal candidate delivers strong customer service, communicates effectively, and thrives in a fast-paced automotive environment.

Responsibilities and Qualifications:

Key Responsibilities

Greet customers promptly and professionally, clearly documenting service concerns and vehicle information.
Prepare repair orders and service estimates in accordance with dealership and OEM guidelines.
Communicate recommended services, pricing, and timelines with transparency and clarity.
Coordinate with technicians to ensure accurate diagnosis, timely repairs, and proper documentation.
Provide regular updates to customers and maintain communication throughout the service process.
Review completed work, verify quality, and ensure customer satisfaction prior to vehicle delivery.
Handle customer questions, concerns, and follow-up needs to support long-term relationships.
Ensure compliance with warranty requirements, OEM repair procedures, and dealership policies.
Maintain accurate records, reports, and documentation within the DMS and OEM systems.
Support a clean, organized, and safety focused service environment.
All other duties as assigned by leadership.

Qualifications

Previous experience in an automotive service or customer service role; dealership experience preferred.
Strong understanding of vehicle maintenance and repair terminology.
Excellent communication, customer service, and relationship building skills.
Ability to manage multiple tasks and deliver high-quality service in a fast-paced environment.
Proficiency with dealership management systems (DMS) and OEM service platforms.
Strong organizational skills and high attention to detail.
Valid driver’s license and clean driving record required.
Automotive or business related education or certification is an asset.

INDCFO

Posted Salary Range: CAD $60,000.00 - CAD $80,000.00 /Yr.

Apply Now

Refine Your Search

Service Advisor

Automotive Sales Associate

Receptionist

Automotive Red Seal Journeyman Technician

Automotive Red Seal Journeyman Technician, Medium Duty

Bilingual Automotive Sales Associate (Mandarin/Cantonese)

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