The main function of the Field Service Technician will be to test, troubleshoot, repair and/or replace electronic devices on customer site.
You will be working with individuals who are customer-focused, make quality decisions, drive results, manage ambiguity and are resilient.
Your experience includes:
- Test electronic devices and diagnose problems
- Efficiently troubleshoot various devices while respecting customer satisfaction and cost control
- Replace varied pieces of the equipment and offer training to customers concerning their functioning
- Install and upgrade software, Terminal also provide training.
- Maintain an updated inventory of all-new, used and returned equipment
- Attend on-site within 4 hours SLA
- Education & other requirements
-Diploma in electronics or the equivalent or any Equivalent work experience may be considered a substitution
-Ability to test and solve problems related to computing and/or email and/or network and/or point of sale terminals (POS)
-Very good communication skills (Reading and writing)
-Possession of a valid driving license with the Background check
-Shift work requiring the Field Service Technician to be available during the workweek and on weekends sometimes after hours.
Job Type: Contract
Job Type: Full-time
Pay: Up to $75,000.00 per year
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- This role may require the use of your personal vehicle and driving distances of 300+ km per day. Are you willing and able to meet this requirement?
- Do you use an iPhone or an Android?
- Do you have a car?
- Are you willing to use car for this job?
- Are you available to start immediately?
- Are you currently in Victoria?
- If you do not hold a permanent resident or work resident status, your application will be rejected.
Language:
- Mandarin (preferred)
- Cantonese (preferred)
Location:
Work Location: In person