Job Overview
We are a fast-growing international food trading company looking for a friendly, responsible, and detail-oriented Office Assistant to join our team.
This is a hands-on role that combines general office administration, customer service, product documentation, food label preparation, data entry, and basic logistics coordination. You will work closely with our team and assist with a variety of day-to-day tasks that help keep our office and operations running smoothly.
We are looking for someone who is organized, willing to learn, comfortable communicating in both Mandarin and English, and happy to take initiative when something needs to be done. If you enjoy working in a friendly team environment and are interested in the food and international trade industry, this could be a great opportunity to learn and grow with us.
Responsibilities
- Assist with daily office operations and general administrative tasks
- Answer incoming phone calls professionally and direct inquiries to the appropriate team member
- Provide friendly and professional customer service by phone and email
- Respond to general customer inquiries and assist with basic follow-ups
- Schedule and coordinate truck appointments, pickups, and deliveries
- Communicate with warehouses, drivers, carriers, customers, and internal team members regarding basic logistics arrangements
- Follow up on delivery schedules and help maintain accurate appointment and shipment records
- Organize, maintain, and update company files, records, and documents
- Assist with preparing, reviewing, and organizing food labels and related product documentation
- Maintain and update product information, specifications, label files, and supporting documents
- Perform accurate data entry and maintain internal records and databases
- Prepare and update documents using Microsoft Word and Excel
- Assist with filing, document organization, proofreading, and general clerical tasks
- Support team scheduling, coordination, and routine administrative follow-ups
- Assist with other office and operational tasks as needed
Qualifications
- Good verbal and written communication skills in both Mandarin and English
- Proficiency in Microsoft Office, particularly Word, Excel, and Outlook
- Strong computer skills and ability to learn new software, systems, and processes
- Excellent attention to detail and a high level of accuracy
- Strong organizational and time-management skills
- Comfortable answering phone calls and communicating professionally with customers and business partners
- Responsible, dependable, hardworking, and willing to learn
- Ability to take initiative and follow through on assigned tasks
- Ability to manage multiple priorities in a fast-paced work environment
- Ability to work independently while also collaborating effectively with a team
- Previous experience in office administration, customer service, data entry, logistics coordination, or a related role is preferred
- Basic knowledge of the food industry, logistics, warehousing, or international trade is an asset
What We’re Looking For
We’re looking for someone who is:
- Friendly, approachable, and willing to help others
- Proactive and comfortable taking ownership of tasks
- Careful and detail-oriented when handling documents, labels, and data
- Reliable and committed to completing work accurately
- Willing to learn new skills and take on different responsibilities
- A positive team player who communicates well with others
- Interested in growing with a developing company
What You’ll Gain
This role offers practical, hands-on experience across multiple areas of a growing international food trading business, including:
- Office administration
- Customer service and business communication
- Food labels and product documentation
- Logistics and delivery coordination
- Product information management
- International trade operations
You will have the opportunity to learn how different parts of the business work together and grow your skills as the company continues to expand.
Work Location
14th Avenue & Woodbine Avenue
This is a fully on-site position.
Work Schedule
Monday to Friday
9:30 AM – 5:30 PM
Why Join Us?
We are a growing team in the international food trading industry and value people who are responsible, supportive, and willing to learn. We offer a friendly and collaborative work environment where team members can gain practical experience, take on new responsibilities, and grow alongside the company.
If you are organized, detail-oriented, enjoy helping others, and are looking for a role where you can learn different aspects of a business, we would be happy to hear from you.
Pay: From $19.00 per hour
Benefits:
Work Location: In person
