Overview
We are seeking a dynamic and friendly Front Desk Clerk to be the welcoming face of our Spa. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily activities. The ideal candidate will be energetic, organized, and possess excellent communication skills, ready to handle multiple responsibilities with enthusiasm and professionalism. Join us to contribute to a positive environment where every visitor and team member feels valued and supported.
Responsibilities
- Greet visitors, clients, and staff with a warm, professional demeanor, ensuring a positive first impression.
- Manage phone calls /texts/booking requests efficiently, directing calls accurately and courteously.
- Handle data entry tasks with precision using Microsoft Office, Google Workspace, and other relevant software.
- Support clerical duties such as scheduling appointments, and managing correspondence.
- Provide excellent customer support by addressing inquiries promptly and professionally, whether in person or over the phone.
- Perform general office duties including maintaining supplies and inventory to keep the front desk and backend operational.
- Keep the front desk and washroom tidy for clients.
- Other duties as assigned
Skills
- Proven experience in office administration or clerical roles with strong organizational skills.
- Excellent customer service skills, with professional phone etiquette and interpersonal communication
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic computer skills.
- Experience with POS system and data entry accuracy.
- Sales driven
- Knowledge of filing systems, record keeping, and administrative procedures.
- Strong typing skills with attention to detail for accurate data entry.
- Join us as a Front Desk Clerk to be the friendly face that keeps our spa running smoothly! Your organizational prowess combined with your customer-focused attitude will make a meaningful difference every day. We value energetic individuals who thrive in busy environments and are eager to support both our team and visitors alike!
Pay: $18.50 per hour
Work Location: In person
