Consistently ranked among Canada’s finest, the Oak Bay Beach Hotel was recently voted #1 Hotel in Western Canada by Condé Nast Traveler’s 2024 Readers’ Choice Awards. Nestled on the shores of Vancouver Island, our independently owned luxury boutique hotel features 100 guest rooms, a world-class spa, and exceptional dining experiences.
Host
The Host is responsible for assisting with the efficient and effective day to day customer management of The Snug. This will include greeting and seating guests in a timely and professional manner and assisting with any guest requests.
This position is full time and requires open availability, including weekends.
Responsibilities
- Graciously welcome guests as they arrive while assessing their needs and directing them to the F&B outlet that best suits their requests
- Keep reservation and wait list details organized and properly communicated to the team
- Answer guest questions and manage special requests
- Be informed about all areas and offerings of the hotel and be able to direct guests appropriately
- Assist the F&B team in whatever way is needed
- All other duties as assigned
Qualifications
- Previous experience within the food and beverage industry, preferably in a luxury hotel.
- Sincere customer focus and true appreciation for the guest experience.
- Highly organized, able to prioritize the guest experience while supporting the F&B service team.
- Proven ability to multi-task and set priorities based on a constantly changing business environment.
- Effective decision-making abilities coupled with sound judgment.
- Strong personal integrity with an innate desire to work in an ethical manner.
Our Values
At the Oak Bay Beach Hotel, we believe in Refining Luxury, Engaging Authentically, Responsible Sustainability, Inspiring Wellbeing, and Creative Resilience.
We welcome leaders who bring creativity, integrity, and warmth to everything they do — elevating both guest and team experience through genuine connection and thoughtful innovation, and a commitment to caring for our community and environment.
Job Type: Part-time
Pay: $21.01 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Experience:
- Luxury Hotel: 1 year (preferred)
- Food & Beverage: 1 year (preferred)
Work Location: In person
