SALES ASSOCIATE [PT]
We are looking for a part-time Sales Associate in our Urban Trail store at the Orchard Park mall in Kelowna to work in a dynamic, fast-paced, fun and professional work environment! The ideal candidate must have weekend/weekday/days/evening availability. If you are reliable and excited about your work, this is the job for you!
This is a retail, customer-facing sales position that requires outstanding communication and interpersonal abilities with customers, vendors, team members and colleagues.
What you bring:
· A positive attitude and strong work ethic
· Proven experience as a collaborative and respectful team player
· Experience in a fast-paced customer service environment
· Commitment to consistently uphold our 3 Non-Negotiable Customer Service and Sales Standards
· Willingness to learn new skills and share laughs when appropriate (always!)
· Ability to work weekends, weekdays and evenings
· Experience working in a sales driven environment is an asset
· Excellent decision-making ability and problem-solving skills
· Strong computer skills
· Experience with POS systems would be an asset
· Communication attributes:
o English proficiency is essential for job-related tasks which include but are not limited to engaging with customers to understand their needs and provide them with personalized recommendations; supporting fellow team members; telephone communication; and receiving/sending stock and deliveries
o Ability to communicate clearly and professionally with customers and team members, while exhibiting active listening skills to ensure excellent service
o Experience understanding and interpreting written materials, company policies, and operational guidelines
o While English is required for work-related communication, team members are welcome to use any language they prefer during breaks or personal conversations
o Communication in another language to assist customers who speak that language is considered an asset.
Why Work for Us:
· Earn commission for personal sales on top of a base rate plus bonus potential
· Receive a staff discount of 40%. Many of our brands offer extended pro deals
· Work with top-quality brands such as Birkenstock, Blundstone, Ugg and many more
· The chance to meet new people and establish relationships with customers and co workers
· The opportunity to have exposure to a sales-driven workplace without a pressuring or competitive nature
· Regular one on one’s with your manager to provide collaborative meetings ensuring support, direction and recognition for every employee
· Annual Employee Satisfaction Surveys. Everyone’s voice matters
· Employee Assistance Programs for all eligible staff
· Annual staff Christmas celebrations with a member of the ownership team, or occasionally with a member of the Executive or a District Manager in your home province.
· Monthly sales achievement recognition
· Continuous training and development
If this sounds like you, we would love to meet you and discuss your future with us further!
Candidates must be residents of the country and legally entitled to work in Canada. Job offers for full-time employees will be contingent upon a successful background check.
Values:
At The Quark Group, we believe that great Sales Associates bring more than just product knowledge, they bring passion, integrity, and a customer-first mindset. We’re looking for individuals who:
· Value meaningful connections – You enjoy helping people and take pride in creating positive, memorable customer experiences.
· Believe in teamwork – You thrive in a collaborative environment and support your colleagues and team members to achieve shared goals.
· Take ownership – You’re dependable, proactive, and take initiative to solve problems and improve the customer journey and the growth of your team members.
· Embrace learning – You’re curious, open to feedback, and eager to grow your management skills and product knowledge.
· Lead with authenticity – You bring your true self to work and treat every customer and employee with respect and honesty.
If these values resonate with you, you’ll feel right at home on our team.
Candidates must be residents of the country and legally entitled to work in Canada. All full-time Sales Associate job offers are contingent upon a successful background check. For part-time Sales Associates, only those assigned key-holder responsibilities will be required to complete a background check.
Job Type: Part-time
Work Location: In person
